$189 Avg/night
Rate and special offer based on Check-in: May 26, 2013 Check-out: May 28, 2013

Hilton San Francisco Union Square

4 stars
333 O'Farrell Street, PO Box 420868, San Francisco, CA 94102
Hotel Overview
Reviewer score
4.0
out of 5
480 reviews
Nice getaway

Good location. Nice front desk staff. Enjoyed our stay in SF. See full review

  • sierra gold
  • May 9, 2013
awesome hotel in shady neighborhood

The hotel is very well kept. We suffered a bit of noise from the room across the hall, but that is... See full review

  • dude living busy
  • May 8, 2013
Efficient lodging towers over San Francisco's Union Square
At 46 stories, the Hilton San Francisco Union Square hotel is one of the tallest hotels in the entire city. This means many rooms offer breathtaking views of everything from the city skyline to the Oakland Hills. Rooms are clean and efficient; the spacious lobby is highlighted by wonderful works of art. Geographically, the hotel is centrally located between Union Square and the Moscone Convention Center. The on-site restaurant, Urban Tavern, serves sophisticated pub food along with delicious homemade cocktails and beer.
Highlights
  • Centrally located between Union Square and SoMa
  • Breathtaking views from the 46th floor
  • Voted best hotel for business by Executive Traveler magazine
  • Savor a hamburger and a pint of beer from Urban Tavern, the on-site eatery
Rooms

The Hilton San Francisco Union Square hotel offers a number of different room classes. Standard rooms include flat-screen TVs, plush-top mattresses, irons and ironing boards, mini-bars and spacious work desks. Deluxe view rooms (floors 22 to 30) add unbeatable views of San Francisco Bay. Sight and sound rooms offer digital sound projectors and a connectivity panel for personal media devices. Then, of course, there are the tower city view rooms (floors 31 to 44), which have the best views in the house. Wi-Fi and high-speed Internet access are available in all accommodations (fees may apply). Pets welcome (fees apply).

Features
The Hilton San Francisco Union Square hotel was named "Best hotel for business" in 2009 from Executive Travel magazine. All guests have access to the on-site fitness center, with its Cybex equipment and PreCor elliptical trainers. There's also a heated outdoor pool, barber shop (fees apply), drug store and beauty salon. Urban Tavern, the on-site restaurant, serves variations on traditional American classics such as roasted Petaluma chicken, grilled pork chop, and, of course, a bacon cheeseburger. Valet and self parking are available (fees apply).
Transportation
  • San Francisco International Airport (11.8 mi/19.1 km)
  • Oakland International Airport (11.9 mi/19.1 km)
  • Cable car stops (0.1 mi/0.1 km)
  • MUNI bus (0.1 mi/0.1 km)
  • BART (0.3 mi/0.5 km)
Attractions
  • Union Square (0.2 mi/0.3 km)
  • Moscone Convention Center (0.5 mi/0.7 km)
  • Embarcadero (1.1 mi/1.7 km)
  • Ferry Building (1.1 mi/1.8 km)
  • AT&T Park (1.3 mi/2 km)
Business
  • 24-hour business center
  • 134,500 square feet of meeting space, including 8,400 on the 46th floor
  • On-site audio/visual team to help troubleshoot problems
  • Book meeting space online through e-Events

Amenities

  • Wireless internet
  • Pool
General
Pets allowed
Activities
Pool
Exercise gym
Dining
Restaurant
Services
Business center
Conference facilities
Internet
Wireless internet

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Hotel Map

37.7858 -122.4104
Nearby airports
San Francisco Intl Airport, (SFO), 14.00, MI, N; Oakland Intl Airport, (OAK), 20.00, MI, NW; San Jose Intl Airport, (SJC), 50.00, MI, NW;

Nearby points of interest

  • Kertesz Gallery: 0.2 mi
  • Union Square: 0.2 mi
  • Toomey Tourell Gallery: 0.4 mi
  • St Patrick's Church: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • Moscone Center: 0.5 mi
  • Cartoon Art Museum: 0.5 mi
  • San Francisco Museum of Modern Art: 0.5 mi
  • Old St Mary's Cathedral: 0.5 mi
  • Don Soker Gallery: 0.5 mi
  • Civic Centre: 0.6 mi
  • SoMa: 0.6 mi
  • Cable Car Museum: 0.6 mi
  • Nob Hill: 0.6 mi
  • 871 Fine Arts: 0.6 mi
  • Kertesz Gallery: 0.2 mi
  • Union Square: 0.2 mi
  • Toomey Tourell Gallery: 0.4 mi
  • St Patrick's Church: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • Moscone Center: 0.5 mi
  • Cartoon Art Museum: 0.5 mi
  • San Francisco Museum of Modern Art: 0.5 mi
  • Old St Mary's Cathedral: 0.5 mi
  • Don Soker Gallery: 0.5 mi
  • Civic Centre: 0.6 mi
  • SoMa: 0.6 mi
  • Cable Car Museum: 0.6 mi
  • Nob Hill: 0.6 mi
  • 871 Fine Arts: 0.6 mi
  • San Francisco City Hall: 0.7 mi
  • Transamerica Pyramid: 0.8 mi
  • San Francisco Symphony: 0.8 mi
  • Chinatown: 0.8 mi
  • Cathedral of Saint Mary of the Assumption: 0.8 mi
  • Pioneer's Monument: 0.9 mi
  • Octagon House: 0.9 mi
  • Haas Lilienthal House: 0.9 mi
  • Konko Church of San Francisco: 1 mi
  • Lafayette Park: 1 mi
  • Japantown: 1 mi
  • Japan Center: 1.1 mi
  • Ferry Building: 1.1 mi
  • ATT Park: 1.1 mi
  • Coit Tower: 1.2 mi
  • Lombard Street: 1.4 mi
  • Port of San Francisco: 1.5 mi
  • Ghirardelli Square: 1.5 mi
  • Underwater World: 1.5 mi
  • Aquarium of the Bay: 1.5 mi
  • Wax Museum Entertainment Complex: 1.6 mi
  • Ripley's Believe It or Not! Museum: 1.6 mi
  • San Francisco Experience: 1.6 mi
  • Pier 39: 1.6 mi
  • Hyde Street Pier: 1.6 mi
  • Wyland Gallery: 1.6 mi
  • Musee Mecanique: 1.7 mi
  • Mission Dolores: 1.7 mi
  • Mission Delores: 1.7 mi
  • Mission Cliffs Rock Climbing Center: 1.8 mi

