Nice atmosphere. Art deco design. Very unique - certainly not the chain feeling. Room was tiny but stylish. If you like spacious chain-like hotels - this is not the place for you. If you like a European feel that would add to your overall SF
experience - this is it.
My experience was coming to SF for a job interview. I stayed at this hotel the night before ... this hotel made me late.
I left over 2 hours in my schedule to get checked out and get my car out of valet.
The front desk said it would take 15
minutes to get my car from valet. It took AN HOUR!
The front desk said it would take 15 minutes to get a guest checked out and the bill. It took AN HOUR.
Horrible experience. I will never stay here again.
Hotel pleasant but reservation details not honored.
Hotel is pleasant, with helpful staff, and met expectations relative to price paid. Main annoyance was that my reservation specified two doubles and when we arrived (on time) none were available so I had to share a bed with my daughter. Contacting
the Hotel booking agency to sort this was difficult with low cell battery and no computer so I was not happy with this side of things. I would stay at the hotel again, but not sure that I would use the Orb hotel booking agency another time.
good value for the price under $120, good location.
Charming small hotel in nice neighborhood. I felt safe around the hotel at night. Pleasant staff, lobby and restaurant inside.
Please be aware that it is located on the hill, therefore we need a hike and exercise from BART stations, about 10-15
The bathroom was quite beautiful with nice amenities, however small room itself including furniture and bed didn't look clean. Overall, it's just a good value.
Didn't have the room I had a guaranteed reservation for. Three adults had to sleep in a King bed, instead of the 2 doubles we requested. The room was not cleaned the second day. Only two towels for three people. No parking for hotel patrons unless
you did valet parking at $36.00 per night. I found $20.00 parking two blocks away, which the desk clerk had no idea existed, which I find hard to believe. Breakfast was very minimal at best. I am traveling cross country with my sisters. Out of 6 hotels, this is by far our least favorite.
We loved the decorations and the renovations. we slept very poorly due to no air conditioning (required open window all night) and being above the street in the city (loud noises all night). We loved the staff very good staff. good restaraunt next
door. Noticed that many European travelers stayed there. Reminded me of a European Hotel. Functional, small and in the heart of the citry.
Hotel features (5 = best, 1 = worst):
Great little restaraunt next door, good food, nice atmosphere.