The Hotel Carlton is what my fiancee' and I would call a "boutique" hotel. If you're looking for modern, this is not the place. But if you like antique and a hotel from an era of American History, this is the place. The contours and interior
architecture of the hotel is beautiful and causes a sense of serenity. By the way, they seem to love to give complimentary bottles of wine to their guests.
The hotel staff was very pleasant and easy going. I didn't experience one staff member without a smile on his/her face. The only thing I would say as a "negative" is that if you don't have to rent a vehicle, DON'T. Parking costs are horrendous. I spent $34 bucks per night to have our vehicle valet parked. And "valet" is the ONLY option.
Just so those of you who are considering this hotel as a place to stay, don't let my parking story turn you off... .It's like this at EVERY downtown hotel. It honestly would've been cheaper and better if I just relied on the cable cars and taxis for transportation.
But minus the parking fees, it was a great stay at a very nice hotel.
This is the 2nd time I have stayed at the Carlton. I arrived around 11 pm and presented myself to the hotel consierge. I gave him my name and the paperwork from the online travel company I had booked through and he told me that he did not have any
reservation. I told him I had booked through a popular travel booking site and he again said that I was not listed. Luckily, the hotel was not full and he was able to give me a room and honor the travel site receipt. I was up and out early the next morning with no complaints about the hotel; I was only upset that the travel booking site had not provided the hotel with my reservation. Why is that?
Great staff, no views but location good - in the center; hotel has a little rustic atmosphere but it is walking distance from the Union Square; lots of caffes and restaurants in the vicinity; expensive parking - use the one across the street ($20
/ day) versus hotel's valet parking at $38.
You could not ask for a nicer, kinder, professional, and helpful staff. They hotel itself is nice, comfortable bed, good shower head, solid HD tv w HD, ect.... Room living space size is pretty solid for SF... About 1 1/2 times size of a cruise
ship cabin. Close to lots of bars, restaurants. 5-10 min walk to china town, BART, and others... Above all else a room is just a room but a staff's service can make a big impact on a trip...
This staff was AMAZING.....
Enjoy the 30 minute free happy hour... Tell the keyboard player to keep rocking them glasses......
NIce, old hotel at very good price in good location that gives easy access to nice restaurants and local attractions. This hotel is well maintained, but it is older and has basic decor. Free bottle of wine at check-in is a nice touch as is free
wine tasting at 5PM.
The staff here is super friendly and very helpful. they are very dog friendly as well, being welcoming to my two mutts, and no special dog deposit!
the rooms are comfy and clean, the hotel itself is also comfy and clean, despite a painting
project going on. my room was right next to the neon sign casting a very bright pink glow into the room at night. the blinds covered it up enough that it didn't bother me, but if you are extremely sensitive to light, i'd probably ask for a room away from the sign.
there is currently construction going on across the street which woke us up very early and that was disappointing, but once that's done, it'll be great!
The hotel was decent. The noise was unbearable. I stayed here two nights and both nights the sound was very bad. The first night I called the front desk because I could listen to what was going on on both sides of my room. I guess is a good hotel
if you want to party but if you want to relax in between days this hotel is not a good option.
Rooms: are ok, needs some remodeling and better cleaning crew.
Value: Is high for what they offer.
We have problems with the guests next door, as they were noisy, actually the entire floor was complaining about them, the hotel tried to keep them
quiet but they couldn't, so I was not very happy with that.