The Regency Inn San Francisco

Staff is extremely nice and very helpful. Real asset. So is the price. Room was OK. Minimal breakfast. Big drawback is that the furniture in the room is too big, severely limiting movement in the room; also smell of construction materials. While well located to visit SF, the neighborhood is really poor and bad, and does not feel save even to an adult male. While taking a bus tour, the tour guide specially mentioned this neighborhood as one with prostitution, drugs, etc., right as we were within one block ot the hotel...

This hotel is located in Tenderloin, which is a rather seedy area of San Francisco and I wish I had been more familiar with this when booking-- it was in a rather rough spot. The room was extremely tiny and uncomfortable, so I am glad I didn't have to spend much time here. There is a muni bus stop directly outside the hotel entrance which made transportation very easy. The hotel offered a free breakfast each morning which did make up for some of the other shortcomings. I will probably look elsewhere when booking during any future trips to San Francisco.

The staff was very helpful. However, the neighborhood is full of homeless people, especially at night.

The staff was really helpful, but the hotel is noisy at certain times. The location is near downtown, in Little Saigon, but the neighborhood is full of homeless people and drug dealers.

Very nice staff, but room was scary. Carpet stained in several places and in several different colors. Cleanliness was an issue also on the windows/blinds. Located next to some wonderful restaurants, but also a loud bus stop.

The hotel was very average and in an desirable part of town but was within a short walk of Union Square and China Town.

We arrived at 9:30 am and told us to come back at 2:30 pm and our room will be ready. So we left our bags there and left to go eat we arrived back at 3:30 pm and still our room wasn't ready and told us he was going to have to put a blow up bed because he only had one bed when we specifically asked for two. We were already tired and wanted to go to our room and rest for a while then go back to where we were going. So we decided to just leave that hotel and try to find another. We didn't even stay here and my credit card was already charged before we even got there and it said it was a three star hotel online when it obviously was not it was in a ugly area and we were very upset when we got there and nothing was ready.

It pains me to say this because the people that work here are beyond pleasant and accommodating. That being said, I was mortified with my stay! First impression was it was filthy from the outside. Trash all along the street and NOT in a safe area. This was my first time to SF, so I didn't know any better. Outside the hotel, a man was 'cooking' his heroine on a spoon and about to inject himself. Inside, there aren't any glasses to drink, no way to turn down or control the temp in the room, and raw sewage backed up from the bath. Do yourself a favor and DON'T STAY HERE!

The hotel is located in a very bad neighboorhood. The hotel itself was clean but there was very little hot water and the radiator made a terrible noise all night so that I couldn't sleep. I could also tell the mattress was very old.

This hotel disappointed us a lot. It is situated at red-light area, full of strangers wandering in the street. Prostitus sitting on the stairs of the hotel. Old elevator, small room, no space to put your cup in the wash room, of course they don't provide cups. Door is not tight, you can see outside even you lock it.Noisy due to poor wall and bad people in the street. I paid before i checked in to the agent company, otherwise i won't stay the full three days.Horrible experience.Parking is 18bucks/night.