$99 Avg/night
Rate based on Check-in: Nov 28, 2014 Check-out: Nov 30, 2014

Hotel Metropolis

2 stars
25 Mason St., San Francisco, CA 94102
Hotel Overview
Reviewer score
3.4
out of 5
70 reviews
Great renovated hotel in downtown San Francisco

The hotel is right at the corner of Mason and Turk St. The big sign is only visible if you are... See full review

  • JaydeeHanson
  • Jan 18, 2014
Great Renovated Hotel in the heart of San Francisco

This is a lovingly renovated old hotel in SF. The staff are all great. Farmer Brown's restaurant on... See full review

  • JaydeeHanson
  • Nov 21, 2014
San Francisco's most vivid boutique hotel rises from a 1930's landmark building. Featuring complimentary wireless internet access, the lobby and guest rooms have been designed to reflect the forces of nature: Earth, Wind, Fire, and Water. Each guest room includes a flat-screen TV, work desk, two-line phones with data ports, hairdryer, iron and ironing board. The lobby has been restored to reflect Zen and Earth's natural forces accented with a visual kaleidoscope of San Francisco images. A calm oasis in a wild urban environment.

Hotel Metropolis features a 24hour business center, library, Zen Relaxation Room, and award winning Farmer Brown Restaurant famous for comforting soul food.

Hotel Metropolis is a pet friendly hotel. Dogs only, one per room, maximum 40lbs, $25 non-refundable pet cleaning fee charged at check-in. Additional charges may apply as a result of excessive damages.

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Hotel Metropolis Rooms

Standard Two Doubles
Standard Two Doubles has, complimentary Wireless Internet Access, 2-line phones with dataports and voice mail, remote 32" flat screen TV's, control television with Nintendo plus pay-per-view movies, hairdryers, irons and boards and desks.
Standard Queen
Standard Queen has, complimentary Wireless Internet Access, 2-line phones with dataports and voice mail, remote 32" flat screen TV's, control television with Nintendo plus pay-per-view movies, hairdryers, irons and boards and desks.

Amenities

  • WiFi
  • Airport shuttle
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Fitness Center
Dining
Bar/Lounge
Restaurant
Services
Business center
Conference facilities
Internet
WiFi
Transportation
Airport shuttle
Parking
Parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Union Square: 0.3 mi
  • Kertesz Gallery: 0.3 mi
  • St Patrick's Church: 0.3 mi
  • Toomey Tourell Gallery: 0.4 mi
  • Moscone Center: 0.4 mi
  • SoMa: 0.5 mi
  • San Francisco Museum of Modern Art: 0.5 mi
  • Cartoon Art Museum: 0.5 mi
  • 871 Fine Arts: 0.6 mi
  • Don Soker Gallery: 0.6 mi
  • Civic Centre: 0.6 mi
  • Grace Cathedral: 0.6 mi
  • Old St Mary's Cathedral: 0.6 mi
  • San Francisco City Hall: 0.6 mi
  • Cable Car Museum: 0.8 mi
  • Union Square: 0.3 mi
  • Kertesz Gallery: 0.3 mi
  • St Patrick's Church: 0.3 mi
  • Toomey Tourell Gallery: 0.4 mi
  • Moscone Center: 0.4 mi
  • SoMa: 0.5 mi
  • San Francisco Museum of Modern Art: 0.5 mi
  • Cartoon Art Museum: 0.5 mi
  • 871 Fine Arts: 0.6 mi
  • Don Soker Gallery: 0.6 mi
  • Civic Centre: 0.6 mi
  • Grace Cathedral: 0.6 mi
  • Old St Mary's Cathedral: 0.6 mi
  • San Francisco City Hall: 0.6 mi
  • Cable Car Museum: 0.8 mi
  • San Francisco Symphony: 0.8 mi
  • Transamerica Pyramid: 0.9 mi
  • Cathedral of Saint Mary of the Assumption: 0.9 mi
  • Pioneer's Monument: 0.9 mi
  • Chinatown: 0.9 mi
  • ATT Park: 1.1 mi
  • Octagon House: 1.1 mi
  • Haas Lilienthal House: 1.1 mi
  • Konko Church of San Francisco: 1.1 mi
  • Japantown: 1.1 mi
  • Lafayette Park: 1.1 mi
  • Japan Center: 1.2 mi
  • Ferry Building: 1.2 mi
  • Coit Tower: 1.3 mi
  • Lombard Street: 1.5 mi
  • Port of San Francisco: 1.6 mi
  • Mission Delores: 1.6 mi
  • Mission Cliffs Rock Climbing Center: 1.6 mi
  • Mission Dolores: 1.7 mi
  • Ghirardelli Square: 1.7 mi
  • Underwater World: 1.7 mi
  • Aquarium of the Bay: 1.7 mi
  • Wax Museum Entertainment Complex: 1.7 mi
  • Pier 39: 1.7 mi
  • San Francisco Experience: 1.7 mi
  • Ripley's Believe It or Not! Museum: 1.7 mi
  • Hyde Street Pier: 1.8 mi
  • Wyland Gallery: 1.8 mi
  • Musee Mecanique: 1.8 mi
  • Walter Adams Gallery: 2.1 mi

Dining

Dottie's True Blue Cafe
Serving breakfast and lunch only, located three blocks west on Jones Street.
Farmer Brown
A sophisticated soul food restaurant, is on the lobby level. Open for dinner only(Monday-Saturday) and weekend brunch.
Lori's Diner
Serving American cuisine,open for breakfast, lunch, and dinner, located 2 blocks north
Foley's Irish House
Serving Irish/ Continental cuisine,open for lunch and dinner,located 2 blocks east

Hotel Policies

Check-in:
1400
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (70)

Ratings and reviews for Hotel Metropolis

Overall score

3.4 / 5
5.01.0
70 out of 70
Amenities:
3.1
Room cleanliness:
3.9
Hotel staff:
4.1
Room comfort:
3.6
Location:
3.2
Value:
3.8

81% would recommend to a friend.

