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Room Availability
There are only a few rooms left at this price, so we encourage you to book as soon as possible. Keep in mind that room availability can change at any time as demand changes, and when availability at a particular price runs out, the price for the room may increase.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Check-in: 3:00 PM
Check-out: 12:00 PM
Local currency: USD
Our San Francisco luxury hotel embodies the spirit of the city. A beautifully restored 17-story Spanish revival building in the heart of downtown, the Serrano Hotel offers a sense of fun and escape from the ordinary, while symbolizing everything San Francisco. Located at Taylor and O'Farrell Streets, our San Francisco boutique hotel provices an excellent starting point for all the City's goings-on - just three blocks from Union Square and the Theatre District, five blocks from Moscone Convention Center and a ten-minute cab ride to the Financial District.
Check-in: 3:00 PM
Check-out: 12:00 PM
Local currency: USD
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Overall score
4.1 out of 5
(55 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Hotel address: 405 Taylor Street, San Francisco, CA 94102
SAN FRANCISCO, CA, 94102
Only 1M to EMB airport!
Downtown - Near Union Square Shopping, Theater District
This San Francisco fusion restaurant is located downtown in Union Square, next to the historic Serrano Hotel. A free-flowing dining room and cocktail lounge experience envelops Ponzu's guests in a fantasy environment the moment they arrive.
Please enter check-in and check-out dates to the right to select a room
iHome, flat panel tv, animal print bathrobes,
Non-smoking, Aveda amenities, internet access
iHome, flat panel tv, animal print bathrobes,
Non-smoking, Aveda amenities, internet access
iHome, flat panel tv, animal print bathrobes,
Non-smoking, Aveda amenities, internet access
Sofa bed in living room, flat panel tv, iHome,
jacuzzi tubs or steam showers, non-smoking room
Separate living room with sofa bed, iHome,
City views, flat panel tv, non-smoking room
iHome, flat panel tv, animal print bathrobes,
Non-smoking, Aveda amenities, internet access
Check-in: 3:00 PM
Check-out: 12:00 PM
Local currency: USD
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Overall score
4.1 out of 5
(55 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Score
4 out of 5
Good Value
Frequent Traveler Nov 10, 2009
Perfect location close to Union Square. Rooms are small but immaculate. Wine service in the lobby each evening. John, the ... doorman was a wealth of information about restaurants, directions, etc. We would definitely stay there again.
Traveler type: Couples
Union Square with shopping galore is only a few blocks away.
Score
4 out of 5
European Elegance
Tim Nov 5, 2009
Very nice stay all the way through... Great staff, beautiful lobby, good coffee in the morning! Will stay again. ...
Traveler type: Single
Score
5 out of 5
Great place to stay!
Fernando Nov 3, 2009
It was a great place to stay. It was quiet and restful. The staff was very friendly and professional. Also, the location ... was very good too. I would extremely recommend this hotel and I would use it next time when I visit San Francisco.
Traveler type: Single
Taylor Street Coffee Shop was an excellent place for breakfast and lunch.
Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
Union Square with shopping galore is only a few blocks away.
--Frequent Traveler, Portland, Oregon Nov 10, 2009
Taylor Street Coffee Shop was an excellent place for breakfast and lunch.
--Fernando, Austin, TX Nov 3, 2009
Yoshi Jazz club
--la, Israel Oct 25, 2009
Overall score
4.1 out of 5
(55 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Sort reviews by: most recent | highest rating | lowest rating
Score
4 out of 5
Good Value
Frequent Traveler Nov 10, 2009
Perfect location close to Union Square. Rooms are small but immaculate. Wine service in the lobby each evening. John, the ... doorman was a wealth of information about restaurants, directions, etc. We would definitely stay there again.
Traveler type: Couples
Union Square with shopping galore is only a few blocks away.
Score
4 out of 5
European Elegance
Tim Nov 5, 2009
Very nice stay all the way through... Great staff, beautiful lobby, good coffee in the morning! Will stay again. ...
Traveler type: Single
Score
5 out of 5
Great place to stay!
Fernando Nov 3, 2009
It was a great place to stay. It was quiet and restful. The staff was very friendly and professional. Also, the location ... was very good too. I would extremely recommend this hotel and I would use it next time when I visit San Francisco.
Traveler type: Single
Taylor Street Coffee Shop was an excellent place for breakfast and lunch.
