Mystic Hotel by Charlier Palmer

3 stars
View map of 417 Stockton Street, San Francisco, CA 94108

Hotel Overview

3.8/5

Overall score

85%

Would recommend

Amenities:
3.5
Cleanliness:
4.2
Hotel staff:
4.1
Comfort:
3.9
Location:
4.6
Value:
4
Cool urban spaces and a chic bar near Union Square
Gorgeous, intimate spaces characterize the Crescent San Francisco hotel, located in a reimagined Victorian building near Union Square. A fresh, clean look is paired with exposed brick, red accents and modern amenities like flat-panel TVs. Look for architectural details, custom curated books and vintage musical instruments throughout the hotel. Personalized service and innovative urban design create an experience of affordable luxury Crescent San Francisco guests aren't likely to forget.
Highlights

  • The Burritt Room bar and lounge
  • Understated urban design incorporates historic architectural details
  • Complimentary Wi-Fi Internet access

Rooms

Cutting-edge design at the Crescent San Francisco hotel combines sleek style with historic architectural details in 80 rooms and suites. European influences draw from the old (glittering chandeliers, exposed brick) as well as the new (bright white furnishings, clean lines). Comfort is the common denominator -- find it in 400 thread count sateen linens, spa toiletries and blackout curtains. Marble bathrooms, free Wi-Fi Internet access and flat-panel TVs with premium channels provide additional comfort and convenience. All rooms are nonsmoking. Suites feature woven throws, bathrobes, makeup mirror and more.

Features

Hang out in the Crescent San Francisco lobby lounge, where a newspaper, book, film and music library invites guests to linger. A complimentary continental breakfast is served each morning, and complimentary Wi-Fi Internet access is available throughout the hotel. Inquire with the concierge to arrange for on-site spa and salon services.

 

The highly respected Burritt Room entices guests with high ceilings, exposed brick and a cool white piano -- and draws an impressive line-up of old-school cocktails and contemporary concoctions.
Dining
The Burritt Room offers a selection of small plates -- but when appetites call for something heartier, there are several fantastic dining options surrounding the Crescent San Francisco. Just steps away, Scala's Bistro offers a menu inspired by the French and Italian countryside and conceived by former contestants on TV's popular Top Chef cooking competition.
Transportation

  • BART stop (0.3 mi/0.6 km)
  • San Francisco International Airport (11.9 mi/19.1 km)

Attractions

  • Union Square (0.1 mi/0.2 km)
  • Moscone Center (0.5 mi/0.8 km)
  • Asian Art Museum of San Francisco (0.8 mi/1.3 km)
  • Fisherman's Wharf (1.4 mi/2.2 km)

Business

  • Business center and 24/7 concierge service
  • 5,900 square feet of function space
  • Complimentary Wi-Fi Internet access

Mystic Hotel by Charlier Palmer Rooms

MYSTIC JUNIOR
185 sq ft. Features a double bed, limited city view and exposed brick accent wall with a large encasement window. These rooms are recessed into the hotel and offer a quiet and peaceful sleeping environment.
MYSTIC ROOM
200 sq ft. Appointed with a queen size bed, Stockton Tunnel or Union Square view with a stylish settee, efficient work surface, adjustable ambient lighting and either a classic bay window or exposed masonry wall.
MYSTIC STUDIO SUITE
300-400 square feet. With a luxuriously outfitted queen or king size bed & City views, the Crescent Suites offer celebrated San Francisco living with expanded lounge space and studio sleeper sofa. Added comforts feature a selection of wines from some of California's best small house producers, a custom bar with specially created cocktails from the City's most talented mixologists and a curated film, music & book library.

