Orchard Garden Hotel

We were greeted warmly at the desk when we arrived hours before the official check-in time at this newish hotel located in the heart of downtown San Francisco. We were immediately given a room that was ready and everything was explained quickly and thoroughly regarding our room, checkout time, room key which turned on the electricity only when it was placed into a slot just inside the room. We were impressed that it was a "green" hotel and the staff made every effort to be energy efficient. The room itself was smallish which was fine with us because it was immaculate, and the bed was so comfortable that my husband and I slept 8 hours that night--rare for us even in our own home! Justine and Bina at the front desk helped us with our directions, the best shopping in downtown San Francisco, and were very professional as well as friendly. We will definitely return to this lovely hotel.

The title says it all... great location in the Financial District, bordering Chinatown. Close to Muni buses and subway. The staff was wonderful... very friendly and helpful to us SF newbies. And the hotel itself is nicely-appointed, comfortable, clean, and quiet. I stayed here with my wife and 2 young children, and would certainly stay again!

Location is perfect. It is close to union square, China town, and the cable car. And the staffs were very nice as well. The most impressive part was the room since it seems like they remodeled (or built) this hotel very recently. Very clean. My only complaint is parking. Well, it's downtown SF, so what can I expect more? But as long as you cannot find a public parking lot close to this hotel, you have to spend $40 for valet parking. And when we tried to get our car once, it took about 40 min for some reason. The staff apologized for that and they were nice till the end, but it's 40 min. Overall, very good hotel. I would stay here again when I visit SF downtown again.

Great location in the Financial District, very easy walking distance to many attractions as well as public transportation. Room was small but I hear this is par for the course in SF. Air temperature in the room was difficult to control. Hotel experience overall was fine, nothing stands out except the location.

While on a business trip, I met my sister for a weekend get away in San Franscisco. Hotel was perfectly located for shopping and meals in china town. Walking distance to everything we wanted to do. Very friendly staff. Breakfast was very good and reasonably priced.

Friendly staff. Responsive and overall very accommodating. Assisted in directions and restaurant suggestions with excitement and without hesitation. The room was extremely clean and the king size bed was really comfortable, (although it did take up much of the room). The bathroom was sizable and really neat--but the shower pressure was modest at best. So don't expect a gushing shower, but it was acceptable. Love the green atmosphere! We didn't have a view of the street and could only see the center corridor of the structure, which made me rate it 4 stars. But it was right across the street from a great sushi spot Akiko, a cool french restaurant, and right down the block from shops etc. Its also on the rim of chinatown. I will stay there again. If you rent a bike in town, make sure you know if there are any city events--we ran smack dead into a marathon! LOL! FYI Orchard Garden was a short walk to Bart that took us right to the airport for $16 bucks.

The Orchard Garden Hotel was a wonderful place to stay in San Francisco. It was very clean and in a perfect location. The staff was very helpful and eager to give advice. I would definitely stay here again.

Good location, good rooms. Had some problems with the fire alarm in the middle of the night...not sure how common this problem is.

I shared this hotel with my mom. The room was small but clean and quiet. There are only 2 computers available downstairs, and I had problems using one. However, one young girl who was working overtime to help out was very helpful. The staff in general were very friendly and helpful. The restaurant connected to the lobby was full service only and seemed expensive. I liked that it was so close to Chinatown. The lobby was very small with limited seating available.

It was a very pleasant stay and the staff was very courteous and the amenities are modern. If I visit SFO, I would stay here again.