$109 Avg/night
Rate and special offer based on Check-in: Dec 22, 2014 Check-out: Dec 25, 2014

The Cartwright Hotel Union Square

3 stars
524 Sutter St., San Francisco, CA 94102
Hotel Overview
Reviewer score
3.5
out of 5
128 reviews
Great experience

My boyfriend and I stayed here for one night and we really enjoyed our stay. Check-in was fast and... See full review

  • tdiaz12
  • Jul 3, 2014
Cozy, friendly, central

The staff was so warm & friendly - so incredibly helpful. It's a special place, really - like... See full review

  • Canadian Super Tourist
  • Sep 30, 2014
The Cartwright Hotel Union Square offers charm and personality, while delivering great value, comfort and excellent service. Conveniently located in the heart of San Francisco's Union Square, close to shopping, dining, entertainment, the Financial District and the Moscone Convention Center, The Cartwright Hotel Union Square is the ideal destination for the savvy business or leisure traveler. 114 guest rooms, offer modern comforts and conveniences including a signature FeatherBorne Bed package, deluxe bath amenities, plush towels, LCD flat screen TVs, iPod docking station and free high-speed wireless Internet. Those looking to unwind are encouraged to relax in the lounge, accented by a cozy fireplace. Adjacent to Bar 1915 is a quaint gift and sundries shop, providing last minute essentials and souvenirs. Cartwright Hotel Union Square is pet-friendly and 100% nonsmoking. The Cartwright Hotel Union Square offers complimentary Coffee and Tea service which is available from 7am to 10am daily. Valet parking charge is $40.00 per night.

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The Cartwright Hotel Union Square Rooms

Queen Deluxe
Our Deluxe Queen rooms feature a Queen FeatherBorne Bed, free wireless Internet, flat screen TV, upgraded bath and body products, coffeemaker with Local Organic coffee and a work desk.

Amenities

  • WiFi
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Services
Business center
Laundry service
In-Room Safe
Meeting/Banquet facilities
Conference facilities
Internet
WiFi
Parking
Parking
Accessibility
Handicapped rooms/facilities
Service dogs allowed
Service animals allowed
Public areas wheelchair accessible for disabled
Visual emergency alarm for hearing impaired guest

Nearby points of interest

  • Kertesz Gallery: 0.1 mi
  • Union Square: 0.1 mi
  • Grace Cathedral: 0.3 mi
  • Old St Mary's Cathedral: 0.3 mi
  • Toomey Tourell Gallery: 0.3 mi
  • Cable Car Museum: 0.4 mi
  • Don Soker Gallery: 0.4 mi
  • St Patrick's Church: 0.4 mi
  • Cartoon Art Museum: 0.5 mi
  • San Francisco Museum of Modern Art: 0.5 mi
  • Transamerica Pyramid: 0.5 mi
  • Chinatown: 0.5 mi
  • Moscone Center: 0.6 mi
  • 871 Fine Arts: 0.6 mi
  • Octagon House: 0.7 mi
  • Kertesz Gallery: 0.1 mi
  • Union Square: 0.1 mi
  • Grace Cathedral: 0.3 mi
  • Old St Mary's Cathedral: 0.3 mi
  • Toomey Tourell Gallery: 0.3 mi
  • Cable Car Museum: 0.4 mi
  • Don Soker Gallery: 0.4 mi
  • St Patrick's Church: 0.4 mi
  • Cartoon Art Museum: 0.5 mi
  • San Francisco Museum of Modern Art: 0.5 mi
  • Transamerica Pyramid: 0.5 mi
  • Chinatown: 0.5 mi
  • Moscone Center: 0.6 mi
  • 871 Fine Arts: 0.6 mi
  • Octagon House: 0.7 mi
  • Civic Centre: 0.7 mi
  • SoMa: 0.8 mi
  • San Francisco City Hall: 0.9 mi
  • Haas Lilienthal House: 0.9 mi
  • Coit Tower: 0.9 mi
  • Cathedral of Saint Mary of the Assumption: 0.9 mi
  • Ferry Building: 0.9 mi
  • San Francisco Symphony: 1 mi
  • Lafayette Park: 1 mi
  • Konko Church of San Francisco: 1.1 mi
  • Pioneer's Monument: 1.1 mi
  • Japantown: 1.1 mi
  • ATT Park: 1.1 mi
  • Japan Center: 1.2 mi
  • Port of San Francisco: 1.2 mi
  • Lombard Street: 1.2 mi
  • Underwater World: 1.3 mi
  • Aquarium of the Bay: 1.3 mi
  • Ghirardelli Square: 1.3 mi
  • Wax Museum Entertainment Complex: 1.3 mi
  • Pier 39: 1.3 mi
  • San Francisco Experience: 1.3 mi
  • Ripley's Believe It or Not! Museum: 1.3 mi
  • Wyland Gallery: 1.4 mi
  • Hyde Street Pier: 1.4 mi
  • Musee Mecanique: 1.4 mi
  • Lands End: 1.8 mi
  • Mission Dolores: 2 mi
  • Mission Delores: 2 mi
  • Mission Cliffs Rock Climbing Center: 2 mi

Meeting facilities

Meeting Info
The Cartwright Hotel Union Square features conference and reception facilities with the ability to serve groups of five to fifty people. Two meeting rooms offer complimentary high-speed wireless Internet and conference call capabilities in a comfortable business environment. On site meeting professionals can help customize facilities to accommodate specific needs. In addition, a complimentary business center is available to all guests

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (128)

Ratings and reviews for The Cartwright Hotel Union Square

Overall score

3.2 / 5
5.01.0
30 out of 128
Amenities:
2.9
Room cleanliness:
3.8
Hotel staff:
4
Room comfort:
3.4
Location:
4.3
Value:
3.5

67% would recommend to a friend.

