San Francisco Marriott Union Square

4 stars
480 Sutter Street, 480 Sutter Street, San Francisco, CA 94108
Hotel Overview
Reviewer score
4.1
out of 5
124 reviews
Good

Location was perfect and good service. I loved it. See full review

  • Jane Park
  • Jul 21, 2014
Great service and good location

Excellent customer service. Very friendly and helpful from door staff, check in, concierge.... See full review

  • Cool Mom 500
  • Jul 6, 2014
Convenience and luxury near Union Square, SoMa and more
Location is everything for the San Francisco Marriott Union Square hotel. The property rises 30 stories above the confluence of a number of downtown neighborhoods, including Union Square, SoMa, the Financial District and the Theater District. It's also within walking distance of Chinatown and North Beach. Rooms are modern, and each offers Wi-Fi and high-speed Internet access (fees apply). Guests can choose from two on-site restaurants: American, open for breakfast only, and bin480 wine bar, which serves casual food and classic cocktails along with local wines.
Highlights
  • Sample local wines at bin480 wine bar
  • Walking distance to Union Square, SoMa and the Theater District
  • High-end (and complimentary) fitness center
Rooms

Accommodations -- 347 rooms and 53 suites -- are modern and sparsely decorated. All rooms at the San Francisco Marriott Union Square hotel come standard with flat-screen TVs, pillow-top beds, spacious work desks and MP3 docks. Many rooms also have views of the San Francisco skyline. On the concierge floor, rooms include amenities such as mini-refrigerators. Wi-Fi and high-speed Internet access are available in all rooms (fees apply). Pets welcome (fees apply).

Features
The 30-story San Francisco Marriott Union Square hotel is within a short walk to six different neighborhoods, including Union Square, the financial district, SoMa, the theater district, Chinatown and North Beach. It has received numerous awards, including the AAA 3 Diamond Award.

The San Francisco Marriott Union Square hotel features an expansive lobby with ample seating areas; it is the perfect spot to unwind with a newspaper after a hectic day.

All guests have access to a fitness center with state-of-the-art exercise equipment; locker rooms attached to the fitness center offer saunas. Dry-cleaning services are available (fees apply) and the Marriott also is close to four different day spas, each of which specializes in different treatments (fees apply).

Hungry guests can choose from two on-site restaurants: American, which is open only for breakfast, and bin480 wine bar, which serves casual food, classic cocktails and, as the name suggests, local wines.
Valet and self parking are available (fees apply).
Transportation
  • San Francisco International Airport (15 mi/24.1 km)
  • Oakland International Airport (16 mi/25.8 km)
  • BART (2 blocks)
  • Cable cars (2 blocks)
  • MUNI bus (1 block)
Attractions
  • Union Square
  • Theater District
  • San Francisco Museum of Modern Art
  • AT&T Park
  • Chinatown
  • Embarcadero
Business
  • 24-hour business center
  • 17,000 square feet of meeting space

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Elevators
Ice machine
Activities
Fitness center or spa
Fitness Center
Exercise gym
Tennis
Water skiing
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee maker in room
Lounge
Room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Guest laundromat
Express checkout
Concierge desk
Laundry/Valet services
ATM/Cash machine
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Car rental desk
Barber shop
Barber/Beauty shop
FAX
Video checkout
Currency exchange
Drugstore
Florist
Internet
High-speed internet
Parking
Valet parking
Accessibility
Accessible facilities
Room
Television with cable
Radio
Telephone
AM/FM alarm clock
Free newspaper
Hairdryer in room
Outlet adapters
Turndown service
Cribs available
In room movies
Sofa bed
Temperature control
Iron
Ironing board
Bath tub

Hotel Map

37.7892 -122.4083
Area served
San Francisco Civic Center
Nearby airports
San Francisco International Airport, (SFO), 14.20, MI, N; Oakland International Airport, (OAK), 20.10, MI, NW;
Area description
City Center, Location Type: City

