Grand Hyatt San Francisco on Union Square

4 stars
View map of 345 Stockton St, SAN FRANCISCO, CA 94108

Hotel Overview

Reviewer score
4.2
out of 5
197 reviews
GREAT Views

Hotel is in a walk friendly area, near shops at Union Square. Club level floor has great views and... See full review

  • Anonymous
  • Jul 25, 2015
AWESOME CLUB LEVEL LOUNGE

GREAT LOCATION , BEAUTIFUL VIEWS, NICE ROOMS , CLUB LEVEL ROOMS CAN ENJOY A VERY NICE LOUNGE, VIEWS. See full review

  • susan m.
  • Jul 23, 2015

Located a block from bustling Union Square, the 36-story Grand Hyatt San Francisco towers over many of the other hotels in the area. Elegance is the theme here, with an opulent lobby and floor-to-ceiling windows in guestrooms upstairs. Some guest rooms even are allergy-free. OneUP Restaurant and Lounge, located on the Mezzanine level of the hotel and overlooking the vibrant and inviting lobby, is an American bistro incorporating classical cooking methods to create unprovincial, artistic and inventive food, sure to delight the palate and stimulate the senses.

Rooms

Accommodations -- 660 rooms in all -- have stunning views of the city and bay, and each comes standard with flat-screen televisions, plush Grand beds, spacious work desks and safes. A handful of rooms have been deemed allergy-friendly and undergo a regular ionization process to eliminate allergens completely. Other rooms (those that are part of the Grand Club) include complimentary beverage and snack service daily. Wi-Fi and high-speed Internet access are available in all rooms (fees apply). Pets welcome (fees apply).

Property features

The hotel has received numerous awards, including the AAA Four-Diamond Award. The property also announced in 2009 a wide-sweeping green initiative that includes composting, recycling and advanced energy and resource conservation.

All guests receive complimentary access to cardio and free weight machines in the 24-hour StayFit fitness center. On-property concierge Les Clefs d’Or offers runners and joggers GPS watches and detailed maps of running and walking trails around the city (fees apply). 

Discover a unique dining experience at OneUP Restaurant located on the Mezzanine level.  Chefs combine classical cooking methods and local ingredients to produce daring culinary adventures. OneUP Lounge also offers live music entertainment.

Valet and self parking are available (fees apply).

Highlights
  • Allergy-free guestrooms
  • Unique dining experience at OneUP restaurant
  • Located one block from Union Square
Nearby attractions
  • Union Square
  • Theater District
  • Chinatown
  • North Beach
  • Financial District
  • Embarcadero
Business
  • 24-hour business center
  • 27,000 square feet of meeting space
  • 36th-floor event space with sweeping views of the entire city
Transportation
  • San Francisco International Airport (13 mi/21 km)
  • Oakland International Airport (16 mi/25.8 km)
  • Cable cars (1 block)
  • MUNI bus (1 block)
  • BART (4 blocks)

Grand Hyatt San Francisco on Union Square Rooms

Concierge
Keyed-off private access floors. Access to Grand Club Lounge: comp breakfast & hors d'oeuvres. One king or two double beds.
Deluxe
1 King or 2 Double beds
Standard
City View rooms on floors 3-17

Amenities

  • High-speed internet
  • Indoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Elevators
Executive level
24 hour security
FEMA approved
Activities
Indoor pool
Fitness center or spa
Exercise gym
Children's activities
Golf
Jogging track
Boating
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee maker in room
Lounge
Coffee shop
Room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Express checkout
Childcare Service
Concierge desk
Laundry/Valet services
ATM/Cash machine
Nursery for children
Security
Wake-up service
Airline desk
In-Room Safe
Meeting/Banquet facilities
Barber shop
Barber/Beauty shop
Porters
Doctor on call
Copy service
Currency exchange
Overhead projector
Audio visual equipment
Projector
White board
Conference suite
Computer rental
Easel
Internet
High-speed internet
Parking
Parking
Indoor parking
Valet parking
Accessibility
Accessible facilities
Accessible rooms
Room
Television with cable
Radio
Cordless phone
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Desk with lamp
Heated guest rooms
Hairdryer in room
Outlet adapters
Fire alarm with light
Turndown service
Cribs available
In room movies
Temperature control
Electronic door locks
Iron
Ironing board
International direct dial
Smoke detectors
Sprinklers in rooms
Bath tub

