Hotel Carlton, a Joie de Vivre Hotel

The staff was super nice and catered to our every needs. The location is central to most tourist attractions but the variety of restaurants within walking distance is lacking. However, just next door is a great hang out/bar called Fly which we visited twice on our two night stay. My husband and I would stay here again.

The location was great to hit Union square, restaurants, Castro, and good clubs. The hotel has 160+ rooms and only had 1 room to accommodate a person with a disability. Which, I requested for, but did not get. It's quite noisy in the night. I recommend the hotel to put sound dream machines in each room to drown out the noise.

I recently attended a bar association meeting in San Francisco and decided to stay at the Hotel Carlton because I had stayed there, by chance, on my last visit to SF, almost 19 years ago. I would describe the Carlton as a tourist hotel, and many of the guests seemed to be young couples and/or folks traveling from Europe. The Carlton lacks certain business amenities characteristic of luxury hotels; but it is in a central location, and I found it perfectly serviceable for my purposes. The luxury hotel hosting the bar association events I attended was only eight blocks away. That translated to just a 12-minute walk, even with San Francisco's famous hilly streets. My room was fine, and the staff was friendly -- and, surprisingly to me, even greeted me by my name when I went to the front desk the day after I checked in. Additionally -- although I did not have a chance to experience it for myself because I was at business meetings in the late afternoon and early evening -- the staff told me that guests were entitled to a free glass of wine every day during happy hour. I stayed for three nights, and the money I saved over a more expensive hotel considerably reduced the cost of my visit. I felt it was a real gem for casual visitors to San Francisco, and I would stay again in the future.

The only fault was no air conditioning which was fine as the weather was mild but I wonder what t would be like in hot weather

The location of Hotel Carlton is in Nobb Hills. I personally was not sure where that was but of course everything is just so close by. Taxi rides to fisherman's Warf, China Town or Union Square was about less than $10. If you are traveling alone or as a couple and just plan to stay around the city. I recommend that you take their public transportation because parking is expensive is SF. The first moment i walked into Hotel Carlton, I noticed their great decor with lots of couches and seating available for their guests. The front desk concierge were great and very friendly. As far as the hotel room goes. I consider it as a good size. Not to big and not too small. The only down size to this place is that they only have ceiling fans, there's no AC which kind of sucked. But overall the stay was comfortable and I would commend this hotel. Enjoy your stay in SF =)

Staff were great, room was very clean and loved the eco-conscious atmosphere- highly recommended!

The front desk was the most helpful I have ever seen. The gentleman answered all of our questions and provided a lot of great insight into the city (it was our first time there). The room was clean and the bed comfortable. It was a great value with an outstanding location. I highly recommend that you stay here.

Nice room, clean and cozy. No hair dryer is fine to me but may cause your eye.

Hotel Carlton was the perfect location for our 24 hour stay in San Fran. We walked from the Hotel to the Civic Center for the Giants World Series Champ Parade, walked to the Orpheum Theater for West Side Story, and walked to the Regency Ballroom for a piano concert. Room on the top floor had a pretty city view, and also some street noise. Comfy beds and bath towels. Cozy lobby with fireplace going. We parked our car in a garage a couple blocks up Sutter for $21. We never needed the car since our destinations were so close to the hotel. A great bistro is located right next door (Fly) and prices were reasonable. I would definitely stay again. Friendly staff and guests!

The hotel was older, but clean and comfortable. It has a middle eastern flare. The employees were all very friendly and helpful! We spent our first night on the 2nd floor facing the street side and it was very noisy. We requested to move the 2nd night and they accommodated us without any problem. We spent our 2nd night on the 4th floor facing the back and it was much quieter.