$289 Avg/night
Rate and special offer based on Check-in: Oct 2, 2014 Check-out: Oct 4, 2014

JW Marriott San Francisco Union Square

4 stars
515 Mason Street, 515 Mason Street, San Francisco, CA 94102
Hotel Overview
Reviewer score
4.2
out of 5
37 reviews
Fantastic location

Stayed in the Junior Suite......Very nice. The location is fantastic for great restaurants.... See full review

  • Sully4
  • Jul 21, 2014
Great weekend launch point

The JW was great! Everyone was really helpful. Our room was surprisingly spacious for a city hotel.... See full review

  • Bella Su
  • Feb 23, 2014
The JW Marriott San Francisco Union Square exudes sophistication and elegance from the cultural heart of the City by the Bay. From the moment of arrival, guests to our luxury San Francisco hotel near Union Square will get a sense of the architecturally stunning style, and world-class service that distinguishes us. Retreat to well-appointed guest rooms that offer the comforts of home while spoiling with pillow-top mattresses, Herman Miller Aeron chairs, Bose radios, 42-inch HDTVs and available 24-hour personal butler service. Work out in our state-of-the-art fitness center, or indulge in the culinary creations showcased at Level Three Restaurant and Bar. Our dedicated planners and catering team make business meetings and weddings something to remember in 13,320 square feet of modern space. Our San Francisco luxury hotel near Union Square affords convenience to Moscone Center, Market Street, Financial District and Orpheum Theatre as well as popular restaurants, boutiques and tourist attractions.

Hotel Map

37.7883 -122.4105
Area served
San Francisco
Nearby airports
San Francisco International Airport, (SFO), 14.00, MI, NE; Oakland International Airport, (OAK), 20.00, MI, NW;
Area description
City Center, Location Type: City

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Amenities

  • High-speed internet
  • Non Smoking
General
Air conditioned
Non Smoking
Pet friendly
Elevators
Activities
Fitness center or spa
Fitness Center
Exercise gym
Horseback riding
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee maker in room
Lounge
Room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Express checkout
Concierge desk
Laundry/Valet services
ATM/Cash machine
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Car rental desk
Barber shop
Barber/Beauty shop
FAX
Video checkout
Gift shop
Currency exchange
Drugstore
Florist
Internet
High-speed internet
Parking
Valet parking
Accessibility
Accessible facilities
Room
Television with cable
Radio
Cordless phone
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Mini bar
Free newspaper
Hairdryer in room
Bathroom telephone
Cribs available
In room movies
Sofa bed
Temperature control
Shower
Iron
Ironing board

Nearby points of interest

  • Kertesz Gallery: 0.1 mi
  • Union Square: 0.2 mi
  • Grace Cathedral: 0.3 mi
  • Toomey Tourell Gallery: 0.3 mi
  • Old St Mary's Cathedral: 0.4 mi
  • St Patrick's Church: 0.4 mi
  • Cable Car Museum: 0.4 mi
  • Don Soker Gallery: 0.5 mi
  • Nob Hill: 0.5 mi
  • Cartoon Art Museum: 0.5 mi
  • San Francisco Museum of Modern Art: 0.6 mi
  • Moscone Center: 0.6 mi
  • Chinatown: 0.6 mi
  • Transamerica Pyramid: 0.6 mi
  • Civic Centre: 0.6 mi
  • Kertesz Gallery: 0.1 mi
  • Union Square: 0.2 mi
  • Grace Cathedral: 0.3 mi
  • Toomey Tourell Gallery: 0.3 mi
  • Old St Mary's Cathedral: 0.4 mi
  • St Patrick's Church: 0.4 mi
  • Cable Car Museum: 0.4 mi
  • Don Soker Gallery: 0.5 mi
  • Nob Hill: 0.5 mi
  • Cartoon Art Museum: 0.5 mi
  • San Francisco Museum of Modern Art: 0.6 mi
  • Moscone Center: 0.6 mi
  • Chinatown: 0.6 mi
  • Transamerica Pyramid: 0.6 mi
  • Civic Centre: 0.6 mi
  • 871 Fine Arts: 0.7 mi
  • Octagon House: 0.7 mi
  • SoMa: 0.8 mi
  • San Francisco City Hall: 0.8 mi
  • Cathedral of Saint Mary of the Assumption: 0.8 mi
  • Haas Lilienthal House: 0.9 mi
  • San Francisco Symphony: 0.9 mi
  • Lafayette Park: 1 mi
  • Pioneer's Monument: 1 mi
  • Konko Church of San Francisco: 1 mi
  • Coit Tower: 1 mi
  • Ferry Building: 1 mi
  • Japantown: 1.1 mi
  • Japan Center: 1.1 mi
  • ATT Park: 1.2 mi
  • Lombard Street: 1.2 mi
  • Port of San Francisco: 1.3 mi
  • Ghirardelli Square: 1.4 mi
  • Underwater World: 1.4 mi
  • Aquarium of the Bay: 1.4 mi
  • Wax Museum Entertainment Complex: 1.4 mi
  • Ripley's Believe It or Not! Museum: 1.4 mi
  • San Francisco Experience: 1.4 mi
  • Pier 39: 1.4 mi
  • Hyde Street Pier: 1.5 mi
  • Wyland Gallery: 1.5 mi
  • Musee Mecanique: 1.5 mi
  • Lands End: 1.8 mi
  • Mission Dolores: 1.9 mi
  • Mission Delores: 1.9 mi

Dining

Level III Restaurant
Take dining to the next level at one of the most sophisticated restaurants near Union Square SF. The restaurant at our luxury San Francisco hotel offers sharable dishes and handcrafted cocktails in a casual but sleek environment.
Level III Bar
Unwind with a custom cocktail created by our courteous bartenders while savoring light snacks in the eclectic bar at our restaurant in Union Square SF. Wines from Northern California regions can be enjoyed at the bar flanked by a cozy fireplace.

