$159 Avg/night
Rate and special offer based on Check-in: Apr 24, 2015 Check-out: Apr 26, 2015

Hilton San Francisco Union Square

4 stars
View map of 333 O'Farrell Street, PO Box 420868, San Francisco, CA 94102

Hotel Overview

Ratings and reviews for Hilton San Francisco Union Square

Overall score

3.9 / 5
5.01.0
512 out of 512
Amenities:
3.8
Cleanliness:
4.3
Hotel staff:
4.1
Comfort:
4.2
Location:
4.4
Value:
3.7

83% would recommend to a friend.

Sort by:
Review of Hilton San Francisco Union Square

Reviewer score

5
5.01.0
AGChicago
Business
Chicago, Illinois
Dec 15, 2012

Convenient Reliable No Hassle Hotel

I was there for a work related trip. The hotel is popular for conferences, conventions etc. The location is great, a short walk to Powell Bart station. The room was great and was kept clean. The room was very comfortable for the purpose of relaxing or finishing up the work after a full day of work. In the past, I have stayed in the hotel with kids.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: In Hotel

The Wireless Internet was 12.95 a day. However, if you are an AT&T customer, choose that option on the logon page and you don't have to pay.

Was this review helpful to you?
Thank you for your feedback!
Review of Hilton San Francisco Union Square

Reviewer score

3
5.01.0
Marcheea
Business
NYC
May 18, 2014

Met expectations

Needs update to become 4 star. They didn't have a refrigerator in the room but quickly provided one at my request. Basically, considering the price and location, I was satisfied.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Money-saving tip: Not Applicable

Be sure to buy the $15 transportation ticket- unlimited access to bus and cable cars !

Was this review helpful to you?
Thank you for your feedback!
Review of Hilton San Francisco Union Square

Reviewer score

3
5.01.0
Anonymous
Business
San Francisco
Apr 24, 2009

Okay

The cleaning staff would not leave us alone. We would try to sleep in and put the sign on the door it made no difference.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
2
Comfort:
1
Location:
5
Value:
2
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Hilton San Francisco Union Square

Reviewer score

3
5.01.0
CGVA
Business
Woodbridge, VA
Oct 3, 2011

Gurgling Toilet!

Every hour or so, sometimes more frequently, the toilet in my room would gasp for breath. Seriously, at first I thought someone was in there! It obviously had to do with the pressure and other guests in other rooms using the water and bathroom facilities. But it was rather disturbing. However, a great location with a good restaurant. But pricey.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

The Powell Street Cable Car is just a two block walk away. Perfect.

Was this review helpful to you?
Thank you for your feedback!
Review of Hilton San Francisco Union Square

Reviewer score

3
5.01.0
Boscacci family
Business
Switzerland
Oct 18, 2009

big an anonymus

Not really similar to the Hilton hotels elsewhere in the world. Far too big and still has old rooms close to the new ones. No wifi...!!!!! Parking was very expensive: $45 a day. Breakfast in the lobby at Starbucks in line with many many people??? Not really a 5strs breakfast. Service: concierge did not know where did adress of a restauarant published in their inside magazine was. Overall qualty does not exceed a good 3 star business hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
3
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

Shopping tip: Short walk from hotel

The ITalian bar (really Italian) on the corner towards Union Square "NOcino" or something similar: very good fresh pizzas and antipasti.

Was this review helpful to you?
Thank you for your feedback!
Review of Hilton San Francisco Union Square

Reviewer score

3
5.01.0
Anonymous
Business
Tucson
Aug 31, 2009

So affordable rude people ruin it!

Too many rude guests. Too much noise, too many drunks, both young kids and middle-agers who don't seem to care about civility. Won't stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Don't pay attention to hotel recommendations. Too biased.

Was this review helpful to you?
Thank you for your feedback!
Review of Hilton San Francisco Union Square

Reviewer score

3
5.01.0
Anonymous
Business
wi
Sep 19, 2010

hilton san francisco

average

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Hilton San Francisco Union Square

Reviewer score

3
5.01.0
union hilton sf
Business
san franscisco
Aug 24, 2009

it is alright

was given incorrect room at check-in, rude tour reservation assistant, noisy drunks both night and day, [...] no breakfast-in hotel starbucks overpriced and short hours.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Hilton San Francisco Union Square

Reviewer score

3
5.01.0
Irene Addler
Business
San Jose, Ca
Jul 12, 2011

Typical box hotel

We spent one night. It was a typical room, nothing more, nothing less. On the bad side - the air vents were clogged full of dirt and dust in our room. There was a particularly dirty air vent directly over the shower/tub. As the ceiling was quite low, it was difficult to shower without noticing the dirty thing. On the good side - staff was friendly and the hotel was very quite in the morning. Typically overpriced parking and minibar items......but that's to be expected.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
4
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Hilton San Francisco Union Square

Reviewer score

3
5.01.0
Anonymous
Business
Boston, MA
Aug 30, 2009

San Francisco

Location was a little "iffy" at night. The room was average. If you don't take the key for the in room snacks there is then no refrigerator for keeping food cold. For some reason there were no water glasses only paper coffee cups. Parking in the garage requires that you use elevator 3 or 4 in tower 3 and often times those elevators did not stop at floor 8 (parking access) requiring riding up and down until you caught floor at the right time. Once it stopped but the doors did not open. It was a pain in the neck.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Hilton San Francisco Union Square

Reviewer score

3
5.01.0
Anonymous
Business
Fresno ca
Feb 22, 2011

Feb '11 Hilton stay

The hotel was very nice looking. The receptionists were very friendly however valet was mediocre. We requested a non smoking room and the room we got smelled of cigarette and dust. The location was great.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top