Grand Hyatt San Francisco on Union Square

4 stars
345 Stockton St, SAN FRANCISCO, CA 94108
Hotel Overview
Reviewer score
4.2
out of 5
200 reviews
Great location and service

I enjoyed my stay here very much, thanks to the great service and facilities. The location in Union... See full review

  • GChris
  • Aug 2, 2014
Fab Fam Trip

Hotel bed very comfy. We wanted to take the beds with us. Everything was clean. We felt very... See full review

  • Vee Stanford
  • Jun 15, 2014
High-rise elegance only a block from Union Square

Located a block from bustling Union Square, the 36-story Grand Hyatt San Francisco towers over many of the other hotels in the area. Elegance is the theme here, with an opulent lobby and floor-to-ceiling windows in guestrooms upstairs. Some guest rooms even are allergy-free. OneUP Restaurant and Lounge, located on the Mezzanine level of the hotel and overlooking the vibrant and inviting lobby, is an American bistro incorporating classical cooking methods to create unprovincial, artistic and inventive food, sure to delight the palate and stimulate the senses.

Highlights
  • Allergy-free guestrooms
  • Unique dining experience at OneUP restaurant
  • Located one block from Union Square
Rooms

Accommodations -- 660 rooms in all -- have stunning views of the city and bay, and each comes standard with flat-screen televisions, plush Grand beds, spacious work desks and safes. A handful of rooms have been deemed allergy-friendly and undergo a regular ionization process to eliminate allergens completely. Other rooms (those that are part of the Grand Club) include complimentary beverage and snack service daily. Wi-Fi and high-speed Internet access are available in all rooms (fees apply). Pets welcome (fees apply).

Features

The hotel has received numerous awards, including the AAA Four-Diamond Award. The property also announced in 2009 a wide-sweeping green initiative that includes composting, recycling and advanced energy and resource conservation.

All guests receive complimentary access to cardio and free weight machines in the 24-hour StayFit fitness center. On-property concierge Les Clefs d’Or offers runners and joggers GPS watches and detailed maps of running and walking trails around the city (fees apply). 

Discover a unique dining experience at OneUP Restaurant located on the Mezzanine level.  Chefs combine classical cooking methods and local ingredients to produce daring culinary adventures. OneUP Lounge also offers live music entertainment.

Valet and self parking are available (fees apply).

Transportation
  • San Francisco International Airport (13 mi/21 km)
  • Oakland International Airport (16 mi/25.8 km)
  • Cable cars (1 block)
  • MUNI bus (1 block)
  • BART (4 blocks)
Attractions
  • Union Square
  • Theater District
  • Chinatown
  • North Beach
  • Financial District
  • Embarcadero
Business
  • 24-hour business center
  • 27,000 square feet of meeting space
  • 36th-floor event space with sweeping views of the entire city

Grand Hyatt San Francisco on Union Square Rooms

Concierge
Keyed-off private access floors. Access to Grand Club Lounge: comp breakfast & hors d'oeuvres. One king or two double beds.
Standard
City View rooms on floors 3-17

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Elevators
Executive level
24 hour security
FEMA approved
Activities
Exercise gym
Golf
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee maker in room
Lounge
Coffee shop
Room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Express checkout
Childcare Service
Concierge desk
Laundry/Valet services
ATM/Cash machine
Nursery for children
Security
Wake-up service
Airline desk
In-Room Safe
Meeting/Banquet facilities
Barber shop
Barber/Beauty shop
Porters
Doctor on call
Copy service
Currency exchange
Overhead projector
Audio visual equipment
Projector
White board
Conference suite
Computer rental
Easel
Internet
High-speed internet
Parking
Parking
Indoor parking
Valet parking
Accessibility
Accessible facilities
Accessible rooms
Room
Television with cable
Radio
Cordless phone
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Desk with lamp
Heated guest rooms
Hairdryer in room
Outlet adapters
Fire alarm with light
Turndown service
Cribs available
In room movies
Temperature control
Electronic door locks
Iron
Ironing board
International direct dial
Smoke detectors
Sprinklers in rooms
Bath tub

