$229 Avg/night
Rate and special offer based on Check-in: May 29, 2015 Check-out: May 30, 2015

Hilton San Francisco Union Square

4 stars
View map of 333 O'Farrell Street, PO Box 420868, San Francisco, CA 94102

Hotel Overview

Ratings and reviews for Hilton San Francisco Union Square

Overall score

3.9 / 5
5.01.0
558 out of 558
Amenities:
3.8
Cleanliness:
4.3
Hotel staff:
4.1
Comfort:
4.2
Location:
4.5
Value:
3.8

83% would recommend to a friend.

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Review of Hilton San Francisco Union Square

Reviewer score

1
5.01.0
erfw
Business
Fort Worth, TX
May 27, 2013

Management Never Responded

Needed two beds but not available so reserved a king-size bed since was sharing room with son. Room had a queen-size, front desk said that's all they had. Manager not available but promised they would call me back. Called them twice but never heard from the manager.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
1
Comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

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Review of Hilton San Francisco Union Square

Reviewer score

4
5.01.0
Traveler2017
Business
Modesto, California
May 22, 2013

Great stay

The room was clean, the service was decent and the price was great. Overall great stay. Close to everything in Union Square.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Morton's Steak House around the corner was fabulous.

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Review of Hilton San Francisco Union Square

Reviewer score

1
5.01.0
jim1
Business
sydney australia
May 20, 2013

hilton union square

Hotel has extremely poor service and permits beggars homeless people to acohost you in the lobby foyer whilst the doorman is beyond rude because you dare to have a cigarette outside the the hotel entrance ....it's an old hotel in need of a remake ...$58 a night for parking is beyond belief ...across the road it's like 25 .?? Don't stay here ...get a cheaper better place on the bay near the goldengate bridge no beggars homeless and cheaper with free parking .

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
1
Comfort:
3
Location:
1
Value:
3
Trip purpose:

Business

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Review of Hilton San Francisco Union Square

Reviewer score

5
5.01.0
Joel from Cleveland
Business
San Francisco
May 15, 2013

Great location

Great room. In the heart of the city. Full of nice people from all over the world. Starbucks in the lobby is nice. Hot tub on the roof is great. I will be staying there every time I need a room.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hilton San Francisco Union Square

Reviewer score

5
5.01.0
sierra gold
Business
California
May 9, 2013

Nice getaway

Good location. Nice front desk staff. Enjoyed our stay in SF.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hilton San Francisco Union Square

Reviewer score

5
5.01.0
dude living busy
Business
Pasadena, California
May 8, 2013

awesome hotel in shady neighborhood

The hotel is very well kept. We suffered a bit of noise from the room across the hall, but that is not the fault of the hotel. The only real downside is the area where the hotel is. Too close to tenderloin - lots of homeless/unbalanced people on the street in the blocks around the hotel. pretty bad even during the day.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Mason st has some really nice diners for breakfast etc

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Review of Hilton San Francisco Union Square

Reviewer score

4
5.01.0
Cora F
Business
Palos Verdes, CA
May 4, 2013

Will stay there again.

Very nice, clean room, convenient location. Will stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Location was very convenient, close to major stores, public transportation to the Embarcadero, restaurants, cable car stations, etc.

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Review of Hilton San Francisco Union Square

Reviewer score

3
5.01.0
DaveZy
Business
Austin, TX
Apr 29, 2013

Nice location, big hotel that feels big

Outstanding location in the heart of downtown San Fran. Make no mistake, this is a big beautiful hotel. Which has its advantages and disadvantages. As a long-time Hilton loyalist, this was not my favorite hotel. Hotel has the amenities to impress but hotel is busy and lacks the individual attention that makes any hotel a special experience. Parking is difficult, and service is good but not outstanding. Busy lobby is always noisy and not relaxing, convention traffic made elevator service slow and concierge was not identifiable. Bottom line - overall good what you would expect from an upper-end Hilton property but nothing special.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
2
Comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

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Review of Hilton San Francisco Union Square

Reviewer score

4
5.01.0
Malaysian visitor
Business
San Francisco, California
Apr 15, 2013

Very spacious, clean and comfortable

Hilton has three towers. Very huge and busy hotel. Very impersonal. Had to find you own way to the hotel room. The rooms are clean and very spacious. Bed is comfortable. That is very important to get a good night's rest when one is attending conference.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Hilton San Francisco Union Square

Reviewer score

5
5.01.0
aac05
Business
jackson, ms
Apr 15, 2013

beautiful hotel

amazing rooms, clean, huge hotel! all the amenities. within walking distance of everything. safe area

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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