Hotel Rex, a Joie de Vivre Hotel

Not good. They did NOT give me my wake up call. I didn't arrive until after midnight and I asked for my wake up call and also called after I got to the room just to make sure....no call the next morning. I was very upset!

Friendly staff, but horribly dirty hotel, with small rooms uncomfortable beds and a bad view through a filthy window. Not a "boutique" hotel just small, old and run down. We didnt even stay the night once we saw the room and the bed. Got a room elsewhere and never looked back, I would not recommend this to anyone with a nose or eyes.

Very ragged decor with window airconditioner units. spots on the bedding, no duvet just two sheets, shower was just a trickle with plastic shower/tub combination and plastic countertops with stains. Towells were like brillo pads and small. NO LUXURY at all.

The Rex is a somewhat charming older theme hotel in a great San Francisco location. We did not know it at the time but we were completely ripped off by this hotel. We were charged $559/night for a deluxe queen room with an air shaft view that normally rents for $169. It was hrdly deluxe -- so small you could barely unpack or turn around. For $169 it's OK if you like somewhat tired hotels, but not at that kind of premium. We do not patronize any establishment that engages in price gouging so will not be going back at any price.

Bedroom was small and and seemingly underfloor heating in bathroom made it far too hot -- in June. Air conditioning, which may have compensated, was too nosy to use. But the prodigal waste of energy annoyed me -- an inconvenient truth.

Hotel Rex is located just off Union Square, a great location for visiting SF. The staff is friendly and helpful and the evening wine reception is great. Rooms are large enough and clean but overall the hotel has a "worn" feel to it. To sum it up, good value and very serviceable hotel.

The room was very small, but it was clean and perfectly fine for my purposes. The BIG problem was that my room (#215) was on the second floor and faced a street or an alley. The windows apparently had no sound proofing ability as the noise from the street could be heard clearly all night long, which included periodic, very noisy dumpster pick-ups between 2:30 and 5:30 am. One of the worst night's sleep I have had when I was actually in a bed.

Helpful staff and great location. Rooms are older but clean. Lobby bar has some nice character.

The hotel was not to our taste, too "quaint", the lounge area, was dark and when busy there was not enough seating, one night we had to sit across from reception. The was hardly any staff, we only saw one receptionist on duty, there was no doorman, the one lift was so small and only just took us two and three cases.The restuarant was closed completely and for the forseeable future, so breakfast was set up in the lounge area. Our room was small and the Air conditioning was so noisy we had to switch it off, we were moved to another room and it wasnt much better plus we had the noise from the air con units on the roof below our window. I appreciate it was a themed hotel, but give us a bright modern one. On the plus side the staff we came into contact with were helpful and pleasant. The free glass of wine served by [...] the charming barman was a treat, but only if you could get a soft chair to sit in and not a wooden dining chair. Believe me you need comfort when you have been out all day in San Francisco.

excellent location, gorgeous pug - but small room with a tiny window and view of the backyard. Felt cheapish and a bit sad - maybe just for me.