Stayed here before, the location is PRIME... It's a historic hotel so nothing fancy.. The beds are worn down and tough, the pillows aren't anything new.. And the water pressure is like bathing out of a sink.
The room was cleaned decently, parking
was $35 and I just needed something last minute.
I heard that the Hyatt was the same price that night /: decent, but don't expect to be blown away..
Rooms are a bit small, but that's par for the course in San Francisco. Hotel interior is amazing, as is the location. Be aware that blackout shades are behind regular shades, and a bit hard to access. In addition, construction & street noise was
very loud, even on the 4th / 6th floor. A great place to spend a night - I would recommend for a one night stay, but not sure if I would do a longer booking here.
Historic, grand looking hotel with a location that can't be beat right on Market St. at the Civic Center BART stop. Extremely convenient to/from the airport. Courteous staff. The lobby does look as grand as the pictures make it out to be, and the
whole place has an old world charm to it. The rooms LOOK fairly nice in the pictures and were clean enough, but upon any closer inspection and the age and wear and tear begins to show - linens are extremely thin and papery feeling, and the mattress was very creaky and sagged in the middle, as it was probably a 20 year old spring mattress at the end of its life. I would pay to stay here again based on location alone, but a little expensive for what felt like a 2 1/2 star hotel.
While the rooms were a little small they were very professional and fancy looking. The hotel was perfectly situated for what we wanted to do and didn't feel like it was overcrowded. We were pleasantly surprised at the great service, and would
Bed way comfortable; quiet location; good wifi hook-up; ask and you shall received. I didn't know that at first and was really missing my morning in-room coffee when I asked for a coffee service and got one!
Great location; very near Civic Center
Had a nice time visiting my son.
I have stayed here in the past and felt I had a good room and service for the price. This will be my last time there. The service was very slow and the room was dark & small. I booked a superior suite.. We were stuck at the far end of the hotel.