Nearby points of interest

  • Kertesz Gallery: 0.1 mi
  • Union Square: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • Old St Mary's Cathedral: 0.3 mi
  • Grace Cathedral: 0.3 mi
  • Don Soker Gallery: 0.3 mi
  • St Patrick's Church: 0.4 mi
  • Cable Car Museum: 0.4 mi
  • Cartoon Art Museum: 0.4 mi
  • San Francisco Museum of Modern Art: 0.5 mi
  • Transamerica Pyramid: 0.5 mi
  • Moscone Center: 0.5 mi
  • Chinatown: 0.5 mi
  • Nob Hill: 0.5 mi
  • 871 Fine Arts: 0.6 mi
  • Kertesz Gallery: 0.1 mi
  • Union Square: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • Old St Mary's Cathedral: 0.3 mi
  • Grace Cathedral: 0.3 mi
  • Don Soker Gallery: 0.3 mi
  • St Patrick's Church: 0.4 mi
  • Cable Car Museum: 0.4 mi
  • Cartoon Art Museum: 0.4 mi
  • San Francisco Museum of Modern Art: 0.5 mi
  • Transamerica Pyramid: 0.5 mi
  • Moscone Center: 0.5 mi
  • Chinatown: 0.5 mi
  • Nob Hill: 0.5 mi
  • 871 Fine Arts: 0.6 mi
  • Octagon House: 0.7 mi
  • Civic Centre: 0.8 mi
  • SoMa: 0.8 mi
  • Ferry Building: 0.9 mi
  • San Francisco City Hall: 0.9 mi
  • Coit Tower: 0.9 mi
  • Haas Lilienthal House: 1 mi
  • Cathedral of Saint Mary of the Assumption: 1 mi
  • San Francisco Symphony: 1 mi
  • Lafayette Park: 1.1 mi
  • ATT Park: 1.1 mi
  • Pioneer's Monument: 1.1 mi
  • Konko Church of San Francisco: 1.1 mi
  • Japantown: 1.2 mi
  • Port of San Francisco: 1.2 mi
  • Japan Center: 1.2 mi
  • Lombard Street: 1.3 mi
  • Underwater World: 1.3 mi
  • Aquarium of the Bay: 1.3 mi
  • Pier 39: 1.3 mi
  • Wax Museum Entertainment Complex: 1.3 mi
  • San Francisco Experience: 1.4 mi
  • Ghirardelli Square: 1.4 mi
  • Ripley's Believe It or Not! Museum: 1.4 mi
  • Wyland Gallery: 1.4 mi
  • Hyde Street Pier: 1.4 mi
  • Musee Mecanique: 1.5 mi
  • Lands End: 1.8 mi
  • Mission Dolores: 2 mi
  • Mission Delores: 2 mi

Dining

the Restaurant
Start the day off right by enjoying a hearty breakfast from our hotel's on-site Union Square restaurant open 6:30 a.m. to 11 a.m. Monday through Friday and 7 a.m. to 11 a.m. Saturday and Sunday.
bin480
Enjoy specialty cocktails accompanied by delectable dishes at bin480, right inside the lobby of our San Francisco, CA, hotel. Wind down after a long day in our Union Square restaurant without even leaving the hotel.

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (124)

Ratings and reviews for San Francisco Marriott Union Square

Overall score

4.1 / 5
5.01.0
124 out of 124
Amenities:
3.9
Room cleanliness:
4.6
Hotel staff:
4.5
Room comfort:
4.5
Location:
4.7
Value:
4

96% would recommend to a friend.

Sort by:
Review of San Francisco Marriott Union Square

Reviewer score

4
5.01.0
Family with Boy & Girl Teens
Santa Cruz, CA
Nov 9, 2009

18th Birthday Celebration

Great location for family with teens: easy access to Chinatown, Union Square/shopping, North Beach, and cable car

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Dining tip: Long walk from hotel

Gyro King (25 Grant St) a great spot for a quick Mediterranean meal before a show at the Orpheum Theater.

