$189 Avg/night
Rate and special offer based on Check-in: Sep 21, 2014 Check-out: Sep 22, 2014

Hotel Carlton, a Joie de Vivre Hotel

3 stars
1075 Sutter Street, San Francisco, CA 94109
Hotel Overview
Reviewer score
3.7
out of 5
218 reviews
Very cool hotel

Me and my fiancée came to San Fran to celebrate my birthday and this hotel was a perfect hotel. See full review

  • Jakoa Dudley
  • Apr 14, 2014
good hotel

The location is good.The staff there are all friendly.A wonderful experience See full review

  • xiaolei chen
  • Feb 13, 2014
Green boutique Nob Hill hotel blends history and eco-consciousness

Green is the reality at the Hotel Carlton, a Joie de Vivre property. The Nob Hill hotel is certified by the city of San Francisco as a green business, is one of the few hotels in town to have solar panels, and was the first hotel in the U.S. to receive the LEED EB O&M distinction. The structure itself is historic, and dates back to the early 1900s. Inside, the vibe is international, as walls are adorned with art photos from the American Himalayan Foundation.

Highlights
  • Located mere blocks from City Hall and the Federal Building
  • Complimentary nightly wine hour (30 minutes at 5:30 - 6:00 p.m.)
  • On-site restaurant Saha offers Arabic fusion cuisine
Rooms

The majority of the Carlton's rooms offer guests expansive, unobstructed city views (a rarity in this district of San Francisco) because the hotel isn't flanked by adjoining buildings. Each of the 160 rooms (and the lone suite) includes an in-room laptop safe, a ceiling fan, and a CD player that is MP3 compatible. Decor in these rooms is soft; soothing tones of light blue and cream are punctuated by touches of glowing colors, such as saffron, Oriental red and a cheerful persimmon. Complimentary Wi-Fi is available. Pets are welcome (fees apply).

Features

Without question, the Hotel Carlton's attention to conservation is a major accomplishment. Nearly one quarter of the hotel's energy is generated by the rooftop solar panel installation.


All guests are invited to a complimentary wine hour every night (30 minutes at 5:30 - 6:00 p.m.). Hotel Carlton also offers adjoining rooms, ideal for families.


Saha offer an eclectic blend of Yemenese and Californian cuisines. The restaurant also features an old-world Chinese "scholar's table" that seats eight, bringing friends and strangers together to share the adventures of the day. The restaurant is only open for breakfast and dinner.

Transportation
  • San Francisco International Airport (18 miles)
  • Oakland International Airport (15 miles)
  • Cable car stops (3 blocks)
  • BART (5 blocks)
  • MUNI bus (1 block)
Attractions
  • City Hall
  • Federal Building
  • San Francisco Opera House
  • Theater District
  • Union Square
  • AT&T Park
  • Fisherman's Wharf
Business
  • Summit Room is ideal for meetings and depositions
  • Use one of three public Internet-enabled workstations in the lobby (fees apply)
Policies and fees

  • Saha at Hotel Carlton will be resuming its original hours
  • Breakfast: Monday - Friday: 7:30 - 10:30 AM, Saturday: 9:00 AM - 12:00 PM, Sunday: 9:00 AM - 2:00 PM
  • Dinner: Tuesday-Saturday 6:00 PM - 10:30 PM
  • Effective November 1st, Valet Parking (fees apply) is available from 6 AM to midnight. 
  • Please note that you will need a valid credit card and photo ID to check in to the hotel
  • Parking fees: $35/night plus 14% tax (Total is $40). Oversized vehicles are $41/night plus 14% tax (Total is $47)

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

37.7878 -122.4179
Area served
San Francisco, CA
Nearby airports
San Francisco International Airport and Oakland International Airport. San Jose is located about 50 miles south of San Francisco and is any easy drive of about 1 hour.
Area description
Conveniently located close to Union Square, the Financial District, Civic Center, state and federal govenment buildings, Davies Symphony Hall, War Memorial Opera House, Orpheum Theater and Chinatown. Cable Cars and city bus lines are located just minutes from the front door.

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Reviewer score 3.5 out of 5
Reviewer score 3.6 out of 5
Reviewer score 3.5 out of 5

Hotel Carlton, a Joie de Vivre Hotel Rooms

Superior Full Full
Features two full beds, easy chair with accent table, marble topped writing desk, color cable TV with remote, telephone with data port, coffeemaker, full-length mirror, iron and ironing board, ceiling fan and in-room safe.

