The hotel was average, very clean and very friendly staff. The room was small but comfortable for two people. The continental breakfast was average - fruit, bread, hard boiled eggs, yogurt, and variety of hot/cold beverages. It's far from
Fisherman's Wharf. If you can find a decent hotel in Fisherman's Wharf, then I would recommend that. Overall, the hotel was average, but the staff made it worth while.
The staff was great. We couldn't have asked for better. Continental breakfast was good also. Its an old hotel that has been rennovated. Old CRT televisions. Beds are comfortable but the room isn't glamorous but it does the job. Its the city and
the sites that we were after and Opal gave us a nice place to lay our heads and take baths. Lobby looks nice. Its located next door to an AMC theater. We also rode the bus. The #47 stops right outside for $2 takes you to fisherman's wharf. Also the #18 take you a block away from the BART, trolley, and tons of shopping. Oh yeah and its connected to a Mells dinner with great food and awesome malt/shakes.
The staff at the hotel are extremely helpful and accomadtating.When I explained that I could not sleep on the mattress because it was too soft, they allowed us to change rooms. Th rooms are small and do not have must closet space ( some have
armoires). The location is not the greatest since there are homeless people in the area.
The hotel is older but the staff is friendly, the rooms are clean and there is free Wi-Fi (something most downtown hotels charge for). However, it is not as close to Union Sq as it appears on the map and you have to walk through the tenderloin to
get there (SF's public transit doesn't reach all parts of the city). There are a fair amount of homeless people in the tenderloin who will ask you for money. I never felt threatened but uncomfortable, and I was with my husband who can look intimidating.
This is a classic 3 star hotel. Clean, nice staff, old, elevator makes noises and you are on the edge of the Tenderloin district. I actually liked the shady neighborhood characters and enjoyed watching them from a great diner next door - Mel's.
Walk a few blocks and you can get on a trolley going anywhere. Would stay again, wife would prefer closer to Union Square.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Mel's Diner is next door and a great place for breakfast. I got up really early one morning (still dark) and while enjoying my eggs and hot coffee, watched a hooker beat down her pimp on Van Ness Blvd. Stuff I don't get to see in my home town.
I booked this hotel for the beginning of my stay, and was impressed by how helpful the staff. They suggested an alternative parking option to the hotel's parking, which saved us some cash. The rooms are a bit dark with "tired" furnishings, but
comfortable enough. They are refurbishing part of the hotel now. Breakfast is not very enticing, but ok for a quick something before heading out. Overall, the location and staff won out, so I ended up booking it again for the end of our week's trip to Northern California.