Review of San Francisco Marriott Union Square

Reviewer score

4
5.01.0
Anonymous
Business
Madison, WI
Apr 19, 2008

Conference Visit

Hotel 480 is a nice place to stay. It's reasonably priced for San Francisco. It's about eight blocks from the Moscone Center -- a 15 minute walk at most. I felt comfortable walking in the am; one may wish to take a taxi in the evening. Staff were very nice and helpful. Exercise room was closed for remodeling (several months) which I didn't like. Food at the hotel was outrageosly priced - pancakes, eggs and sausage over $23 -- but what isn't in SF. Overall, I had a very pleasant stay.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Much to do within several blocks of this hotel.

Review of San Francisco Marriott Union Square

Reviewer score

4
5.01.0
Anonymous
Business
Madison, WI
Apr 19, 2008

Conference Visit

Hotel 480 is a nice place to stay. It's reasonably priced for San Francisco. It's about eight blocks from the Moscone Center -- a 15 minute walk at most. I felt comfortable walking in the am; one may wish to take a taxi in the evening. Staff were very nice and helpful. Exercise room was closed for remodeling (several months) which I didn't like. Food at the hotel was outrageosly priced - pancakes, eggs and sausage over $23 -- but what isn't in SF. Overall, I had a very pleasant stay.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Much to do within several blocks of this hotel.

Review of San Francisco Marriott Union Square

Reviewer score

4
5.01.0
Bertken
Louisville Colorado
May 13, 2013

Family Weekend

Staff was extremely nice and helpful. They gave us a larger room with a roll away bed to give our family of four a little more space. The location was very good and we walked to many places, Japan town, China town and fisherman's market. Had concert at Warfield, so that area is sketchy by the tenderloin. Many good places to eat. It was nice place to be for the full city expereince

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of San Francisco Marriott Union Square

Reviewer score

4
5.01.0
Becky Shopper
Fresno CA
Apr 18, 2010

Good Location for shopping!

Excellent location and pleasant surroundings.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Review of San Francisco Marriott Union Square

Reviewer score

4
5.01.0
Mrs. M
Ensenada, B.C. Mex.
Jul 9, 2009

Greatn location

The hotel room was perfect,the staff were very kind and helpful, it was a little noisy at night but I guess it´s normal in that part of town, the location is excellent also, you could walk to chinatown and other points of interest, or you could get on the cablecar just across the street, also across the street there was a starbucks and a walgreens that really helped us out when we needed snaks or something, parking and food in the hotel were pricy, but overall it was worth it.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Money-saving tip: Short walk from hotel

About 3 or 4 blocks from the hotel there is a cable car station, where you can buy tickets and board the cablecar, we bought the city pass, it enables you to board cablecars and all MUNI transport for seven days, it also includes several tickets for museums, the aquarium, and a ride on a boat around the bay, it costs 59dlls. but it is worth that and more.

Review of San Francisco Marriott Union Square

Reviewer score

4
5.01.0
Anonymous
Baton Rouge, LA
Aug 4, 2009

Location is prime for union square area

Hotel was fine. New staff was good. It will get better when the kinks are ironed out.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Review of San Francisco Marriott Union Square

Reviewer score

4
5.01.0
The Jays
Sacramento
Aug 27, 2012

weekend getaway

hotel location was convenient if you like to shop. although the room and bathroom were small compared to other hotels, the view was breathtaking and service was excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
3
Review of San Francisco Marriott Union Square

Reviewer score

4
5.01.0
Anonymous
Dallas, Texas
Jul 12, 2010

Great location and excellant service.

Great downtown location. Convenient for shopping and all forms of travel. Hotel was spotless and staff was very helpful and courteous.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of San Francisco Marriott Union Square

Reviewer score

4
5.01.0
Anonymous
Dallas, Tx
Aug 6, 2010

Small but nice rooms

Clean, all my request were met by a very helpful staff. I would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Dining tip: Short walk from hotel

Shopping with in two blocks.

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