Knights Inn San Francisco/On Lombard Street

2 stars
View map of 2505 Lombard Street, San Francisco, CA 94123

Hotel Overview

Ratings and reviews for Knights Inn San Francisco/On Lombard Street

Overall score

2.1 / 5
5.01.0
15 out of 15
Amenities:
2.1
Cleanliness:
2.8
Hotel staff:
2.8
Comfort:
2.7
Location:
3.6
Value:
2.9

60% would recommend to a friend.

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Review of Knights Inn San Francisco/On Lombard Street

Reviewer score

1
5.01.0
trun around
Business
Stocktion
Sep 27, 2009

the good the bad the ugly

What was missing.Lets start with checking in when making the resolvations was told would have parkinig When I arrived there was one parking spot left this was the only good thing when checking in the sign read parking first come.was to have contiental breakfast when I asked was told would be offered coffee and OJ only was not able to even have this because when checking out the door was locked so I had to put room key through a little window when checking the roon I asked for a bottom floor was told woud be offered.when I checked in was given the fourth floor when I book this place because I was offerd frist floor for med reasion.when I asked if I could change the room was told no rooms where avable because no one has checked out I was checking in At 5pm.I was told I would have to take it up with ORBITZ they had my money and he would have charge me more.The room the curtien where hanging off the rod. When I called to let the owner know to come up and look at the room I did not wont to be charged for the damageies was told the person that hung them did not do it right. the chair had the back tourn off the other chaires very stained the air did not work was told at 7pm it would cooldown the fan in the room did not work the clock was brocken the room looked like thay were renovating it the carpet was wet the room smelled.The fire excusures had not been check since2006 2008 have to lookat the picture I took.have not been updated by fire marchell. I feel I should have a refund thiswas not a healthy place to stay.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

Review of Knights Inn San Francisco/On Lombard Street

Reviewer score

4
5.01.0
Anonymous
Friends
USA
Dec 21, 2008

My review of Alpha Inn and Suites

Nice neighrborhood, there was this buffalo place across the street which was good. Nice staff, recommend to any of my friends.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Friends

Review of Knights Inn San Francisco/On Lombard Street

Reviewer score

3
5.01.0
Anonymous
Family
Ord, NE
Jun 9, 2008

It was ok for the money. ...

It was ok for the money. The problem was the musty smell in the room. We went and bought some room deodorizer right away and that seemed to take care of most of it. The beds were very comfortable and the rooms were nice sized. The pool was always locked so we couldn't use it and there wasn't much parking, but you find that all over town. We were always able to find a parking spot close to the hotel.I guess we got what we paid for.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
2
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Family

Dining tip: Short walk from hotel

Major drug store across street. All day breakfast place a couple blocks away along with other eating establishments. Easy access on Lombard Street.

Review of Knights Inn San Francisco/On Lombard Street

Reviewer score

1
5.01.0
Anonymous
Family
Seattle, WA
Feb 19, 2008

never again

Check in was easy. The majority of the staff were very pleasant and accomodating. The room was large and bedding, furniture etc all clean and not worn. There was a fridge and a microwave. That all good. However the floors really squeaked, the halls smelled like damp mould and part of the ceiling in the hall was falling down. Railings felt unsafe. I was prepared for the busy area and I've stayed in enough European B&B's that I dont expect 4 star and can deal with quirkiness.However my girls were rather uncomfortable with the other tenants, mostly male, some leaving the emergency exit propped open so they could sneakout and smoke,men continously working on cars in the parking area so we couldn't open our curtain or go to the window without attracting attention. ALL of that aside,..the clinker was no hot water in the am. When discussing this with the mgr he laughed and said that being on the 3rd floor meant we had to have patience: that it might take some time. I was very polite and asked if there was any way to renegotiate staying at the hotel as this was a very special time for me and my dtrs after some losses in our family (and this was only night one and we had 2 more to go) He became somewhat irritable with me and said there was no negotiating and if I was to choose to leave it had better be before 4 or he would be charging me an extra day...which if you do the math made No Sense at all.... Needless to say I went back to the room, my dtrs finished taking cold showers and we packed up and found another hotel...Live and learn. I had to pay out for this other hotel and forget about any money spent at the ALPHA. No wonder I can only afford to go away for a few days only every few years!!! My advice, spend a bit more and go somewhere else. I would never go to the ALPHA again....

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
2
Comfort:
2
Location:
2
Value:
2
Trip purpose:

Family

Review of Knights Inn San Francisco/On Lombard Street

Reviewer score

1
5.01.0
Anonymous
Business
USA
Feb 10, 2008

The amenities are the ...

The amenities are the cheapest, the soap is so tiny it can disappear in your hand within seconds, and basically it is run with the cheapest possible at overhead. Just let one of your inspectors stay at this hotel sometime, and I think they will immediately understand why this hotel is a one star hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
2
Comfort:
2
Location:
5
Value:
1
Trip purpose:

Business

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