Score
3 out of 5
first stay in san francisco
Traveling over the hill mom Nov 3, 2009
We arrived late @ night. Was a little overwhelmed trying to find the hotel and decide on parking. room was clean and staff ... helpful.
Traveler type: Friends
Score
5 out of 5
Serrano Hotel
la Oct 25, 2009
I liked the decoration and the fun there ...
Traveler type: Business
Yoshi Jazz club
Score
4 out of 5
Great Hotel, Great location
Run Like a Girl Oct 22, 2009
We were in town for the Nike Women's Marathon which started/was centered in Union Square. Serrano was ideally located for ... the race and just about everything else. There are great restaurants in the neighborhood, great shopping and is easily accessible to public transit.
Traveler type: Friends
Score
3 out of 5
Good hotel -- fringe location
Santa Cruzer Oct 12, 2009
Good hotel -- efficient staff and nicely appointed rooms and lobby -- major drawback is the fringe location. ...
Traveler type: Business
Union Square is a few blocks away and walkable
Score
4 out of 5
Nice touches make this place stand out
The Juggler of Potatoes and Onions Sep 16, 2009
The Serrano Hotel has some nice touches that really make a difference. The staff is friendly and they do little things (which ... many hotels wouldn't care about) that make the stay all the more pleasant. There's complementary wine in the evening in the lobby and coffee/tea and The New York Times in the morning. It has real bath products from Aveda -- not always usual in a hotel with a budget price. The one downside is the location. It is centrally located but for those who are unfamiliar with San Francisco, the city -- and particularly the Tenderloin area near the hotel -- has a very severe homelessness problem. The moment you step outside you are likely to encounter people who obviously have drug or psychological problems that need attention. I'm not a wimp about urban poverty and I often give to beggars, but it is something to be cautious about.
Traveler type: Single
There are plenty of nightlife establishments around the hotel -- some of which are more reputable than others -- but I found that it was worth walking just slightly out of the immediate vicinity to the area north of Geary and east of Van Ness where there is an assortment of youngish bars.
Score
4 out of 5
great location
Lory Sep 14, 2009
I didnt like that a person from orbitz told me that the price for the hotel included breakfast and it was not included. I ... feel that he lie to me to get his comission.
Traveler type: Couples
Score
4 out of 5
Great service
Dr. Dentist Sep 14, 2009
Very good and friendly service. The hotel is a bit older than I had pictured from the photos that I saw but its San ... Francisco so it's expected. I also wrote that the rooms were small but again, its San Francisco so it's expected as well. Everyone that worked there was friendly and helpful. They were nice enough to let us go past the noon check out until 1:30pm because I had a conference that ended at 12:30pm and I rushed back to check out. No problems with that. Room was kept clean everyday. They have nice thoughtful perks such as an umbrella for your room. I would recommend staying again. My only gripe is that there's no free parking, its either valet or public parking across the street but its SF, I don't imagine too many of the hotels can afford to offer free parking when space is a premium.
Traveler type: Business
Score
5 out of 5
great hotel I've booked in San Francisco
Lovely S Aug 27, 2009
Before I came here and saw the hotel I had booked, I had been so worried how it would be. Because I knew that where I was ... going to stay was really important and eventually it would determine my trip anyway. However, as soon as I arrived here and looked over my room, my worries disappeared. The room was spacious, clean, cozy.. I don't know how to explain it, but everything was well equipped! The location of this hotel is pretty great. It is located near the Union Square and Powell st, where the cable car starts and where Bart station is. The cost of staying this hotel was a little expensive for me because I stayed here for by myself and spent 5 days. Other than that, my experience at this hotel was beyond my expectation! I'm very satisfied with what I had while I was staying here.
Traveler type: Single
Score
4 out of 5
Comfortable, quiet hotel, nice ambiance
zephyr Jul 28, 2009
The hotel looks small, gives that impression because of the small lobby, but is very cosy and comfortable. The standard room ... is relatively small, especially the bathroom, but I have read other older hotels in the area are featuring similarly sized rooms. Service was great, all personnel were very polite. Prices for incidentals are high, as to be expected. Expensive is also the Ponzy restaurant next to the lobby, but it has nice ambiance. Placed on a street-facing 3rd floor room I was expecting to suffer from noise, but that was not the case at all, soundproofing was exceptional. The older wooden window frame is not accessible, due to another glass placed in front, which I guess contributes to sound isolation. The heater/air condition worked fast and efficiently, it is not noisy but not totally quiet as well. I would doubt it would annoy anyone but the lightest sleepers. The temperature is kept within 1.5 degree Farenheit of the set temperature. The bed and pillows were a bit too soft for my liking, but not to the point I would not consider them anatomic. Complimentary internet connection was problem free, the alarm clock easy to set (following the instructions on top of it) and the HD television placed high and easily viewable, although at the corner of the room. Overall it is a very nice hotel in a great location, quiet and accommodating.
