The Opal San Francisco ★★★

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$89
avg/night
Rate based on
Check-in: Feb 8, 2016 Check-out: Feb 9, 2016

The bad and the ugly

Would not recommend Sat, Jun 18, 2011
We went to San Francisco to attend my cousin's graduation.We stayed in the The Opal hotel its so frustating when we got to the room because the room is so small the carpet is so dirty. The toilet is not even functioning, so I called the front desk if we can move us to a bigger room, so they did moved us to a different room which is a bigger room I guess, on our second day I can't really stand the carpet is so dirty I called [...]if we can checkout earlier because we are not happy with the hotel, they called the hotel if it's possible for us to checkout earlier. Unfortunately, we cannot because of the hotel policy, they cannot refund us our money. So they advised me to go the front desk and talk to the manager instead if we can checkout earlier. I called the front desk many times to ask for the manager, the manager's office always on a voice mail so I left messages for him to call me back regarding our situation in the hotel. The manager did not call me at all. I'm so frustated. So I will not recommend this hotel to any of my relatives and friends. This hotel is so disgusting. We always travel but this is the worse dirtiest hotel ever.

| Honolulu, Hawaii Family

1 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 1 /5
  • Hotel staff: 2 /5
  • Comfort: 1 /5
  • Location: 1 /5
  • Value: 2 /5

Great location

Would recommend Thu, Jun 16, 2011
This location was great for walking to SoMa, little Italy, chinatown. The hotel had technical difficulties, we called to alert them amd when it couldnt be quickly remedied we were generously compensated. Highly recommended.

| San Francisco, California Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 5 /5

Don't park on the street

Would recommend Fri, Jun 10, 2011
Very busy hotel/mini UN. Guests were from all over the globe. Pleasant decor from another age. Room was small but very clean and pleasant (upgrade available for + $20). Bathroom probably wouldn't accommodate an obese guest. One small cramped mirror in bathroom. One small sliver of soap for shower and sink. Bed was good. Great central location for everything a tourist might want take in. Car was vandalized while we ate dinner; window smashed, but nothing missing from inside the car. Hotel has secure parking available, but $27/night. Some delay in check-in as heavy concierge advice took staff time. I would stay there again.

Dining

Tommy's Joint is the real deal. In same location for almost 100 years. Hof Brau food, quick, good. Lots of unique atmosphere. It's just across the street from The Opal Hotel. House of Prime Rib is "old SF", excellent food, not cheap, needs reservations.

| Grass Valley, CA Couples

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Good time at the Opal

Would recommend Wed, Jun 8, 2011
Our stay started off on a bad note, we received a room with a handicapped shower that had a very old hand-held showerhead. The metal hose was worn out looking and sprayed water all over the bathroom when we tried to use it. We called the front desk and requested repair, which had not been done by time we returned to our room the next day. We were worn out from a day of touristing, but their maintenance staff had gone home so they moved us to a different room. The new room was MUCH nicer in just about every way. There was a little traffic noise with two windows overlooking busy streets, but the windows were double-pane and we were able to ignore it. We enjoyed the rest of our 4-day stay. Regarding the breakfast: It's pretty basic, just breads, yogurt, boiled eggs, fruit, and pastries. Higher quality than usual though. There's annoying TVs in the dining area, but they kept the volume level low enough that we could converse.

Time saver

Don't bother driving. Go up the street to the gift shop at the Omni and buy a Muni 3 or 7-day pass. Everything you need to get to is easy to reach by bus or cable car. Watch out for the crowds on weekends though! I wish we had public transportation half this good in NC.

| Raleigh, NC Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 3 /5
  • Value: 4 /5

More than wonderful.

Would recommend Wed, Jun 8, 2011
clean, friendly, prfessional.

| Honolulu Business

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

The Opal

Would recommend Mon, Jun 6, 2011
Was in SF for a friend's bday. Opal seemed central to the downtown area so taking a taxi would be cheaper. Nice hotel. Had trouble finding the actual hotel and parking structure.

| Sacramento, CA Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

The Opal is a hotel in the heart of SF

Would recommend Mon, Jun 6, 2011
I was working the two days I stayed at the Opal Hotel. I was able to walk to The House of Prime for dinner which was a nice and relaxing after a hard day at work. The hotel was clean, quiet, and always accommodating. Thank you.

Dining

The House of Prime is a short 9 block walk from the Opal Hotel. The restaurant has charm in every room. The menu is simple but the food is fantastic and the service is impeccable.

| Sherman Oaks, CA Business

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Excellent stay

Would recommend Mon, Jun 6, 2011
Went to San Francisco for the weekend, The Opal is an excellent downtown choice. Very clean rooms, comfortable bed, TV with lots of channels. Good staff and service.

Attractions

If you plan on seeing Alcatraz, book in advance, as the likelihood of it being sold out for days increases as you get further into tourist season. Don't expect to just walk to the pier and expect to get on a tour boat.

| Vancouver, BC Couples

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 4 /5

friendly and helpful stsff

Would recommend Mon, Jun 6, 2011
hotel is old but quite well kept. very friendly staff.

| Dallas,TX Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 3 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Wasn't the worst but not the best either

Would not recommend Sun, Jun 5, 2011
Not recommended if you're a single female traveling back to the hotel late at night as the hotel is located near the tenderloin area... There will be suspicious people hanging outside the hotel in the evening. I was given a room near the manager's office which is annoying because it's busy along that corridoor... expect to be woken up by all the commotion at 8AM. Otherwise, the room is pretty comfortable. It's old but still feels special in certain ways

| NYC Singles

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 3 /5
  • Comfort: 3 /5
  • Location: 3 /5
  • Value: 3 /5