Amenities

  • WiFi
General
Concierge
Pet friendly
Dining
Restaurant
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Civic Centre: 0.4 mi
  • Nob Hill: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • Cathedral of Saint Mary of the Assumption: 0.5 mi
  • Kertesz Gallery: 0.5 mi
  • Haas Lilienthal House: 0.5 mi
  • Union Square: 0.6 mi
  • Cable Car Museum: 0.6 mi
  • Lafayette Park: 0.6 mi
  • San Francisco City Hall: 0.6 mi
  • Konko Church of San Francisco: 0.6 mi
  • Japantown: 0.6 mi
  • San Francisco Symphony: 0.7 mi
  • Japan Center: 0.7 mi
  • Pioneer's Monument: 0.7 mi
  • Civic Centre: 0.4 mi
  • Nob Hill: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • Cathedral of Saint Mary of the Assumption: 0.5 mi
  • Kertesz Gallery: 0.5 mi
  • Haas Lilienthal House: 0.5 mi
  • Union Square: 0.6 mi
  • Cable Car Museum: 0.6 mi
  • Lafayette Park: 0.6 mi
  • San Francisco City Hall: 0.6 mi
  • Konko Church of San Francisco: 0.6 mi
  • Japantown: 0.6 mi
  • San Francisco Symphony: 0.7 mi
  • Japan Center: 0.7 mi
  • Pioneer's Monument: 0.7 mi
  • Octagon House: 0.7 mi
  • Old St Mary's Cathedral: 0.7 mi
  • Toomey Tourell Gallery: 0.7 mi
  • St Patrick's Church: 0.8 mi
  • SoMa: 0.8 mi
  • Chinatown: 0.9 mi
  • Don Soker Gallery: 0.9 mi
  • Cartoon Art Museum: 0.9 mi
  • San Francisco Museum of Modern Art: 0.9 mi
  • Moscone Center: 0.9 mi
  • Transamerica Pyramid: 1 mi
  • Lombard Street: 1 mi
  • 871 Fine Arts: 1 mi
  • Coit Tower: 1.2 mi
  • Ghirardelli Square: 1.3 mi
  • Hyde Street Pier: 1.4 mi
  • Wax Museum Entertainment Complex: 1.4 mi
  • Ripley's Believe It or Not! Museum: 1.4 mi
  • Ferry Building: 1.4 mi
  • San Francisco Experience: 1.5 mi
  • Aquarium of the Bay: 1.5 mi
  • Musee Mecanique: 1.5 mi
  • Underwater World: 1.5 mi
  • Port of San Francisco: 1.5 mi
  • Pier 39: 1.5 mi
  • Wyland Gallery: 1.6 mi
  • ATT Park: 1.6 mi
  • Walter Adams Gallery: 1.6 mi
  • Mission Dolores: 1.7 mi
  • Mission Delores: 1.8 mi

Meeting facilities

Meeting Info
The Carlton's Summit Room is ideal for small meetings and depositions. Please contact the Sales Department for details.

Dining

Saha
Saha Restaurant, a 50-seat restaurant serving Arabic-fusion cuisine, offers affordable breakfast and dinner menus. The restaurant's ebony wood planked floor, bright red lacquer seats and red leather upholstery along with an old-world Chinese "scholar's table that can seat eight (8), brings friends and families together to share the adventures of the day.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (218)

Ratings and reviews for Hotel Carlton, a Joie de Vivre Hotel

Overall score

3.7 / 5
5.01.0
218 out of 218
Amenities:
3.3
Room cleanliness:
4.2
Hotel staff:
4.5
Room comfort:
3.8
Location:
3.8
Value:
3.9

85% would recommend to a friend.

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Review of Hotel Carlton, a Joie de Vivre Hotel

Reviewer score

5
5.01.0
Traveliiiing
San Francisco , CA
Dec 10, 2012

Greatest Staff Ever!!!

You could not ask for a nicer, kinder, professional, and helpful staff. They hotel itself is nice, comfortable bed, good shower head, solid HD tv w HD, ect.... Room living space size is pretty solid for SF... About 1 1/2 times size of a cruise ship cabin. Close to lots of bars, restaurants. 5-10 min walk to china town, BART, and others... Above all else a room is just a room but a staff's service can make a big impact on a trip... This staff was AMAZING..... Enjoy the 30 minute free happy hour... Tell the keyboard player to keep rocking them glasses......

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
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Review of Hotel Carlton, a Joie de Vivre Hotel

Reviewer score

3
5.01.0
BGABSS
Kentucky
Sep 5, 2012

HOT FUN!!!!

Very nice neighborhood (SAFE) and very kind staff!We always return!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
5
Shopping tip: Short walk from hotel

shops and restaurants at Union Square

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Review of Hotel Carlton, a Joie de Vivre Hotel

Reviewer score

5
5.01.0
Berting
North Hollywood, Los Angeles
Aug 11, 2012

Very good couple's family getaway

On the day we arrived we were received very well by asian american staff. The following day we were oriented excellently by largely filipino american staff on places we wanted to go to around san francisco downtown like golden gate bridge, chinatown, union square, fisherman's wharf and ferry boats. The shuttle white caucasian conscientious bus driver comfortably brought us to the domestic/international airport very safely.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

It was the best location for a hotel to check in at a very reasonably good price.