Hotel Map

37.7889 -122.4072
Nearby airports
San Francisco Intl Airport, (SFO), 13.00, MI, N; Oakland Intl Airport, (OAK), 20.00, MI, W; San Jose Intl Airport, (SJC), 45.00, MI, N;
Area description
City Center

Nearby points of interest

  • Union Square: 0.1 mi
  • Kertesz Gallery: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • Old St Mary's Cathedral: 0.3 mi
  • Don Soker Gallery: 0.3 mi
  • St Patrick's Church: 0.3 mi
  • Cartoon Art Museum: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Cable Car Museum: 0.5 mi
  • Moscone Center: 0.5 mi
  • Transamerica Pyramid: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Chinatown: 0.6 mi
  • Nob Hill: 0.6 mi
  • Union Square: 0.1 mi
  • Kertesz Gallery: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • Old St Mary's Cathedral: 0.3 mi
  • Don Soker Gallery: 0.3 mi
  • St Patrick's Church: 0.3 mi
  • Cartoon Art Museum: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Cable Car Museum: 0.5 mi
  • Moscone Center: 0.5 mi
  • Transamerica Pyramid: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Chinatown: 0.6 mi
  • Nob Hill: 0.6 mi
  • Octagon House: 0.8 mi
  • SoMa: 0.8 mi
  • Civic Centre: 0.8 mi
  • Ferry Building: 0.9 mi
  • San Francisco City Hall: 0.9 mi
  • Coit Tower: 0.9 mi
  • Haas Lilienthal House: 1 mi
  • ATT Park: 1 mi
  • Cathedral of Saint Mary of the Assumption: 1 mi
  • San Francisco Symphony: 1.1 mi
  • Lafayette Park: 1.1 mi
  • Pioneer's Monument: 1.2 mi
  • Konko Church of San Francisco: 1.2 mi
  • Japantown: 1.2 mi
  • Port of San Francisco: 1.2 mi
  • Japan Center: 1.3 mi
  • Underwater World: 1.3 mi
  • Lombard Street: 1.3 mi
  • Aquarium of the Bay: 1.3 mi
  • Pier 39: 1.4 mi
  • San Francisco Experience: 1.4 mi
  • Wax Museum Entertainment Complex: 1.4 mi
  • Ripley's Believe It or Not! Museum: 1.4 mi
  • Ghirardelli Square: 1.4 mi
  • Wyland Gallery: 1.4 mi
  • Hyde Street Pier: 1.5 mi
  • Musee Mecanique: 1.5 mi
  • Lands End: 1.9 mi
  • Mission Delores: 2 mi
  • Mission Cliffs Rock Climbing Center: 2 mi

Dining

OneUP Restaurant Lounge
Offering the ideal combination of casual luxury and lively atmosphere, OneUP is the perfect destination for locals and city visitors to enjoy American bistro fare that draws from the best of the Bay Area's locally sourced seasonal ingredients.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (200)

Ratings and reviews for Grand Hyatt San Francisco on Union Square

Overall score

4.2 / 5
5.01.0
200 out of 200
Amenities:
4
Room cleanliness:
4.5
Hotel staff:
4.4
Room comfort:
4.5
Location:
4.7
Value:
4

95% would recommend to a friend.