Hotel Map

37.7889 -122.4072
Nearby airports
San Francisco Intl Airport, (SFO), 13.00, MI, N; Oakland Intl Airport, (OAK), 20.00, MI, W; San Jose Intl Airport, (SJC), 45.00, MI, N;
Area description
City Center

Nearby points of interest

  • Union Square: 0.1 mi
  • Kertesz Gallery: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • Old St Mary's Cathedral: 0.3 mi
  • Don Soker Gallery: 0.3 mi
  • St Patrick's Church: 0.3 mi
  • Cartoon Art Museum: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Cable Car Museum: 0.5 mi
  • Moscone Center: 0.5 mi
  • Transamerica Pyramid: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Chinatown: 0.6 mi
  • Octagon House: 0.8 mi
  • Union Square: 0.1 mi
  • Kertesz Gallery: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • Old St Mary's Cathedral: 0.3 mi
  • Don Soker Gallery: 0.3 mi
  • St Patrick's Church: 0.3 mi
  • Cartoon Art Museum: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Cable Car Museum: 0.5 mi
  • Moscone Center: 0.5 mi
  • Transamerica Pyramid: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Chinatown: 0.6 mi
  • Octagon House: 0.8 mi
  • SoMa: 0.8 mi
  • Civic Centre: 0.8 mi
  • Ferry Building: 0.9 mi
  • San Francisco City Hall: 0.9 mi
  • Coit Tower: 0.9 mi
  • Haas Lilienthal House: 1 mi
  • ATT Park: 1 mi
  • Cathedral of Saint Mary of the Assumption: 1 mi
  • San Francisco Symphony: 1.1 mi
  • Lafayette Park: 1.1 mi
  • Pioneer's Monument: 1.2 mi
  • Konko Church of San Francisco: 1.2 mi
  • Japantown: 1.2 mi
  • Port of San Francisco: 1.2 mi
  • Japan Center: 1.3 mi
  • Underwater World: 1.3 mi
  • Lombard Street: 1.3 mi
  • Aquarium of the Bay: 1.3 mi
  • Pier 39: 1.4 mi
  • San Francisco Experience: 1.4 mi
  • Wax Museum Entertainment Complex: 1.4 mi
  • Ripley's Believe It or Not! Museum: 1.4 mi
  • Ghirardelli Square: 1.4 mi
  • Wyland Gallery: 1.4 mi
  • Hyde Street Pier: 1.5 mi
  • Musee Mecanique: 1.5 mi
  • Lands End: 1.9 mi
  • Mission Delores: 2 mi
  • Mission Cliffs Rock Climbing Center: 2 mi
  • Mission Dolores: 2 mi

Dining

OneUP Restaurant Lounge
Offering the ideal combination of casual luxury and lively atmosphere, OneUP is the perfect destination for locals and city visitors to enjoy American bistro fare that draws from the best of the Bay Area's locally sourced seasonal ingredients.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (197)

Ratings and reviews for Grand Hyatt San Francisco on Union Square

Overall score

4.2 / 5
5.01.0
197 out of 197
Amenities:
4.1
Cleanliness:
4.5
Hotel staff:
4.4
Comfort:
4.5
Location:
4.7
Value:
4.1

94% would recommend to a friend.

Sort by:
Review of Grand Hyatt San Francisco on Union Square

Reviewer score

5
5.01.0
Anonymous
Couples
Tampa FL
Aug 1, 2009

Wonderful location

We received first rate service, upgrade for room, concierge floor privledges and champagne and strawberries for our anniversary. The consierge desk was extremely helpful, gracious and accomodating. We had a wonderful experience and will stay at other Hyatts in the future.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Couples

Entertainment tip: Short walk from hotel

Hyatt is walking distance to China Town, Cablecar, Market, Business district and Embarcadero. It is a perfect location. There are numerous restaurants just a block or two away.

Review of Grand Hyatt San Francisco on Union Square

Reviewer score

3
5.01.0
First timer in SF
Couples
Tucson, AZ
Jul 23, 2009

Nice place, location

Great location, Most likely would not have taken in the downtown area if we had stayed closer to the Fishermans Wharf. Since the hotel is right downtown, we were able to take in some of the downtown offerings while still able to take a short trolley or cable car down to the wharf. Didn't miss not having a rental car. Small problem with the window on the 30th floor with wind whistling through however a quick call to the front desk sent a facilities worker who fixed it right away.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Couples

Dining tip: Short walk from hotel

Hotel rstaruant a bit expensive but plenty of places to eat near by especially Cheesecake factory in Macy's and China Town.