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Review of Hotel Carlton, a Joie de Vivre Hotel

Reviewer score

5
5.01.0
PDX CPA
Portland, OR
Jul 9, 2012

Great place to stay!

We spent the 4th of July holiday at the Hotel Carlton and couldn't have been happier. The staff was amazing, the room was clean and comfortable, and the location was perfect. On top of that, the complimentary nightly wine was a wonderful touch. We would gladly stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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Review of Hotel Carlton, a Joie de Vivre Hotel

Reviewer score

4
5.01.0
Heat Wave escape artist
Springfield, Illinois
Jul 9, 2012

Great Customer Service

We loved this hotel and the staff. Very friendly and accomodating. Vehicle valet service was great - our car was retrieved promptly and waiting at the front door whenever we called. Hotel is a small boutique facility that is old but charming and authentic San Francisco experience. We enjoyed the afternoon wine receptions and meals in the Saha restaurant. Location was ideal for our needs. Everything was within walking distance and neighborhood was very quiet.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Time-saving tip: In Hotel

Use the vehicular valet service, it saved us time and hassles and was comparably priced to parking ourselves in a nearby garage.

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Review of Hotel Carlton, a Joie de Vivre Hotel

Reviewer score

2
5.01.0
Spinny
Fresno, CA
Jul 6, 2012

Hotel Carlton definitely needs that special something.

The hotel's location was great...and that was the only great thing about it. The staff was pleasant when I checked in, but gave me incorrect information on two subjects (internet access and happy hour). The concierge was on the rude side and did not have a nice way with people. The room was small and somewhat dingy, even though the decor of the place was unique. The bathroom floor was constantly dirty and there was something stuck to the wall by the bed that looked very unpleasant--basically like someone's nose discharge. They charged $34 a day for parking. Overall, I was very unimpressed for what I paid.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
1
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Review of Hotel Carlton, a Joie de Vivre Hotel

Reviewer score

2
5.01.0
Chuck50
Salinas, California
Jul 2, 2012

Summer Vacation

The location in San Francisco is not good; several blocks from Union Square and closer to the Tenderloin district (filthy sidewalks, hookers, and homeless asking for money). There is a major construction project going on right behind the Hotel Carlton - not disclosed when reservations were made - so extremely noisy beginning around 7:00 p.m. including Saturday. Broken/cracked plastic ice buckets located at the ice machine and not cleaned during the week we were there. Dust along molding at top of the walls approx. 1/2 inch thick! Staff were courteous.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
4
Room comfort:
3
Location:
1
Value:
2
Dining tip: Long walk from hotel

The Daily Grill restaurant is very nice and not terribly expensive.

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Review of Hotel Carlton, a Joie de Vivre Hotel

Reviewer score

4
5.01.0
Rob from St. Pete
Saint Petersburg, FL
May 13, 2012

Great stay!

The staff was friendly, courteous and efficient. Very accommodating. The room was clean and comfortable. I really enjoyed my stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
4
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Review of Hotel Carlton, a Joie de Vivre Hotel

Reviewer score

4
5.01.0
Peter Hope
Business
Eugene, OR
May 5, 2012

Good stay

Clean and well located, this hotel has a nice crowd, fireplace and wine hour.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Hotel Carlton, a Joie de Vivre Hotel

Reviewer score

3
5.01.0
jacque06
Milwaukee, Wi
May 2, 2012

Wonderful location & staff, but no AC

We really liked the decor of the hotel, the complimentary wine in the evening and the very friendly staff. The location is also spectacular- walking distance to a lot of shops, restaurants and bars. The downside was that there was no climate control in the room or any AC. We were there in April with temperatures in the upper 70's, so it got pretty toasty in the room, with only a ceiling fan to cool us off. Maybe they put window units in in the summer? The other thing we wish they would have had was bottled water (they had a machine where you could fill up with filtered water, but no to-go bottles or anything), as well as a complimentary continental breakfast.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
5
Room comfort:
2
Location:
4
Value:
3
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Review of Hotel Carlton, a Joie de Vivre Hotel

Reviewer score

4
5.01.0
Geomegan
Business
Boulder, CO
Mar 18, 2012

Great place

The staff everyday was fabulous and the room very clean. It is a very basic hotel room and nothing special. Definitely bring the earplugs for sleeping! The walls are very thin and the street noise can be loud. I would totally stay here again. There are a lot of great restaurants in the area. The Fly is very good and there is an EXCELLENT little Mexican restaurant right around the corner.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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