Hilton San Francisco Union Square

4 stars
View map of 333 O'Farrell Street, PO Box 420868, San Francisco, CA 94102

Hotel Overview

3.9/5

Overall score

83%

Would recommend

Amenities:
3.8
Cleanliness:
4.3
Hotel staff:
4.1
Comfort:
4.2
Location:
4.4
Value:
3.7
San Francisco's Union Square First Class Accommodations

A 46-story building located in the heart of downtown San Francisco, the Hilton San Francisco Union Square hotel is one of the tallest & largest hotels in the entire city. This means many rooms offer breathtaking views of everything from the city skyline to the Oakland Hills. Guests can take advantage of the hotels close proximity to local attractions and easy access to public transportation such as MUNI, BART and the famous Cable Cars. Geographically, the hotel is centrally located between Union Square and the Moscone Convention Center. The on-site restaurant, Urban Tavern, serves sophisticated pub food along with cocktails and beer.

Highlights
  • Centrally located in Union Square
  • Breathtaking views of downtown San Francisco
  • Sparkling outdoor pool on the 16th floor
  • Savor a hamburger and a pint of beer from Urban Tavern, the on-site eatery
Rooms

The Hilton San Francisco Union Square hotel offers a number of different room classes. Standard rooms include flat-screen TVs, plush-top mattresses, irons and ironing boards, and spacious work desks. Deluxe view rooms (floors 22 to 30) add unbeatable views of San Francisco Bay. Then, of course, there are the skyline bay views, which have the best views in the house. Wi-Fi and high-speed Internet access are available in all accommodations (fees may apply). Pets welcome (fees apply).

Features

The Hilton San Francisco Union Square hotel is located at the center of the Theater District, this San Francisco hotel is close to many nearby sightseeing attractions including Union Square, City Hall, AT&T Park, and the Moscone Convention Center. Walk to the shops at the Westfield San Francisco Centre located two blocks away. Take a swim in our pool or simply relax in one of our skyline views as you marvel in the views. Valet and self parking are available (fees apply). This is a 100% smoke-free property.

Transportation
  • San Francisco International Airport (13 mi/19.1 km)
  • Oakland International Airport (13 mi/19.1 km)
  • Cable car stops (0.1 mi/0.1 km)
  • MUNI bus (0.1 mi/0.1 km)
  • BART (0.3 mi/0.5 km)
Attractions
  • Union Square (0.2 mi/0.3 km)
  • Moscone Convention Center (0.5 mi/0.7 km)
  • Embarcadero (1.1 mi/1.7 km)
  • Ferry Building (1.1 mi/1.8 km)
  • AT&T Park (1.3 mi/2 km)
Business
  • 24-hour business center
  • 134,500 square feet of meeting space
  • On-site audio/visual team to help troubleshoot problems
  • Book meeting space online through e-Events

Amenities

  • WiFi
  • Pool
  • Non Smoking
General
Non Smoking
Pet friendly
Activities
Pool
Exercise gym
Jacuzzi
Dining
Restaurant
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Wheel chair access

Hotel Map

37.7858 -122.4104
Nearby airports
San Francisco Intl Airport, (SFO), 14.00, MI, N; Oakland Intl Airport, (OAK), 20.00, MI, NW; San Jose Intl Airport, (SJC), 46.00, MI, NW;

