$109 Avg/night
Rate and special offer based on Check-in: Dec 22, 2014 Check-out: Dec 25, 2014

The Cartwright Hotel Union Square

3 stars
524 Sutter St., San Francisco, CA 94102
Hotel Overview
Reviewer score
3.5
out of 5
128 reviews
Great experience

My boyfriend and I stayed here for one night and we really enjoyed our stay. Check-in was fast and... See full review

  • tdiaz12
  • Jul 3, 2014
Cozy, friendly, central

The staff was so warm & friendly - so incredibly helpful. It's a special place, really - like... See full review

  • Canadian Super Tourist
  • Sep 30, 2014
The Cartwright Hotel Union Square offers charm and personality, while delivering great value, comfort and excellent service. Conveniently located in the heart of San Francisco's Union Square, close to shopping, dining, entertainment, the Financial District and the Moscone Convention Center, The Cartwright Hotel Union Square is the ideal destination for the savvy business or leisure traveler. 114 guest rooms, offer modern comforts and conveniences including a signature FeatherBorne Bed package, deluxe bath amenities, plush towels, LCD flat screen TVs, iPod docking station and free high-speed wireless Internet. Those looking to unwind are encouraged to relax in the lounge, accented by a cozy fireplace. Adjacent to Bar 1915 is a quaint gift and sundries shop, providing last minute essentials and souvenirs. Cartwright Hotel Union Square is pet-friendly and 100% nonsmoking. The Cartwright Hotel Union Square offers complimentary Coffee and Tea service which is available from 7am to 10am daily. Valet parking charge is $40.00 per night.

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The Cartwright Hotel Union Square Rooms

Queen Deluxe
Our Deluxe Queen rooms feature a Queen FeatherBorne Bed, free wireless Internet, flat screen TV, upgraded bath and body products, coffeemaker with Local Organic coffee and a work desk.

Amenities

  • WiFi
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Services
Business center
Laundry service
In-Room Safe
Meeting/Banquet facilities
Conference facilities
Internet
WiFi
Parking
Parking
Accessibility
Handicapped rooms/facilities
Service dogs allowed
Service animals allowed
Public areas wheelchair accessible for disabled
Visual emergency alarm for hearing impaired guest

Nearby points of interest

  • Kertesz Gallery: 0.1 mi
  • Union Square: 0.1 mi
  • Grace Cathedral: 0.3 mi
  • Old St Mary's Cathedral: 0.3 mi
  • Toomey Tourell Gallery: 0.3 mi
  • Cable Car Museum: 0.4 mi
  • Don Soker Gallery: 0.4 mi
  • St Patrick's Church: 0.4 mi
  • Cartoon Art Museum: 0.5 mi
  • San Francisco Museum of Modern Art: 0.5 mi
  • Transamerica Pyramid: 0.5 mi
  • Chinatown: 0.5 mi
  • Moscone Center: 0.6 mi
  • 871 Fine Arts: 0.6 mi
  • Octagon House: 0.7 mi
  • Kertesz Gallery: 0.1 mi
  • Union Square: 0.1 mi
  • Grace Cathedral: 0.3 mi
  • Old St Mary's Cathedral: 0.3 mi
  • Toomey Tourell Gallery: 0.3 mi
  • Cable Car Museum: 0.4 mi
  • Don Soker Gallery: 0.4 mi
  • St Patrick's Church: 0.4 mi
  • Cartoon Art Museum: 0.5 mi
  • San Francisco Museum of Modern Art: 0.5 mi
  • Transamerica Pyramid: 0.5 mi
  • Chinatown: 0.5 mi
  • Moscone Center: 0.6 mi
  • 871 Fine Arts: 0.6 mi
  • Octagon House: 0.7 mi
  • Civic Centre: 0.7 mi
  • SoMa: 0.8 mi
  • San Francisco City Hall: 0.9 mi
  • Haas Lilienthal House: 0.9 mi
  • Coit Tower: 0.9 mi
  • Cathedral of Saint Mary of the Assumption: 0.9 mi
  • Ferry Building: 0.9 mi
  • San Francisco Symphony: 1 mi
  • Lafayette Park: 1 mi
  • Konko Church of San Francisco: 1.1 mi
  • Pioneer's Monument: 1.1 mi
  • Japantown: 1.1 mi
  • ATT Park: 1.1 mi
  • Japan Center: 1.2 mi
  • Port of San Francisco: 1.2 mi
  • Lombard Street: 1.2 mi
  • Underwater World: 1.3 mi
  • Aquarium of the Bay: 1.3 mi
  • Ghirardelli Square: 1.3 mi
  • Wax Museum Entertainment Complex: 1.3 mi
  • Pier 39: 1.3 mi
  • San Francisco Experience: 1.3 mi
  • Ripley's Believe It or Not! Museum: 1.3 mi
  • Wyland Gallery: 1.4 mi
  • Hyde Street Pier: 1.4 mi
  • Musee Mecanique: 1.4 mi
  • Lands End: 1.8 mi
  • Mission Dolores: 2 mi
  • Mission Delores: 2 mi
  • Mission Cliffs Rock Climbing Center: 2 mi

