Hotel Union Square

Hotel has a wonderful location and this is why I decided to stay there! The lobby and frontdesk are ok. The personel is very nice and this was a good point for them. I stayed 2 nights: the first one they gave me a room on the 6th floor giving on the courtyard. The room was good, the decoration as on the pictures. But the smell! God! It smelt the old carpet so much! this was awful! The next morning I asked to get another room: they gave me one on the 2nd floor giving on the street: lots of noise! but no smell! But this time the problem was that the heat did not work!!! I asked for them to come and check: nothing was done and they told me they'd bring another heat but they did not... I spend my second night beeing cold in my bed... And the shower in the morning was taken in a chilly atmosphere!:) So, as a conclusion, if you want to spend a good time in SFO, don't go to this hotel. There are many other that can provide you a better experience!

The staff and room were great! At first when we checked in the view and room were not that great. But we called down to reception and they immediatly upgraded us since it was my wife's birthday that day, and we were going for her birthday weekend. They also gave us a complimentry wine bottle for the occasion.

it's nice to be at the center of the city, but because it was on the powell cable car line, the room options for us were: in the back with no view, in the front with a view and noise. we opted for no view. location was great, right off of powell bart, so no rental car required to deal with airport or getting around. the staff was pleasant and it was nice that they had wine and coffee (night and morning, respectively). the pretty small room (think europe, or regular san francisco) had the overpowering smell of cleaning products that we couldn't get rid of, no matter how long the window was open. the wi-fi was weak on the 6th floor. but the design of the hotel was great. very well thought through. mostly what sticks out was the smell of the room. other than that, totally right on.

I paid extra for an "executive suite", lord knows what you would get if you paid only the base price! My three requests for a room with a king size bed and a courtyard view were ignored and my wife and I wound up in a tiny, stuffy room with a noisy air circulator. The TV had horrible reception, the free wi-fi is not free, the queen bed was essentially sitting on the floor, no iron or ironing board, about four hangers, a no-privacy bathroom and it smelled like an old folks home. On the plus side the bathtub was big and cozy, floor to ceiling mirrors, the union square location offered plenty of shopping and dining nearby.

The hotel was PERFECT except,...due to the historic structure and the location (which was PERFECT) there was some noise. Not enough to wake you up in the middle of the night, but a little noisy. Tom the concierge was AMAZING. I can not say enough about his service. OUTSTANDING ! ! !

If your are staying in DOWNTOWN San Fransisco - walking distance to just about everything or just a quick ride on the F BUS - Hotel Union Square is PERFECT. From the location to the staff to the room...it is the perfect priced right small hotel that has it all. Everyone was so DARNED friendly - even the guest - wine time from 5 to 6 every night - NO, there is no bar or resturant - YOU DON'T NEED THAT. Because it's either next door, or across the street, or up the block. My wife & I went to SF for an anniversary trip - didn't want to go crazy on cost - HOTEL UNION SQUARE was absolutely perfect for us. A+

Hotel Union Square is nothing fancy, but the location is great and the accomodations are comfortable. Ask for a back room for more space and quite.

The hotel was good for the price and in a great location. Super close to the BART station as well as a bunch of different MUNI lines, which made getting around the city and to and from the airport super easy. The staff was very friendly and even offered me an upgrade room (for only $20!). There is free WiFi, coffee, tea and even a wine reception at 5:30-6:30. My only complaint was that my room was an interior room and didn't have a window. I walked in and it was super dark, but once I got all the lights on and the fans going, the room was bright and the air circulated well. Good stay overall!

Excellent service, location and very clean. The concierge and all the people in the hotel were very helpful and nice.

This is a very cool older hotel in the most lively area of the city. There can be some noise on the street at night, but that's what you would expect in this area. It is very close to the BART station and on a cable car line. The ambiance is nice and it has very artistic decor. This was better than previous hotels I've stayed in because of the central location and the fact that it doesn't have the typical chain hotel feel.