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (37)

Ratings and reviews for JW Marriott San Francisco Union Square

Overall score

4.2 / 5
5.01.0
37 out of 37
Amenities:
4.2
Room cleanliness:
4.4
Hotel staff:
4.3
Room comfort:
4.5
Location:
4.6
Value:
4

89% would recommend to a friend.

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Review of JW Marriott San Francisco Union Square

Reviewer score

4
5.01.0
LT family
Chicago, IL
Sep 13, 2014

Great location and staff

The staff was amazing. They were very family friendly (provided a crib, fridge and a spot in the hotel that wouldn't disturb our neighbors in the event our child was crying). I will definitely stay at this hotel again. The only reason why I didn't give this hotel a 5 star rating was due to food and internet costs.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
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Review of JW Marriott San Francisco Union Square

Reviewer score

5
5.01.0
Sully4
Fremont, California
Jul 21, 2014

Fantastic location

Stayed in the Junior Suite......Very nice. The location is fantastic for great restaurants. ....clubs....or just walking around Union Square. .....highly recommend

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
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Review of JW Marriott San Francisco Union Square

Reviewer score

5
5.01.0
Bella Su
Boston, MA
Feb 23, 2014

Great weekend launch point

The JW was great! Everyone was really helpful. Our room was surprisingly spacious for a city hotel. Room service was delicious. The whole hotel is beautiful. We will absolutely go back!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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Review of JW Marriott San Francisco Union Square

Reviewer score

4
5.01.0
Depull
Business
Minnesota
Sep 29, 2013

Great place for a meeting

From check-in to check-out, I was pleased with every aspect of my stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of JW Marriott San Francisco Union Square

Reviewer score

5
5.01.0
GPHH
Calabasas, Ca
May 27, 2013

Pergfect

The hotel is in a great location. Everyone at the hotel wanted everyone to have an enjoyable stay. I deffinately would go back there again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

Great location for shopping, dininig.

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Review of JW Marriott San Francisco Union Square

Reviewer score

1
5.01.0
Atticus052
Los Angeles
Feb 19, 2013

Hair in the shower.

So the staff was friendly, the room was nice, cleanliness, not so much. Upon going in the (very small) shower the first morning, my wife noticed hair stuck to the shower wall from the previous occupants. That morning I went down and asked them to send someone up specifically to clean the shower the shower, came back the following evening and the hair was still there. I returned again to the lobby the following morning and again requested they send someone to clean the shower, and returned the following afternoon to find the hair stuck to the wall still there. After a third time and asking to speak to the manager they sent someone up that night and the shower was finally cleaned. The second issue I had was with the billing, in short, the hotel placed a $2300 hold on my bank account for my $837 reservation when they (the hotel) couldn't get a hold of Orb. When I called 5 minutes later, Orb had no issues finding my reservation.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
1
Hotel staff:
1
Room comfort:
4
Location:
5
Value:
2
Dining tip: Short walk from hotel

About 3/4 of a mile from the hotel is Frienze By Night, best Italian food in the city.

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Review of JW Marriott San Francisco Union Square

Reviewer score

4
5.01.0
I'm a doll
Bakersfield, CA
Jan 5, 2013

Nice, close to shopping

People are very helpful, and friendly as well. Nicer than the last time I was there. Valet service was excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Shopping tip: Short walk from hotel

Macy's, Sak's, DSW, Victoria's Secret. Banana Republic, Williams-Sonoma, and many more great stores are just a stone's throw away! Perfect for the shopping weekend!

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Review of JW Marriott San Francisco Union Square

Reviewer score

4
5.01.0
Rita T.
Maryland
Aug 24, 2012

Excellent hotel

I opted for guaranteed comfort over a "quaint" character hotel and this place delivered. Very clean, elegant, comfy room, and we got the top floor with a view - foggy of course!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short walk from hotel

Scala's around the corner on Powell.

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Review of JW Marriott San Francisco Union Square

Reviewer score

5
5.01.0
fun girl
Covington, GA, USA
Sep 30, 2011

Girls getaway

The hotel was in the best location for all of our fun. The staff was very helpful and the rooms were kept very clean. Had problems with internet service but was reinbursed for it at the end.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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Review of JW Marriott San Francisco Union Square

Reviewer score

1
5.01.0
VErtigop
Fort Lauderdale, FL 33308, USA
Sep 21, 2011

I cancel my trip

I did cancel my trip because my girlfriend had a car accident and the hotel did not allow me to reschedule my reservation at another day.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
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