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Review of The Cartwright Hotel Union Square

Reviewer score

1
5.01.0
Beachboundmargo
Business
Cannon Beach, OR
Feb 5, 2013

would not come back

beds are absolutely terrible, need replacing bad! unless you like an ultra soft lumpy bed. Room was okay, but the building is so old, you never really feel like touching anything...The worst part, the rooms are downtown and every sound, including the guy pressure washing the streets at 11;30 pm, the garbage, the scaffolding being pulled down early in the morning, someone rummaging through bottles, people talking, cars screaming by, shall I go on? Never never stay there again, rather stay in a hostel in the woods. But that's just me!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
1
Value:
2
Trip purpose:

Business

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Review of The Cartwright Hotel Union Square

Reviewer score

1
5.01.0
D.C. Nonprofit Traveler
Business
Washington, D.C.
Jan 31, 2014

Not worth it

I thought I could save some money by staying here but my room was TINY (and I'm used to NYC-sized rooms), dingy and smelly, and very noisy (the doors were very thin and you could hear everyone coming/going down the narrow hallway). The bathroom was very old (cracks in tub, dripping water) and the toiler kinda sorta flushed. You couldn't adjust the heat and I was sweating all night (not comfortable for sleeping). Finally, the bed was very uncomfortable (lumpy and too soft). They should have spent more money on refurbishing the rooms rather than the lobby!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
5
Room comfort:
1
Location:
5
Value:
2
Trip purpose:

Business

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Review of The Cartwright Hotel Union Square

Reviewer score

1
5.01.0
CPA from San Antonio
Business
San Antonio
Mar 20, 2014

Perfect location, depressing rooms

Although clean, the rooms definitely need some sprucing up. The curtains and bedskirt were ripped. I was on a business trip, so the location worked great but the rooms were depressing. I guess it didn't matter since I only got there in the evening and left early morning. But would not recommend it for a pleasure trip.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

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Review of The Cartwright Hotel Union Square

Reviewer score

1
5.01.0
Muhamed
Business
Santa Clara CA
May 6, 2014

first time and last time

Hotel reception employees is very bad .??? and network interrupted cellular phone network inside the hotel can not make a call from your cell phone inside the hotel because the network is non-existent and hotel rooms are narrow and very bad

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

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Review of The Cartwright Hotel Union Square

Reviewer score

2
5.01.0
Travelling MD
Business
Edmonton, AB, Canada
Apr 18, 2013

Some good and some bad

the staff were excellent, courteous, helpful, always available, always willing to go the second mile to help you. But this is an old hotel and the finest staff in the world can't change that. rooms are small and crowded. The windows are old so do not offer much sound insulation. Location is on a very noisy street and intersection so noise is a major problem at night. the heating system is a boxlike thing under the window with no instructions and difficult to figure out with no instructions on it. I was attending a medical convention and so didn't require much since I was at the convention all day. Next time I will probably look for a slightly more modern hotel for the sake of a bit more working space and quieter nights.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
5
Room comfort:
1
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: Not Applicable

If you are a senior, use the public transit! At $.75 a ticket which takes you anywhere in San Francisco with any number of transfers within a two hour time, it's a bargain!

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Review of The Cartwright Hotel Union Square

Reviewer score

2
5.01.0
Anonymous
Business
Modesto, CA
Feb 24, 2011

Can't judge a book by it's cover

Nice ambience as you enter the front lobby, but when you get into the room... you feel like your in a small box (5'x 5').... The building is old, piping running throughout the walls and there is no central air/heat, merely furnace for heat and a ceiling fan for air.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
1
Trip purpose:

Business

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Review of The Cartwright Hotel Union Square

Reviewer score

2
5.01.0
Anonymous
Business
Washington, DC
Apr 18, 2010

Larkspur Review

Room was clean, but really small. Plumbing was scary...I thought that sink and tub would overflow. Toilet would take 3-4 flushes to completely flush.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

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Review of The Cartwright Hotel Union Square

Reviewer score

3
5.01.0
sachi2sachi
Business
Orange County, California
Oct 17, 2011

Good location

I had this room booked for a business purpose on a budget. I was pleased. Not sure if you're looking for a pleasure hotel. The building was old and the room was small. Not as good as the picture in their website. But I really love the location! Everything was walking distance and public transportation was very easy to reach. I just hope they could provide a parking validation to save some cost, but for the room price, it's really a bargain to have it in such a location.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

Chinatown!

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Review of The Cartwright Hotel Union Square

Reviewer score

3
5.01.0
Pistols and Lipstick
Business
Los Angeles,CA
May 11, 2012

Business Trip Express

Great for solo business excursions. Small room but comfortable, clean and perfect for someone who is in the city for work. The room has a great desk with FREE, yes FREE quick and easy wifi connection. Staff was so kind and helpful. Room service would have been ideal...other than that great stay!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Great mixed drink spot with fresh juices up the street from the hotel called Catina.

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Review of The Cartwright Hotel Union Square

Reviewer score

3
5.01.0
Jase101
Business
New York, NY
Aug 10, 2012

Working visit

The hotel is located about 2 blocks from Union Square which makes it convenient for people on vacation. The staff are very helpful and friendly. They checked me in right away when I arrived round noontime.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Macy's, Saks & Westfield Shopping Center is relatively close

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