Amenities

  • WiFi
General
Concierge
Pet friendly
Activities
Fitness Center
Spa
Dining
Room service
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Hotel Map

37.7898 -122.4074
Area served
San Francisco
Nearby airports
SFO, OAK

Nearby points of interest

  • Union Square: 0.1 mi
  • Kertesz Gallery: 0.1 mi
  • Old St Mary's Cathedral: 0.2 mi
  • Toomey Tourell Gallery: 0.2 mi
  • Don Soker Gallery: 0.3 mi
  • Grace Cathedral: 0.3 mi
  • St Patrick's Church: 0.4 mi
  • Cartoon Art Museum: 0.4 mi
  • Cable Car Museum: 0.4 mi
  • Transamerica Pyramid: 0.4 mi
  • San Francisco Museum of Modern Art: 0.5 mi
  • Chinatown: 0.5 mi
  • Moscone Center: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Octagon House: 0.7 mi
  • Union Square: 0.1 mi
  • Kertesz Gallery: 0.1 mi
  • Old St Mary's Cathedral: 0.2 mi
  • Toomey Tourell Gallery: 0.2 mi
  • Don Soker Gallery: 0.3 mi
  • Grace Cathedral: 0.3 mi
  • St Patrick's Church: 0.4 mi
  • Cartoon Art Museum: 0.4 mi
  • Cable Car Museum: 0.4 mi
  • Transamerica Pyramid: 0.4 mi
  • San Francisco Museum of Modern Art: 0.5 mi
  • Chinatown: 0.5 mi
  • Moscone Center: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Octagon House: 0.7 mi
  • Civic Centre: 0.8 mi
  • Ferry Building: 0.8 mi
  • SoMa: 0.9 mi
  • Coit Tower: 0.9 mi
  • San Francisco City Hall: 1 mi
  • Haas Lilienthal House: 1 mi
  • Cathedral of Saint Mary of the Assumption: 1 mi
  • ATT Park: 1.1 mi
  • San Francisco Symphony: 1.1 mi
  • Lafayette Park: 1.1 mi
  • Port of San Francisco: 1.2 mi
  • Konko Church of San Francisco: 1.2 mi
  • Pioneer's Monument: 1.2 mi
  • Japantown: 1.2 mi
  • Underwater World: 1.3 mi
  • Aquarium of the Bay: 1.3 mi
  • Lombard Street: 1.3 mi
  • Japan Center: 1.3 mi
  • Pier 39: 1.3 mi
  • San Francisco Experience: 1.3 mi
  • Wax Museum Entertainment Complex: 1.3 mi
  • Ripley's Believe It or Not! Museum: 1.3 mi
  • Ghirardelli Square: 1.4 mi
  • Wyland Gallery: 1.4 mi
  • Hyde Street Pier: 1.4 mi
  • Musee Mecanique: 1.4 mi
  • Lands End: 1.8 mi
  • Alcatraz Island: 2 mi
  • Mission Delores: 2 mi
  • Mission Dolores: 2 mi

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (78)

Ratings and reviews for Mystic Hotel by Charlier Palmer

Overall score

3.8 / 5
5.01.0
78 out of 78
Amenities:
3.5
Cleanliness:
4.2
Hotel staff:
4.1
Comfort:
3.9
Location:
4.6
Value:
4

85% would recommend to a friend.

Sort by:
Review of Mystic Hotel by Charlier Palmer

Reviewer score

4
5.01.0
The traveling historian
Business
Oberlin, OH
Aug 6, 2012

Just what I was looking for...

Small, chic, boutique hotel close to everything. Rooms are small but very comfortable. Staff was exceptional. Complimentary breakfast a very nice addition. Lots of European travelers to give it a continental air. Perfect for those wanting to get away from the chains.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Mystic Hotel by Charlier Palmer

Reviewer score

4
5.01.0
AKBear
Business
Anchorage, AK
Jul 2, 2012

Charming hotel, terrific staff, perfect location!

We loved this hotel. Quaint boutique hotel in the heart of SF. The staff was fantastic. Wonderful and friendly. The specialty drinks offered at the bar are yummy! Highly recommend this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Mystic Hotel by Charlier Palmer

Reviewer score

4
5.01.0
bad back
Business
sacramento
Jun 20, 2012

Filled my needs

The staff was friendly hotel was a little cramped the food in the hotel was great but would recommend bringing your own snacks or go to the little store next door . It's a good place to rest your head after a day or night on the town.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

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Review of Mystic Hotel by Charlier Palmer