Review of Grand Hyatt San Francisco on Union Square

Reviewer score

5
5.01.0
Anonymous
Couples
san juan bautista ca
Jul 22, 2009

romantic weekend

We usually book in advance for better pricing, however, didn't on this trip as we decided at the last minute to get out of town. Luckily, we found the Grand Hyatt, and couldn't be more pleased. The staff was phenominal, even recommending cheaper parking 1/2 block away. Our room was on the 31st floor with a view of coit tower and alcatraz. The king-size bed was perfect and the room was immaculate. The next time we decide to get out of town for the weekend, the Grand Hyatt at Union Square will be our first choice.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Grand Hyatt San Francisco on Union Square

Reviewer score

5
5.01.0
Anonymous
Couples
Calgary Ab
Jul 12, 2009

Great Location

Hotel was clean. Staff was very friendly and helpful. Our trip was in celebration of a wedding anniversary and the hotel sent us a chilled bottle of champagne. The best thing about the hotel would be the location. Surounded by shopping, eateries, galleries and public transport outside our door. We enjoyed a wide variety of food and had a great time walking, sight seeing and enjoying the atmosphere.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Dining tip: Long walk from hotel

If you are adventurous enough to wander into the Tenderloin District there is a great Indian/Pakistani Restaurant called the Shalimar, just off Van Ness and Polk. Grubby area, not much atmosphere, but great food and great prices.

Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
Traveling Hawaiians
Couples
Aiea, Hawaii
Jul 8, 2009

Always a Nice Hotel to Stay At in SF

The Grand Hyatt staff were helpful and friendly. We are returned visitors to SF and try to stay at the Grand Hyatt whenever we can. The Grand Hyatt usually offers a better travel package (air and hotel) than some of the other hotels around Union Square which is why we also opt to stay there while in SF. If given the choice in the future, we could definitely select the Grand Hyatt Hotel to stay at when in SF.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Couples

Entertainment tip: In Hotel

The view from the Grandview Restaurant Lounge is just outstanding on a clear day. Take time to relax at the lounge and take in the view of SF. Try their hamburger sliders up there with french fries as a snack of light meal. It's very delicious.

Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
ABEL KANTUN
Family
san jose, ca
Jul 5, 2009

Great Holiday

the staff gave a room with people inside.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Family

Review of Grand Hyatt San Francisco on Union Square

Reviewer score

5
5.01.0
Anonymous
Business
Los Angeles
Jul 2, 2009

Wonderful Stay

From the iPod charging clock radio to the immaculate 24 hour fitness center and high-tech INTERNET enabled meeting rooms, this was a wonderful lodging experience. The beds were comfortable and had plenty of pillows, the shower was high enough for me to stand under (I'm 6'2") and I could see the Transamerica building from my window. Located in the center of the financial and shopping district and steps from China town the location can't be beat. Hotel staff was efficient and friendly and the food was delicious. Great burgers and fries. The best part is it is only a short $5.35 BART ride from SFO.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Not Applicable

Take the BART from SFO's international terminal to the Powell street stop. The cost is $5.35 and the hotel is a short 5 block walk or cable car trip from there.

Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
EDawg
Couples
Concord, CA
Jun 28, 2009

Jimukkah 2009 @Grand Hyatt

I booked reservations to this hotel because I was attending a birthday pre-party for a friend mine. The pre-party gathering was actually at one of the suites at the Grand Hyatt. The pre-party has been at one of the suites at the Grand for the past 4 years. The service and staff has always been friendly and helpful. The room and suite are always clean and presentable. I highly recommend staying at this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Couples

Review of Grand Hyatt San Francisco on Union Square

Reviewer score

5
5.01.0
Pati M.
Family
Hamburg, New York
Jun 16, 2009

First class accomodations!!!!

Great location on Union Square - short walk to tour buses, shopping, Chinatown......everything. Excellent hotel. Very accomodating staff. Loved our stay. Will definately recommend to everyone traveling to San Francisco......great city!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of Grand Hyatt San Francisco on Union Square

Reviewer score

3
5.01.0
Anonymous
Couples
St. Petersburg, FL
Jun 5, 2009

great location

Great location for wandering around the city. The hotel is older and the rooms look it. The bed and the shower were great but the rest of the furniture was really old. They need to update the rooms with new furnture and flat screen tv. Carpet was worn out as well.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Couples

Dining tip: Short walk from hotel

The Ferry building was a great spot for lunch or breakfast and shopping. A smaller Pike's Market.

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