Sort by:
Review of Grand Hyatt San Francisco on Union Square

Reviewer score

2
5.01.0
Anonymous
Sacramento, CA
Dec 20, 2009

Grand Hyatt

Had to wait a few hours to get into the room, checked in well after 3PM. Nice view but the room really wasn't as nice as the Hilton or Parc 55. Had to wait long to get service in the lounge or to get the car from valet parking. Seemed very exspensive amd the quality of room service was poor. WI wouldn't stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
2
Review of Grand Hyatt San Francisco on Union Square

Reviewer score

5
5.01.0
Zoe
Not Provided
Nov 26, 2009

We enjoyed our stay here. The

We enjoyed our stay here. The Double Decker tour bus stopped right outside the hotel and provided us with transport to the Golden Gate and Haight / Ashley which were the highlights of our trip. The Staff are friendly and attentive. We really enjoyed our stay here.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
No rating
Location:
5
Value:
5
Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Sacramento, CA
Nov 15, 2009

Nice enough; Great location

Location, location, location! The hotel, itself, is nothing special, but the location is fantastic!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Review of Grand Hyatt San Francisco on Union Square

Reviewer score

1
5.01.0
T & T
Toronto
Nov 12, 2009

Horrible stay due to hotel strike

It was horrible because they were on strike. No room cleaning, no room service, noisy and disturbed early in the mornings due to the picketers. I think it would have been completely fine otherwise.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
2
Location:
3
Value:
1
Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Not Provided
Nov 10, 2009

Strike on at the time of my visit.

Strike on at the time of my visit. Staff all courteous but facilities significnatly reduced due to strike

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
No rating
Location:
4
Value:
3
Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
Detroit, MI
Oct 31, 2009

Great location for everything!

Great location. Great service from check in, maids and concierge. Walking distance to all premier shopping and restuarants. Awesome views of the city. If there would have been a hot tub or pool to relax in, it would have been perfect. But I would definitely return!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Great band, Fat Tuesday at Biscuits and Blues. Also, rent a car and check out Napa Valley, absolutely stunning!

Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Texa Hill Country
Oct 28, 2009

Great Location

The staff was the best, any question i ask they were prepared and gave simple and helpful hints. Recommend to eat at several cafes close by the Hotel is over priced for what you get on the food side. Monday AM they had buffet and it cost $57.00 (for 2) a limited selection, doesn't sound bad but it was too high. Clean rooms, great view (19th floor). Parking garage is great location for Hotel. We did all the sight seeing events and a wedding.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Dining tip: Short drive from hotel

Really check out the menu before going to any of the rest. Some look great but overcharge and you get very little for you money. Eating out was the biggest cost of the trip. Look for smaller and less tourist style places and you will be better off.

Review of Grand Hyatt San Francisco on Union Square

Reviewer score

5
5.01.0
Werner and Eeva
Zurich / Switzerland
Oct 19, 2009

Still a great hotel in the heart of SF

We enjoyed the stay at the Grand Hyatt in SF (we have stayed there many times). Top location, excellent service and very nice rooms, specially when you get one on 28th floor. We can strongly recommend this hotel, either for leisure or for business.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Pittsburgh, PA
Oct 15, 2009

A great trip

San Francisco is a wonderful city with alot to do and see. This hotel was in a good location and the staff was very helpful. I would definitly come back and stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
"Dr. Bill"
GEORGIA
Oct 10, 2009

GRAND HYATT SAN FRANCISCO NIGHTMARE

It qualifies as a 4-star hotel.Great room. Great room location=20th floor overlooking Union Square. Did not rent car in San Fran and glad- because I found out that GRAND HYATT charges $49.00 (!) per day to park your car ,Absolutely ridiculous. One scary event: 1 A.M....heard two female voises outside my door. Two young and drunk women leaning against my door. I asked them to please be quite,sleeping,etc.., One said I was "awful last night...threatened me...I told them I wasn't even there 'last night'....I called security and they came up and took care of it,but it was frightening.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Money-saving tip: Short walk from hotel

A senior like myself can pay 75 cents for a troLley ticket and with a transfer ride pretty much anywhere all day. I never got a cab. Warned about scams..."overcharging..taking the long way to destination with meter running,etc...". OTHER: Easy to get top the SF Intl Airport downtown using BART transit system....only $8.10 and took me to Powell Street Station a short 3 block walk to Gramd Hyatt.Clean and very efficient/

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