Reviewer score

1
5.01.0
Frequent travler to SF
Business
Indiana
May 7, 2012

Most Horrible Hotel Experience Ever

They first gave me an uncleaned room. I found some hair in several spots in the bathroom, and used bar soap. I also found the half-full used shampoo in the shower booth. The most disgusting thing was the toilet -- clearly it wasn't cleaned (appeared someone did bad things). It looked like the public toilet you would see in the travel stop. The pillows were covered with dust -- it seems that the room hasn't been used for quite a while. So, I asked them to change the room, and they gave me another room, which was smoking room but clean. Well, the horror story doesn't stop there. The room was on the fourth floor and I think there was trash dumpster very close to it, which woke me up every hour whenever they dumped the bottles. It is an old hotel, which is actually quite cute looking, but the wall is so thin that the bottle sound was loud enough to wake me up -- I am not a light sleeper, btw. I never had such a terrible experience with hotels. It was literally a nightmare.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

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Review of Mystic Hotel by Charlier Palmer

Reviewer score

4
5.01.0
JVSH
Business
SF
Feb 13, 2012

Union Square Visit

Nice hotel. Great bar. Staff was very friendly and accomodating The only knock is the elevator taking forever. Luckily my room was on the 3rd floor so I just walked up.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Mystic Hotel by Charlier Palmer

Reviewer score

4
5.01.0
GreysB
Business
New York, NY, USA
Dec 7, 2011

More than your standard

Aside from the prehistoric elevator and the bare bones amenities (even though they do serve you a free breakfast - very basic but you can eat what you like as much as you want) there was very little wrong with my stay. Just don't expect a pool or a fitness center. The rooms were comfortable (if a bit spartan) and the housekeeping and maintenance staff kept everything clean and in proper order. The front desk staff was also pleasant, and answered a lot of my questions. Overall if you're young and just starting out, like me, or don't need a lot of frills this boutique hotel is a good value for your buck and is just off the popular Union Square area near the Muni bus system and the BART train systems that take you pretty much anywhere.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Mystic Hotel by Charlier Palmer

Reviewer score

3
5.01.0
Ruckus
Business
Canada
Nov 15, 2011

Disappointed in staff

We booked the Crescent Hotel because we were looking for an intimate boutique hotel with some character to spend 5 nights during our wedding trip to San Francisco. We have stayed at several other hotels on Sutter Street and have been very pleased with our stays there so we wanted another hotel in the same area. Upon our arrival, we were disappointed to find the staff at the Crescent extremely unhelpful and rather nonchalant about providing us with any information or guidance. Even with the knowledge that this was a special trip for us, they were still very cold and caused us a bit of frustration. Perhaps we have high expectations of San Francisco Hotels, but considering we payed a bit more money for a suite at the Crescent, we would expect the service to be better. Our friends stayed at the Pickwick for a great rate, and in hindsight we probably should have too. The rooms and decor in the Crescent are nice and the Burritt Room was hopping, but this is not enough for us to stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
1
Comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

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Review of Mystic Hotel by Charlier Palmer

Reviewer score

4
5.01.0
awaskey
Business
Raleigh, NC, USA
Nov 10, 2011

great hotel great staff

you would never expect it from the price or outside but this was a great hotel and very convenient!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Mystic Hotel by Charlier Palmer

Reviewer score

4
5.01.0
first visit to SF
Business
cincinnati, oh
Nov 7, 2011

Great location

Fun old bldg architectural details. We had 1 wall of our room as exposed brick. Very close to Union square and China town. Parking garage across the street! We even walked down to Fisherman's warf.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Short walk from hotel

Parking across the street. Safe location.

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Review of Mystic Hotel by Charlier Palmer

Reviewer score

3
5.01.0
Great Lakes Traveler
Business
Michigan
Oct 27, 2011

Great location and Attentive Staff

Excellent value, comfy bed but room quite small. Although the lobby is fresh and nice, the rest could use some more light and brightness. The location is excellent--near Union Square, Embarcadero, Financial andTheater district. Simple but adequate continental breakfast. Front Desk Staff could not do enough to help me no matter what I needed.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Time-saving tip: Not Applicable

If you don't have a lot of luggage--take the BART train to/from the airport--just need to know the closest stop to the hotel. Fast and inexpensive.

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