Omni San Francisco Hotel ★★★★

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$237
avg/night
Rate and special offer based on
Check-in: Mar 4, 2016 Check-out: Mar 7, 2016

Great location, friendly staff, not bad amenities.

Would recommend Sun, Aug 11, 2013
The Omni was our second choice hotel... the first choice would have made us outside the city, and needing to use the BART system to commute in and out each day (round-trip). Upon arrival (20 minutes before official check-in time of 3:00pm local time) we checked to see if we could get our room a bit early... they said they'd put a rush on the room and we'd be in no later than 3, probably sooner. 15 minutes goes by... nothing. 20 minutes... nothing. 25 minutes... I go up to the counter again, no ETA and they say they'll call me. Another 10 minutes... nothing. Finally get a call at ~3:30 and the call hangs up. The call was from a San Francisco number, so I assumed it was the Omni staff calling. I went up to the counter, retrieved my room keys, and went up to our room. I'm not sure if it was a busy night/day/morning... or what, but aside from our first interaction with a red-headed female, everything was poor (the red-headed female was very kind/welcoming and genuinely nice). Get up to the room and it seemed much smaller than what I had imagined for what we saw... and for what we paid for. The nice things: - king side bed - large TV - decent sized bathroom For the nice things though, there were some really slackers: - poor free WiFi... and you have to sign-up for a complimentary loyalty program to get this for free... otherwise, you pay for this WiFi. I really expected higher-end WiFi. - strange structure of the items in the hotel... pocket door for the bathroom, light for the bathroom was outside the bathroom - the TV kept having signal problems with the majority of things we tried to watch, almost to the point where it was unwatchable The only positives I saw from staying at this hotel was the location and the staff (e.g. the house-keepers).

Dining

Little Italy (walk up to Columbus from Montgomery/California, then left onto Columbus for 3-4 blocks) has great food and has some of the best service in restaurants I've experienced.

| Anaheim, CA Couples

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 3 /5

A charming, traditional hotel

Would recommend Mon, Mar 4, 2013
Being right on the California cable car line, this hotel exudes the quintessential San Francisco experience. It is convenient to many fine restaurants, Union Square, The Farmers Market, China Town, and North Beach.

| greensboro, nc Singles

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 5 /5

Wonderful romantic getaway

Would recommend Tue, Feb 26, 2013
Everyone was very helpful and friendly. The room was great and the room service even better. Bob's steak house was excellent! The cable car passes right in front on California St. The hotel is very close to all the top spots to see in San Francisco. We will be back for sure and plan to stay at other Omni Hotels and Resorts.

| Del Mar, CA Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

It was "nice" but I'd like a do-over

Would not recommend Fri, Feb 22, 2013
I was on vacation to rest and to explore San Francisco, and this hotel is a great location to explore, but not great for rest. First the good -- The hotel is on the perfect street, directly on the cable car and trolley route, and reasonable walking distance (on a pretty day) to great shopping, dining, and even tourist attractions. With excellent directions from a stellar concierge, we walked to the Fisherman's Wharf and were in a prime location to get out and see other attractions. The hotel was pretty, clean, and many of the staff was absolutely stellar (doormen, concierge, ladies who worked at the registration desk, hotel bar). I gave the staff a low rating below because of the Valet and the suspicious guy (see below). The room itself was fine. The bathroom was not one of their nicer bathrooms pictured here, but it was fine (clean, well stocked, comfortable). It was 1BR apartment sized. The bad -- The room location (807) was just terrible. Situated between the electrical room (ok) and the service elevator (not ok), each morning I awoke to the banging and thumping of the cleaning staff. There was no good view -- only peering out at people working in their office. I didn't complain because my reservation was very last-minute. My phone was stolen from my vehicle on the last night (Valentine's Day) after leaving my car with the valet. I'm still waiting for the parking/hotel claims department to close the loop and for someone to take responsibility for my stolen phone. One guy at the front desk seemed resistant to help me and made me wait for security when I asked to look around for my phone. I felt like he didn't trust or care for people like us. Everyone ELSE was great; however, and I only felt this way with him (I rarely encounter people like this on the West Coast). All in all, I'd like a do-over. I wouldn't stay in any '07 room, and I'd lock everything down since it's not safe to leave your electronics in your own car. I also wouldn't order the bread pudding or the Riesling.

Money saver

Valet incurs a $7/day city tax. Be prepared to add that to whatever you're quoted.

| Seattle Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 1 /5
  • Location: 4 /5
  • Value: 2 /5

Great Weekend Getaway

Would recommend Mon, Feb 18, 2013
The Omni was within walking distance to so many locations. The rooms were very nice and the service was very warm and friendly. The hotel was 100% booked so our rooms weren't available until 4:00 but aside from that our stay was wonderful.

| Chico, California Family

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

easy to walk to everywhere

Would recommend Wed, Jan 23, 2013
Great hotel for business and play. Right in the middle of everything - good central location.

| Minneapolis, MN Business

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 5 /5

Omni SF

Would recommend Wed, Jan 2, 2013
Excellent Only negative is expensive parking We wanted 2 queens for adult children but none were available. Rollaway bed was so so. Got a very fair rate via bundling with airfare

| Phila Family

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Family vacation

Would recommend Sat, Dec 29, 2012
This was our first stay at the Omni and we were very satisfied with our stay and would stay there again.

| Hawaii Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

Nice hotel, good location, parking warning

Would recommend Wed, Dec 26, 2012
I recommend this hotel. The mini fridge is not very cold. The only real problem with this core downtown hotel is the parking, as expected. I paid more than $70 for 1.5 days parking close by. Over the weekend parking is free on the street. Overall for $109/night (stayed 3 nights) I paid as a promotion was a good value even with the parking extra cost. Book over weekend to avoid paying for parking. Also, before using internet enroll in their free membership to get 6MB free internet access.

| Toronto, Canada Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Fantastic location.

Would recommend Tue, Dec 11, 2012
Very clean and comfortable rooms. It has a grate location downtown and walking distance from most places

| San Clemente ca Couples

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 3 /5