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Review of Hotel Metropolis

Reviewer score

3
5.01.0
J the visitor
Business
Austin, Texas
Jul 5, 2012

Decent for the price

The rooms were small and the neighborhood wasn't the greatest, but for the price some compromise is to be expected. The hotel itself was clean and the staff was friendly though.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
2
Value:
4
Trip purpose:

Business

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Review of Hotel Metropolis

Reviewer score

4
5.01.0
Wendy Darling
Business
Oakland, CA
Jun 11, 2012

Cute, convenient weekend stay

It was an easy trip to take BART from SFO to the hotel and back. There were a number of great restaurants and attractions nearby. Staff were polite and the stay was inexpensive and comfortable. Would definitely go back!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Hotel Metropolis

Reviewer score

4
5.01.0
gradatLR
Business
Little Rock, AR, USA
Apr 15, 2012

clean

very clean rooms. services are ok. free internet and printing. free tea and coffee in the morning. remote control did not work properly. it was cold in the nights. hotel does not have enough big sign in the front, hard to see. many homeless people around. Location is ok but If you go further to the east, it may not be safe in the nights.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

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Review of Hotel Metropolis

Reviewer score

3
5.01.0
woodedisle
Business
Chicago
Apr 8, 2012

Good location in central San Francisco

Staff was attentive, location was perfect, and amenities were ok.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Hotel Metropolis

Reviewer score

2
5.01.0
GMan52
Business
Philly
Feb 24, 2012

Three Night Stay

The hotel itself, other than the lame fitness room, is fine but the neighborhood stinks. You need to walk about two blocks north on Mason Street past aggressive, nasty panhandlers to get to where you feel safe.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
1
Value:
4
Trip purpose:

Business

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Review of Hotel Metropolis

Reviewer score

3
5.01.0
Samarpan
Business
Laredo, Texas
Feb 13, 2012

Nice and Clean but...

The Metropolis is quite nice and clean, the staff was amiable and helpful. We found the beds a bit too soft though, but the bad thing undoubtedly is the location. It is filled with homeless people. It's funny because just two blocks further, there were almost none (which in SFO is quite an achievement, being the city one of the most troubled by this problem). If I was walking with my husband I felt quite secure, but when I had to walk by myself to get to the hotel, I felt really unsecure.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
1
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Great restaurants inside the Wesfield Mall.

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Review of Hotel Metropolis

Reviewer score

2
5.01.0
cmcc
Business
Jackson, MS, USA
Jan 18, 2012

Bring a bat.

The hotel was nice, staff was helpful. HOWEVER: when you step out the door get ready. panhandlers, crack heads and thugs are everywhere for a block in any direction. You will be bothered no matter what time of day. They could fix this by putting security on the sidewalk rather than sitting in the lobby. I never got knifed, but I did see a few homeless guys fight.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
1
Value:
3
Trip purpose:

Business

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Review of Hotel Metropolis

Reviewer score

4
5.01.0
Piu Lung
Business
Rhode Island, USA
Dec 27, 2011

Its gd hotel

the wifi signal is weak in the room , but strong in the lobby area.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: Short walk from hotel

quite near to the union center

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Review of Hotel Metropolis

Reviewer score

3
5.01.0
travelinmiles
Business
Houston, TX
Dec 2, 2011

Nice Stay

Great location, clean room, friendly staff, great restaurant on the ground floor!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

You have to try Farmer Brown's, great menu, good drinks, great service, great food!

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Review of Hotel Metropolis

Reviewer score

2
5.01.0
Trying to be fair
Business
Seattle, WA, USA
Nov 12, 2011

Good luck!

They didn't have my reservation in the system. Thankfully they had one room available. Later that night, I had to get to a meeting and was a little sketched out by the group of weird guys hanging out around the block. I asked the front desk if they could call me a cab. He told me that I would never get one and told me to take the BART. Granted, the BART station is close and convenient, but as a female traveling alone in a new city, sometimes you just wanna take a cab. It seemed like he just dismissed me. I ended up in Oakland (my meeting was NOT in Oakland). The "breakfast" consisted of two unripened oranges and some ok coffee (no milk). Maybe you have to show up right at 7am to get the ripe ones. The business center has a fake copy of Windows. The "gym" is one treadmill (broken) and one stairstepper. But, it is the only place you can watch cable. The rooms have no air-conditioning or heating. There is a $5 "convenience fee" for using a credit card to get something from the vending machine, so bring cash. I'm not even going to chance using their "airport shuttle" to get me to my flight. Ok, there ARE some nice things about the hotel. It certainly is "boutique-y" and very cute. There is a bumping bar/restaurant in the basement, although the wait is usually really long. And it's generally pretty clean. The beds are VERY comfortable, and they provide nice toiletries. I would recommend you KNOW what you're getting into, because it is reasonably priced for a hotel downtown, and it's OK if you don't expect too much. Bottom line, the amenities/services do not match the rather beautiful decor of the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
2
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

City Cafe around the corner near the Powell Street Station has good, decently priced food, strong drinks, good drink specials, and a friendly staff!

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