$185 Avg/night
Rate and special offer based on Check-in: May 8, 2015 Check-out: May 9, 2015

Hotel Nikko San Francisco

4 stars
View map of 222 Mason Street, San Francisco, CA 94102

Hotel Overview

Ratings and reviews for Hotel Nikko San Francisco

Overall score

4.1 / 5
5.01.0
345 out of 345
Amenities:
4
Cleanliness:
4.5
Hotel staff:
4.4
Comfort:
4.3
Location:
4.5
Value:
3.9

91% would recommend to a friend.

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Review of Hotel Nikko San Francisco

Reviewer score

4
5.01.0
Anonymous
Business
Melbourne, Australia
Aug 19, 2009

Nikko Review

The room had a very sharp design to it I would like to have one at home

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Hotel Nikko San Francisco

Reviewer score

4
5.01.0
Anonymous
Business
Iowa
Jun 1, 2010

Nikko

excellent wait staff and maids

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Hotel Nikko San Francisco

Reviewer score

4
5.01.0
Anonymous
Business
USA
Jul 15, 2007

My review of Hotel Nikko San Francisco

The location was good and close to Union Square. The staff was not very friendly and did not make us feel welcome. The Hotel food and bar not open very late even on a weekend. The bed was great and we did like the room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
2
Hotel staff:
2
Comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Entertainment tip: Short walk from hotel

The comedy show down the street.

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Review of Hotel Nikko San Francisco

Reviewer score

4
5.01.0
Anonymous
Business
USA
Mar 3, 2008

Nice room

I liked the location. The rooms were very clean and i enjoyed that this hotel was in the middle of the city. This helped with my sight-seeing needs.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Alcatraz

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Review of Hotel Nikko San Francisco

Reviewer score

4
5.01.0
Anonymous
Business
Denver, CO
Jun 6, 2011

Hotel Nikko--modern and convenient

Stayed at Hotel Nikko for a large international conference. Though the room was small, it was very modern and contempoary in design. Bed was extremely comfortable and bathroom was spacious. The workout facility was nice, though there is a ten dollar charge for its use.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Hotel Nikko San Francisco

Reviewer score

4
5.01.0
Anonymous
Business
New York
Jul 1, 2008

great location

right in the heart of downtown. staff is friendly and room is nice. wasn't impressed with room service- you can't get most of the sushi menu for room service. parking is too expensive, but its normal for downtown. you can park across the street for about $9 less, but really, its not worth it by the time you get there and get your car, its been at least 15-20 min. pool is much smaller than pics make it out to be. overall a nice hotel and nice staff

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of Hotel Nikko San Francisco

Reviewer score

4
5.01.0
Anonymous
Business
Colorado
Jun 14, 2009

Bait and switch

I liked the hotel but on check-in was given a "shabby" room with peeling furniture and not clean carpet. I asked for a better room (like the pictures of the deluxe king I booked) and was given one. This happened on one other occassion when I booked through Orbitz at the Hotel Nikko

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Purchase MUNI multi-day pass for cable cars, buses, street cars, and subway. The BART train goes from airport to Powell Street station which is an easy walk to the Hotel.

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Review of Hotel Nikko San Francisco

Reviewer score

4
5.01.0
Anonymous
Business
Tulsa, OK
Apr 30, 2007

Friendly staff

The Nikko is a large hotel. There was a long wait to check in but when I did reach the desk, the staff person was very polite and offered me an upgrade. The room was small but had lovely appointments, modern and comfortable. The bed linens were top quality. One draw back was that there was a $10 daily charge to use the health center.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

Hotel is close to great shopping in Union Square

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Review of Hotel Nikko San Francisco

Reviewer score

4
5.01.0
WMG
Business
San Ramon, CA
Jun 14, 2009

Weekend Retreat

The location of this hotel is great, two blocks from Union Square and two blocks from San Francisco Shopping Center. This means there are tons of shopping & dining options within a 5 minute walk. It is on the "tenderloin" side of union square, so you need to make sure you walk in the right direction when leaving the hotel. It is also very close to many public transportation options, including the cable car line, BART, muni and the streetcars. You can get anywhere you need to go in the city without needing to rent a car. The room was very clean and comfortable. It was a little on the small side, but all hotel rooms in San Francisco are similar. This was a great hotel for a weekend getaway. It was a great price and provided similar accommodations to many of the more expensive 4-star boutique hotels in the area.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

This hotel is only 2 blocks from the BART station, so transfers to/from either SFO or OAK airport are really easy and inexpensive (about $7 vs. $40-$80 for a cab).

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Review of Hotel Nikko San Francisco

Reviewer score

4
5.01.0
Anonymous
Business
USA
Sep 1, 2008

Great Location but not maintained

We stayed at the Nikko a 2nd time and one can't beat the location. ONe block from Union Square. But the rooms were not as well maintained as before. There were soil marks (a lot) on th ecarpet. The sheers were torn and in general looked really shabby.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
1
Hotel staff:
3
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

Union square is a block away. Macys Nordstrom all close by.

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