$206 Avg/night
Rate and special offer based on Check-in: May 30, 2015 Check-out: Jun 1, 2015

Grand Hyatt San Francisco on Union Square

4 stars
View map of 345 Stockton St, SAN FRANCISCO, CA 94108

Hotel Overview

Ratings and reviews for Grand Hyatt San Francisco on Union Square

Overall score

4.2 / 5
5.01.0
214 out of 214
Amenities:
4
Cleanliness:
4.5
Hotel staff:
4.4
Comfort:
4.5
Location:
4.7
Value:
4

95% would recommend to a friend.

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

3
5.01.0
Anonymous
Business
Fresno, CA
Jan 19, 2010

A Good stay.

A nice stay, but the City with all it's homeless, beggars, etc all in the area makes for an uncomfortable visit.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
Atlantic Beach, NC
Jan 5, 2010

Great location

Our overall experience was great, however the concierge had limited or misleading information which was provided when requested.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of Grand Hyatt San Francisco on Union Square

Reviewer score

3
5.01.0
Anonymous
Business
Merced, CA
Dec 20, 2009

Not as good as I thought it would be

I found the hotel to be comparable to a hotel along the interstates that you pay 49.99 a night for. Not very nice. Small rooms, old furniture, old TV's, towels that look like they came from a Motel 6. Will not be going back to Hyatt properties

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
2
Comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

Dining tip: Short walk from hotel

Morton's SteakHouse was right around the corner. Great dining experience.

Review of Grand Hyatt San Francisco on Union Square

Reviewer score

2
5.01.0
Anonymous
Business
Sacramento, CA
Dec 20, 2009

Grand Hyatt

Had to wait a few hours to get into the room, checked in well after 3PM. Nice view but the room really wasn't as nice as the Hilton or Parc 55. Had to wait long to get service in the lounge or to get the car from valet parking. Seemed very exspensive amd the quality of room service was poor. WI wouldn't stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
2
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
Sacramento, CA
Nov 15, 2009

Nice enough; Great location

Location, location, location! The hotel, itself, is nothing special, but the location is fantastic!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Review of Grand Hyatt San Francisco on Union Square

Reviewer score

1
5.01.0
T & T
Business
Toronto
Nov 12, 2009

Horrible stay due to hotel strike

It was horrible because they were on strike. No room cleaning, no room service, noisy and disturbed early in the mornings due to the picketers. I think it would have been completely fine otherwise.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
2
Location:
3
Value:
1
Trip purpose:

Business

Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
Detroit, MI
Oct 31, 2009

Great location for everything!

Great location. Great service from check in, maids and concierge. Walking distance to all premier shopping and restuarants. Awesome views of the city. If there would have been a hot tub or pool to relax in, it would have been perfect. But I would definitely return!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Great band, Fat Tuesday at Biscuits and Blues. Also, rent a car and check out Napa Valley, absolutely stunning!

Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
Texa Hill Country
Oct 28, 2009

Great Location

The staff was the best, any question i ask they were prepared and gave simple and helpful hints. Recommend to eat at several cafes close by the Hotel is over priced for what you get on the food side. Monday AM they had buffet and it cost $57.00 (for 2) a limited selection, doesn't sound bad but it was too high. Clean rooms, great view (19th floor). Parking garage is great location for Hotel. We did all the sight seeing events and a wedding.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Really check out the menu before going to any of the rest. Some look great but overcharge and you get very little for you money. Eating out was the biggest cost of the trip. Look for smaller and less tourist style places and you will be better off.

Review of Grand Hyatt San Francisco on Union Square

Reviewer score

5
5.01.0
Werner and Eeva
Business
Zurich / Switzerland
Oct 19, 2009

Still a great hotel in the heart of SF

We enjoyed the stay at the Grand Hyatt in SF (we have stayed there many times). Top location, excellent service and very nice rooms, specially when you get one on 28th floor. We can strongly recommend this hotel, either for leisure or for business.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
Pittsburgh, PA
Oct 15, 2009

A great trip

San Francisco is a wonderful city with alot to do and see. This hotel was in a good location and the staff was very helpful. I would definitly come back and stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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