Nearby points of interest

  • Kertesz Gallery: 0.2 mi
  • Union Square: 0.2 mi
  • Toomey Tourell Gallery: 0.4 mi
  • St Patrick's Church: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • Moscone Center: 0.5 mi
  • Cartoon Art Museum: 0.5 mi
  • San Francisco Museum of Modern Art: 0.5 mi
  • Old St Mary's Cathedral: 0.5 mi
  • Don Soker Gallery: 0.5 mi
  • Civic Centre: 0.6 mi
  • SoMa: 0.6 mi
  • Cable Car Museum: 0.6 mi
  • 871 Fine Arts: 0.6 mi
  • San Francisco City Hall: 0.7 mi
  • Kertesz Gallery: 0.2 mi
  • Union Square: 0.2 mi
  • Toomey Tourell Gallery: 0.4 mi
  • St Patrick's Church: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • Moscone Center: 0.5 mi
  • Cartoon Art Museum: 0.5 mi
  • San Francisco Museum of Modern Art: 0.5 mi
  • Old St Mary's Cathedral: 0.5 mi
  • Don Soker Gallery: 0.5 mi
  • Civic Centre: 0.6 mi
  • SoMa: 0.6 mi
  • Cable Car Museum: 0.6 mi
  • 871 Fine Arts: 0.6 mi
  • San Francisco City Hall: 0.7 mi
  • Transamerica Pyramid: 0.8 mi
  • San Francisco Symphony: 0.8 mi
  • Chinatown: 0.8 mi
  • Cathedral of Saint Mary of the Assumption: 0.8 mi
  • Pioneer's Monument: 0.9 mi
  • Octagon House: 0.9 mi
  • Haas Lilienthal House: 0.9 mi
  • Konko Church of San Francisco: 1 mi
  • Lafayette Park: 1 mi
  • Japantown: 1 mi
  • Japan Center: 1.1 mi
  • Ferry Building: 1.1 mi
  • ATT Park: 1.1 mi
  • Coit Tower: 1.2 mi
  • Lombard Street: 1.4 mi
  • Port of San Francisco: 1.5 mi
  • Ghirardelli Square: 1.5 mi
  • Underwater World: 1.5 mi
  • Aquarium of the Bay: 1.5 mi
  • Wax Museum Entertainment Complex: 1.6 mi
  • Ripley's Believe It or Not! Museum: 1.6 mi
  • San Francisco Experience: 1.6 mi
  • Pier 39: 1.6 mi
  • Hyde Street Pier: 1.6 mi
  • Wyland Gallery: 1.6 mi
  • Musee Mecanique: 1.7 mi
  • Mission Dolores: 1.7 mi
  • Mission Delores: 1.7 mi
  • Mission Cliffs Rock Climbing Center: 1.8 mi
  • Walter Adams Gallery: 2 mi

Dining

Restaurant
onsite

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (518)

Ratings and reviews for Hilton San Francisco Union Square

Overall score

3.9 / 5
5.01.0
518 out of 518
Amenities:
3.8
Cleanliness:
4.3
Hotel staff:
4.1
Comfort:
4.2
Location:
4.4
Value:
3.7

83% would recommend to a friend.

Sort by:
Review of Hilton San Francisco Union Square

Reviewer score

2
5.01.0
Anonymous
Business
phoenix az
Jan 4, 2011

Bottum of the line

We traveled with another couple they had the exact same reservation. their room was spacious with a plenty of room our room was a tiny box with a bad oder.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
1
Location:
5
Value:
2
Trip purpose:

Business

Dining tip: Short drive from hotel

We had dinner at the Cliff House the View was wounderful the Food was terrible I could not eat my prime rib.

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Review of Hilton San Francisco Union Square

Reviewer score

2
5.01.0
bad billy
Business
arlington, tx.
Aug 28, 2010

short getaway

hotel employees picketed the hotel during my stay. One of the pickets told me to go home. This hotel was not fair to guests or employees.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
1
Comfort:
5
Location:
4
Value:
1
Trip purpose:

Business

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Thank you for your feedback!
Review of Hilton San Francisco Union Square

Reviewer score

2
5.01.0
MuscledLeo
Business
Lakewood, CO
Jul 1, 2009

Worst bed I have ever slept in.