Meeting facilities

Meeting Info
The Cartwright Hotel Union Square features conference and reception facilities with the ability to serve groups of five to fifty people. Two meeting rooms offer complimentary high-speed wireless Internet and conference call capabilities in a comfortable business environment. On site meeting professionals can help customize facilities to accommodate specific needs. In addition, a complimentary business center is available to all guests

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (128)

Ratings and reviews for The Cartwright Hotel Union Square

Overall score

3.5 / 5
5.01.0
128 out of 128
Amenities:
3.1
Room cleanliness:
4.1
Hotel staff:
4.2
Room comfort:
3.6
Location:
4.6
Value:
3.7

77% would recommend to a friend.

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Review of The Cartwright Hotel Union Square

Reviewer score

1
5.01.0
mimii
Business
san francisco
Nov 3, 2014

bedbugs

This was terrible. Within an hour.of being in our rooms.we.were.bitten by bedbugs. The experience wasso distressing that a room change did not suffice. We we could not risk.being bitten throughout the night. It was awful. We.checked into another hotel and I had to shower and wash and dry my hair to stop that crawling feeling. I took an antihistamine also. Very very distressing.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
3
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

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Review of The Cartwright Hotel Union Square

Reviewer score

4
5.01.0
Canadian Super Tourist
Business
Canada
Sep 30, 2014

Cozy, friendly, central

The staff was so warm & friendly - so incredibly helpful. It's a special place, really - like joining a family. The location is right in the heart of SF - walking distance to some of the more interesting neighbourhoods and provides so many transit options to get to the others. Also feels like Philip Marlow should be staying in the next room ...

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Cartwright Hotel Union Square

Reviewer score

3
5.01.0
RayPRQ
Business
Pasadena, CA
Sep 29, 2014

Like any real estate: all about location!

The value of The Cartwright is its location, just off the northwest corner of San Francisco's Union Square (shopping and entertainment district). This prime real estate means you don't hear the crowds or the cable cars all day and night, but you are close to both. You are also steps away from a Walgreens drug/grocery store, and the 24-hours Lori's Diner. The downside is that the rooms and the interiors are very dated. The closet is big enough to feel like a walk-in, with a dresser and ironing board inside it, but it's bigger than the bathroom (which required stepping over the toilet to get to the shower, but thankfully, there was a clean and deep tub for soaking after a day of walking about). Even the alarm clock felt old: it played CDs, but had no auxiliary port for an iDevice - who still travels with CDs these days? So the price was worth it for me to be near everything I wanted to see and do during a weekend getaway return visit to the city I called home for ten years. I wanted serviceable, and I got at least that. Luckily, I never intended to "live" my weekend in the hotel, so the Cartwright served its duty. Thanks!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Check out the available tickets at the Theatre Bay Area booth on Powell Street (west) side of Union Square: great deals for all kinds of entertainment from walking tours to theatrical productions and special festivals/events.

