$186 Avg/night
Rate and special offer based on Check-in: May 8, 2015 Check-out: May 11, 2015

Grand Hyatt San Francisco on Union Square

4 stars
View map of 345 Stockton St, SAN FRANCISCO, CA 94108

Hotel Overview

Ratings and reviews for Grand Hyatt San Francisco on Union Square

Overall score

4.2 / 5
5.01.0
210 out of 210
Amenities:
4
Cleanliness:
4.5
Hotel staff:
4.4
Comfort:
4.5
Location:
4.7
Value:
4

95% would recommend to a friend.

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

5
5.01.0
Ms Teresa
Business
Benton, Arkansas
Jun 7, 2012

Great value, Great location

The Grand Hyatt in San Francisco is in the best location of all San Francisco hotels, and, better yet, is affordable. The cable car is down the street. The bus stops are nearby. Chinatown and great restaurants are easily accessible by walking. The Grandviews Restaurant on the top floor provides a sweeping view of the city. The staff is friendly and helpful. The rooms are very comfortable and quiet. I do not know why anyone would choose a different hotel when visiting San Francisco. The Grand Hyatt rocks!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Not Applicable

Buy a Muni Pass. We were in San Francisco for three days and bought a three-day Muni Pass. Even though we broke even with our transportation costs with the pass, it is so convenient just to hop on any public transportation and just flash the card.

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

3
5.01.0
Anonymous
Business
Columbus, OH
May 28, 2012

A pretty good stay

The hotel was clean and staff was friendly and helpful. Unfortunately the air conditioning in our room was spotty (sometimes worked and sometimes didn't). We were offered a new room but didn't really want to move. The view was gorgeous; great location. For the price, however, breakfast should have been included.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Money-saving tip: Not Applicable

Ask the hotel about airport shuttle service. We saved about $20 by taking the shuttle instead of a cab to the airport.

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
Roman
Business
New York
May 22, 2012

Great stay

Great location and good service. Rooms are modern, lobby needs some updating. Rooms are cleaned well, don't feel sorry leaving a tip.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
Bond Liu
Business
Philadelphia
May 17, 2012

Very nice

Clean, comfortable room, moderate priced, good location. Close to MUNI and BART lines for easy transportation.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: Short walk from hotel

easy to get to public transportation

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

3
5.01.0
Biz Traveler33333
Business
Boston, MA
May 13, 2012

Nicely Redone Rooms

I had heard that the rooms were redone very recently. They seemed to be modern, and the beds were comfortable and had many switches for shades and lights right by the bedside. The highlight is the bar/restaurant on the 36th floor. Any guest has access and the views are fantastic.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: In Hotel

36th floor bar/restaurant for breakfast or afternoon cocktails. Grab breakfast there in the morning instead of room service.

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
Fish girl
Business
Las Vegas, NV, USA
Apr 30, 2012

The best sleep ever!

The beds here are super comfortable. It's like laying on a puffy cloud of softness. The location is ideal. Close to shopping and dinning. No real need for transportation everything is in walking distance. Will stay here again next time I'm in San Fran.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
5
Value:
2
Trip purpose:

Business

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
Thomas Su
Business
Thailand
Apr 17, 2012

Good area for shopping

Great location near Union Square... Good size for the room and comfortable bed. A bit hard to find parking but valet is avalible.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

5
5.01.0
RachelMarie
Business
Livingston, NJ, USA
Apr 9, 2012

So Convenient, So Comfortable

The Grand Hyatt Union Square is within walking distance of so many great local restaurants, bars, and sights. The restaurant on the 36th floor has an amazing view of the city and the bay, and the staff is friendly and helpful. Tour busses to Napa, Sonoma and Yosemite will pick you up right at the front doors. And after a long day of trekking the San Francisco hills, there is no better place to relax than the amazing beds at this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Start your visit on the 36th floor for a cocktail and appetizer while you take in the view of the city. It's a great way to get ideas about your trip and decide where to head to first. The staff will answer any questions you have before you make your way out into the city.

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
List
Business
Eugene, OR, USA
Mar 28, 2012

Location is good

Near mall, but room is not good enough for this price.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

5
5.01.0
Dandaman01
Business
American Canyon, CA, USA
Mar 25, 2012

Great stay

Went there to be close to hospital as my brother was having surgery. Treated great by staff and hotel was convenient to hospital. Newly refurbished room was excellent and extremely comfortable. Would stay there again. Thanks.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

Right down town and close to shopping and restaurants.

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