Traveler type: Business
Score
4 out of 5
Excellent stay
J-Mac Jul 26, 2009
Stayed here with my girlfriend and we were very pleased. Room was relatively small but clean, good decor, and comfortable ... bed. The A/C was pretty loud because when it turned on, it blasted. That's the only complaint, though. Staff was outstanding, lobby was comfortable, and free WiFi. The location is convenient (near Union Square and trolleys) but just a few blocks away gets pretty sketchy, particularly at night. But if you're a wise traveler, it's not a problem.
Traveler type: Couples
Head to the outdoor cafe in Union Square for breakfast. We started everyday here and loved the pastries, coffee and casual dining spot.
Score
4 out of 5
Great first hotel for San Francisco
new fan of the kipton family Jul 14, 2009
Small rooms and smaller elevators...missed the convenience of a coffee shop with food in the hotel, but was blessed with many ... local restaurants, so did not starve. Location was good for most activities, and close to public transportation, which is important in the city. Fitness club is small, but nicely appointed. Staff was courteous but not well informed. Had to go to internet for most directions.
Traveler type: Couples
Use the public transportation when possible. It is a treat. The city has the cleanest mass transportation system in the country. We used it for all the jaunts around town. The hotel does offer free wi-fi to its members. Directions were not a problem.
Score
4 out of 5
Excellent stay!
Lo Jul 13, 2009
Excellent stay, great service, great location to be a tourist, close to cable cars, shopping, restaurants! ...
Traveler type: Family
Score
5 out of 5
Serrano Hotel
Crystalee Jul 9, 2009
We were attending a conference across the street. Very convienant. Our flight was dreadfully late and arrived after 1 AM. All ... the staff was kind and respectful. Very helpful. Remember though be ready to give out tips for the person that helps with your luggage etc.........please don't forget to remember to leave a tip for the housekeeper when you leave. A very hard worker and very proud of her job. Theres a well stocked over priced refrigerator and snack bar. Watch it it could become a huge added expense.
Traveler type: Couples
Don't rent a car in The City. Use their public transportation. Parking is a huge hassle. MUNI and Trolley/Cable Cars you can buy in a pass up to 7 days. The Visitors Center on Market street (close by) you can buy a pass for $59 it includes transportation for all the above plus 6 entrance fees for all sorts of places!! Well worth it!! Cruise on the Bay, Presido, Art Museum, Aquarium,Science Museums all great exhibits. Lots to see. There is shopping everywhere. Resturants of all types and nationalities within walking distance. Average meal that is fresh food between $10-20.
Score
4 out of 5
Fabulous All Around Hotel
Baby Kai Shower Visit Jul 5, 2009
The staff were extremely helpful with directions and restaurant recommendations and reservations. We had tickets to the King ... Tut exhibit at the de Young Museum. When asking for directions they informed us that museums are usually closed Mondays. Even after I checked my tickets they called the museum to double check before we made the trip over! It was also a wonderful touch to come back to the hotel late in the afternoon after an exhaustive day out to come back and be offered wine in the lobby to sit and relax. I HIGHLY recommend this hotel. Very convenient to Union Square
Traveler type: Family
Great shopping location and transportation hubs. Also some wonderful restaurants within walking distance of hotel
Score
4 out of 5
Escape from Alcatraz
Escapee Jul 5, 2009
The hotel is located within walking distance to Union Square, where you can catch the metro, BART, or cable cars to anywhere ... in the city including the airport. The complimentary wine from 5-6 was a nice touch.
Traveler type: Couples
If you need a rental car, wait to book it in the city instead of at the airport. It is about half the price. You can make reservations online and compare prices so availablitiy should be a problem. I rented a car for a week at $42 a day instead over $70+ at the airport. The BART will take you to Union Square for about $6. A cab ride is about $40.
Score
4 out of 5
stop over
Frequent Traveller Jul 1, 2009
Only there one night, but Serrano is a nice, boutique hotel. Very comfortable bed, funky rooms. We could hear our neighbor ... yelling at their dog in the morning, but other than that it was a great stay.