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Review of The Cartwright Hotel Union Square

Reviewer score

1
5.01.0
Dog. Owner
Business
Oregon
Sep 7, 2014

Not Pet Friendly

The staff at the front desk is very nice, however, the pet waiver they give you to sign when you check in is a shock. Your pet can not weigh more than 50 pounds. I had a 70 lb lab. You cannot leave the pet in the room alone at any time so if you are planning on dinner or museum trips or theater, better change your plans. Your pet better be able to walk all day, night and day. You cannot leave the pet when the maid comes, even if you are in the room. The room is tinier than the tiniest. Even if they let you keep the pet in the room, you would not want to. My window opened on to a brick wall. There is no A/C.. All I wanted to do was run. The one good thing is that because of the unexpected pet waiver, they refunded my money. I was fortunate, however, because I was able to stay with a friend. I would have been stranded with a pet in San Francisco.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

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Review of The Cartwright Hotel Union Square

Reviewer score

3
5.01.0
Milpitas monitor
Business
San Francisco, CA
Sep 5, 2014

business stay

the Hotel was dated but clean and the staff was very helpful. Parking was expensive.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of The Cartwright Hotel Union Square

Reviewer score

3
5.01.0
lisalisalisa
Business
Vancouver BC
Aug 25, 2014

Cartwright Hotel - A OK for Work Travel

Stayed 3 nights at the Cartwright for work. The hotel is a wee boutique spot in Union Square. Perfect location for wandering and central for work meetings. Not a lot of amenities in room but has everything one needs to work a bit in room and be comfortable. Great desk staff more than happy to help with transportation to airport and any questions. Wont knock your socks off fancy but quality spot for a few night.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of The Cartwright Hotel Union Square

Reviewer score

5
5.01.0
tdiaz12
Business
San Jose, Ca
Jul 3, 2014

Great experience

My boyfriend and I stayed here for one night and we really enjoyed our stay. Check-in was fast and easy. The two ladies at the front desk were so nice and funny as well. The lobby was clean and inviting with plenty of comfy chairs to sit on while I waited for my boyfriend to bring the car over from the parking garage. The room was small but very clean and comfortable. The bathroom was also really small but it wasn't a problem at all. We got a good night sleep with little to no noise at all. We will definitely stay at the Cartwright Hotel again someday.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Close to AT&T park! Its a nice walk on a sunny day :)

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Review of The Cartwright Hotel Union Square

Reviewer score

4
5.01.0
censh08
Business
Los Angeles, CA
Jul 2, 2014

Nice place to stay

Beds were very comfortable, room was clean. Staff was very friendly and allowed us to check in earlier than the 3pm check-in time. Overall nice place to stay!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

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Review of The Cartwright Hotel Union Square

Reviewer score

4
5.01.0
RangerPro
Business
Ft Walton Beach, FL
Jun 28, 2014

Clean, Close to the Action, Great Value

While San Fran has no lack of this type of independent hotel converted from old buildings, my room was nicely done and had a great bed, TV, and other amenities. Only one block north of Union Square and within throwing distance of Powell Ave, it's a great location from which to explore the city.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Cartwright Hotel Union Square

Reviewer score

3
5.01.0
Nick Namelessnot accepted
Business
West Bay
Jun 12, 2014

Perfect location for a business trip with added on sightseeing

Perfect location within easy walking distance to most of the sightseeing "must-do's". Staff were helpful and friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Get a 1-day or 3-day ($23) San Francisco pass and it covers the buses and cable cars all day and just about any route. A single cable car ride is $2.00 per trip, f-line you need exact cash etc etc. The pass is well worth it and hassle free. Can be purchased at the bottom of Powell street. San Francisco Shuttle Tours day tour. $69. Covers ferry to Sasalito, drive across Golden Gate, Palace of Fine Arts, Lombard Street, Pacific Heights and lots lots more. Worth every cent.

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