The bed in the room I had was the worst bed I have ever slept in (or in this case attempted would be the operative word). I will say I am prone to lower back pain, but this bed was the worst. No support and lumpy. The last night I spent sleeping on the floor-that's how much pain I was in. I probably should have said something during my stay, but I booked through a third party and was not paying an outrageous rate so I felt like they wouldn't really care about my comfort. The television was fine but old. I work in the hotel industry and the hotel I work for recently replaced any of the old televisions with flat screens. The room was small and the outside noise was sometimes unbearable. There were cracks in the glass in the bathroom door and a crack in the glass behind one of the shelves in the bathroom. Overall, I was less than impressed. There is no excuse for the poor state of the bed in the room I had. I would not stay at this hotel again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
1
Location:
2
Value:
1
Trip purpose:

Business

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Review of Hilton San Francisco Union Square

Reviewer score

2
5.01.0
Anonymous
Business
Santa Ana, CA
Aug 2, 2009

Family Vacation

overall the experience was decent however I was extremely discouraged by the fact that for a 2 day stay I had to pay well over $180.00 for parking in the garage structure at the Hilton. There was no parking validation for hotel guests. Disappointing!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

Money-saving tip: Short drive from hotel

Purchase the Fisherman's Wharf pass. It was time saver and money saver.

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Review of Hilton San Francisco Union Square

Reviewer score

2
5.01.0
legmayker
Business
Santa Fe, NM
May 26, 2009

better value elsewhere

Check in was wonderful, Room seemed to be the worst one they had. They put us in the room closest to the elevator, it was extremly noisey. Toilet clogged twice and both times had to wait over an hour for maintanence to come fix it.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
2
Location:
5
Value:
4
Trip purpose:

Business

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Review of Hilton San Francisco Union Square

Reviewer score

2
5.01.0
New Yorker Vistor
Business
London, England
Sep 23, 2014

Lacking in four star magic

I would have to say that I was totally underwhelmed by the Hilton. Other than the grand entrance hall the rooms were of a very average (if not poor) standard and in my opinion it is lacking in some four star magic (to compare it to other 4Star hotels).

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
2
Location:
1
Value:
1
Trip purpose:

Business

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Review of Hilton San Francisco Union Square

Reviewer score

2
5.01.0
joannagrace00
Business
Elk Grove, Ca.
Oct 3, 2014

Constantly trying to charge more

Hotel employee kept trying to upgrade us and charge us more for an already pre-paid room. Parking was astronomically priced high!!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
1
Comfort:
3
Location:
1
Value:
1
Trip purpose:

Business

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Review of Hilton San Francisco Union Square

Reviewer score

2
5.01.0
vincio
Business
New York, NY, USA
Oct 3, 2011

under the expectations

The room was too small and the bathroom even smaller than a clset with an invisible sink useless

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
1
Location:
4
Value:
2
Trip purpose:

Business

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Review of Hilton San Francisco Union Square

Reviewer score

3
5.01.0
pswayze
Business
Providence, RI
Feb 14, 2014

Nice view. Reasonably priced

I like Hilton properties and this one is nice. The view from my room was great, for SF, the room was a decent size, the internet was free (Hilton Honors) and with a strong signal, and the heat and hot water flowed freely! The restaurant in the hotel Urban Tavern was just OK. The Starbucks inside was convenient and the large seating area in the lobby made for a good meeting place. I come to SF regularly for business. Most of my meetings were a cab ride or a long walk away so other hotel properties are more convenient but this was reasonably priced. The fitness center is decent with plenty of working machines. And I rented a car from across the street later in my trip which was very convenient. I used to live in SF so the neighborhood where the hotel is located is not my favorite (edge of the Tenderloin) but it's fine. I would recommend this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Try Top of the Mark for an overpriced drink but a world class view! It's nice hill climb from the hotel. Hey, you can earn your extra calories.

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Review of Hilton San Francisco Union Square

Reviewer score

3
5.01.0
duke the traveler
Business
Oregon
Feb 24, 2014

Ok, but could be better

This hotel is rated as a 4 star, however, the value for the money is not as high as I would have expected. The room service and food is excellent, but very overpriced. There are no robes provided, and the room was pretty small. The hotel staff were very friendly and helpful Overall, the stay was fine, but for the money, I would have expected a little bigger room, and robes.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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