Traveler type: Couples
Taylor St. Cafe/coffeeshop has delicious breakfast!
Score
4 out of 5
Very Nice for the price
LaVerne Jun 28, 2009
The hotel was nice. Everything was fine. The bathroom was very small and rather difficult to negotiate. Other than that, ... no complaints.
Traveler type: Couples
Within walking distance to many San Francisco attractions.
Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
Sort tips by: most recent | distance from hotel
Union Square with shopping galore is only a few blocks away.
--Frequent Traveler, Portland, Oregon Nov 10, 2009
Taylor Street Coffee Shop was an excellent place for breakfast and lunch.
--Fernando, Austin, TX Nov 3, 2009
Yoshi Jazz club
--la, Israel Oct 25, 2009
Union Square is a few blocks away and walkable
--Santa Cruzer, New Hampshire Oct 12, 2009
There are plenty of nightlife establishments around the hotel -- some of which are more reputable than others -- but I found that it was worth walking just slightly out of the immediate vicinity to the area north of Geary and east of Van Ness where there is an assortment of youngish bars.
--The Juggler of Potatoes and Onions, Washington, DC Sep 16, 2009
Head to the outdoor cafe in Union Square for breakfast. We started everyday here and loved the pastries, coffee and casual dining spot.
--J-Mac, Albany, NY Jul 26, 2009
Use the public transportation when possible. It is a treat. The city has the cleanest mass transportation system in the country. We used it for all the jaunts around town. The hotel does offer free wi-fi to its members. Directions were not a problem.
--new fan of the kipton family, san antonio, tx Jul 14, 2009
Don't rent a car in The City. Use their public transportation. Parking is a huge hassle. MUNI and Trolley/Cable Cars you can buy in a pass up to 7 days. The Visitors Center on Market street (close by) you can buy a pass for $59 it includes transportation for all the above plus 6 entrance fees for all sorts of places!! Well worth it!! Cruise on the Bay, Presido, Art Museum, Aquarium,Science Museums all great exhibits. Lots to see. There is shopping everywhere. Resturants of all types and nationalities within walking distance. Average meal that is fresh food between $10-20.
--Crystalee, Omaha NE Jul 9, 2009
Great shopping location and transportation hubs. Also some wonderful restaurants within walking distance of hotel
--Baby Kai Shower Visit, New York Jul 5, 2009
If you need a rental car, wait to book it in the city instead of at the airport. It is about half the price. You can make reservations online and compare prices so availablitiy should be a problem. I rented a car for a week at $42 a day instead over $70+ at the airport. The BART will take you to Union Square for about $6. A cab ride is about $40.
--Escapee, Raleigh, North Carolina Jul 5, 2009
Taylor St. Cafe/coffeeshop has delicious breakfast!
--Frequent Traveller, State College, PA Jul 1, 2009
Within walking distance to many San Francisco attractions.
--LaVerne, Santa Barbara Jun 28, 2009
short walk but intense (hills)
--MM, Upstate NY Jun 20, 2009
There are many nice restaurants within walking distance if you don't want to spend money on a taxi.
--Inky, Henderson, NV Jun 16, 2009
Dottie's True Blue Cafe on Jones St. Best breakfast ever!!! Go early or you'll end up waiting in line, but so worth the wait.
--Birthday Traveler, San Antonio, TX Jun 8, 2009
Make use of the city pass for unlimited transportation inside the city, including cable car, street car, bus and subway. (Not BART) You can also get a city pass with access to various museums of the city.
--Nickie and Norm, Ottawa, ON May 28, 2009
Puccini & Pinetti - on Ellis around the corner from hotel. Great atmosphere, super happy hour prices on menu items and drinks. The brick oven pizza (at $4) was enough for 2!
--ChristeenMarie, Minden, NV May 27, 2009
It's really cheap, safe and easy to get the Bart train from the airport to Powell Street Station, then walk for five minutes to the hotel.
--AL, Salt Lake City, UT May 18, 2009
use the trolly transit to go around the warf and union station.
--Brandon, Rancho Cucamonga, CA May 12, 2009
Don't bring a car. This should be common sense in San Francisco, but in case you are thinking about it, don't do it. Buses and cabs are everywhere, cable cars will take you to Fisherman's Wharf. It will be much cheaper and less of a hassle without one.
--First Time to San Fran Business Traveler, Austin, TX May 8, 2009
Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
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