Dining

Restaurant
onsite

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (480)

Ratings and reviews for Hilton San Francisco Union Square

Overall score

3.9 / 5
90 out of 480
Amenities:
3.8
Room cleanliness:
4.3
Hotel staff:
4.3
Room comfort:
4.2
Location:
4.5
Value:
3.8

83% would recommend to a friend.

Sort by:
Review this hotel
Review of Hilton San Francisco Union Square

Reviewer score

2
Anonymous
USA
Jul 13, 2007

Poor value for money

Rooms were nice, but very small. Must pay extra to use fitness center. Concierge was very helpful in finding a rental car for the weekend. Did not swim in outdoor pool, as the weather was too cool.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
1
Sightseeing tip: Short walk from hotel

Within walking distance to cable cars, attractions.

Review of Hilton San Francisco Union Square

Reviewer score

2
Anonymous
Seattle, WA
May 20, 2009

No Service in the time of need

There was a race event at the end of my stay. I called the hotel trying to get directions to reach the highway. I was put on hold a total 6 times by the operator that answered the phone and the concierge. It was easier to drive back to the hotel than to get any service over the phone. They had no control over the event but did have control over the level of service they give to their guests. If you're looking for a hotel that has service you're better off staying at a 3 star.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
1
Room comfort:
4
Location:
5
Value:
3
Review of Hilton San Francisco Union Square

Reviewer score

2
Anonymous
Santa Ana, CA
Aug 2, 2009

Family Vacation

overall the experience was decent however I was extremely discouraged by the fact that for a 2 day stay I had to pay well over $180.00 for parking in the garage structure at the Hilton. There was no parking validation for hotel guests. Disappointing!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
2
Money-saving tip: Short drive from hotel

Purchase the Fisherman's Wharf pass. It was time saver and money saver.

Review of Hilton San Francisco Union Square

Reviewer score

2
Berkeley Fan
Vancouver, CA
Apr 20, 2010

Good location, but everything else's bad

The hotel was out of slippers. The room service has bad attitude. A thirty seconds phone call to a Canadian cellphone cost 11 dollars.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
3
Review of Hilton San Francisco Union Square

Reviewer score

2
ZingerCO
San Francisco
Jun 18, 2012

Very Small Room

Was expecting 2 queen beds, but were not available at check in. Our room was not what we expected. The room between the bathroom and bedroom seemed to have talking and laughing during the night. Room did not match up to our expectations.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
1
Value:
1
Review of Hilton San Francisco Union Square

Reviewer score

3
Anonymous
Seattle, WA
Jun 19, 2009

Better than expected

Great location. Helpful staff with finding places and booking tickets.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
3
Entertainment tip: Not Applicable

Book tickets at the hotel- saves more time.

Review of Hilton San Francisco Union Square

Reviewer score

3
akalktuc
tucson az
Jun 28, 2009

geographically well centered

Very close to shopping, and street cars.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Shopping tip: Short walk from hotel

San Francisco shopping center is very close.

Review of Hilton San Francisco Union Square

Reviewer score

3
Anonymous
Wilmington,Ohio
Jul 3, 2009

Hilton -San Francisco

The was no fitness center. The were no restaurants in the vicinity that were quick and easy for a family. All were sit down and rather expensive. The hotel was close to shopping and sightseeing businesses which was nice. We asked for queen beds and they were more like doubles. Had to ask for phone books and other necessities.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Review of Hilton San Francisco Union Square

Reviewer score

3
Anonymous
Austin, TX
Jul 15, 2009

San Francisco, CA - Hilton

I truly appreciated that they would let us check in early but when I opened the minibar in our room there was an old half eaten sandwich in there, plus the hotel first charged us for the drinks missing in the minibar. After I talked to them they reversed the charges. The fan in the bathroom did not work and when taking a shower I could see all the dust/dirt inside the vent. Overall the hotel was good

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Sightseeing tip: Short walk from hotel

We enjoyed the Hop-on-Hop-off bus tour, located on Powell Street and Union Square. It is inexpensive and you can see/experience all the major attractions. They provide a tour guide as well. The buses return to the drop off location every 30min and it beats the cable car that are too expensive and crowded.

Review of Hilton San Francisco Union Square

Reviewer score

3
Anonymous
san diego ca
Aug 25, 2009

ho hum hilton

room was fine abit over used. staff friendly. PARKING SUCKS. resturant very good.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
2
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