$259 Avg/night
Rate and special offer based on Check-in: Sep 26, 2014 Check-out: Sep 27, 2014

Grand Hyatt San Francisco on Union Square

4 stars
345 Stockton St, SAN FRANCISCO, CA 94108
Hotel Overview
Reviewer score
4.2
out of 5
188 reviews
Great location and service

I enjoyed my stay here very much, thanks to the great service and facilities. The location in Union... See full review

  • GChris
  • Aug 2, 2014
Fab Fam Trip

Hotel bed very comfy. We wanted to take the beds with us. Everything was clean. We felt very... See full review

  • Vee Stanford
  • Jun 15, 2014
High-rise elegance only a block from Union Square

Located a block from bustling Union Square, the 36-story Grand Hyatt San Francisco towers over many of the other hotels in the area. Elegance is the theme here, with an opulent lobby and floor-to-ceiling windows in guestrooms upstairs. Some guest rooms even are allergy-free. OneUP Restaurant and Lounge, located on the Mezzanine level of the hotel and overlooking the vibrant and inviting lobby, is an American bistro incorporating classical cooking methods to create unprovincial, artistic and inventive food, sure to delight the palate and stimulate the senses.

Highlights
  • Allergy-free guestrooms
  • Unique dining experience at OneUP restaurant
  • Located one block from Union Square
Rooms

Accommodations -- 660 rooms in all -- have stunning views of the city and bay, and each comes standard with flat-screen televisions, plush Grand beds, spacious work desks and safes. A handful of rooms have been deemed allergy-friendly and undergo a regular ionization process to eliminate allergens completely. Other rooms (those that are part of the Grand Club) include complimentary beverage and snack service daily. Wi-Fi and high-speed Internet access are available in all rooms (fees apply). Pets welcome (fees apply).

Features

The hotel has received numerous awards, including the AAA Four-Diamond Award. The property also announced in 2009 a wide-sweeping green initiative that includes composting, recycling and advanced energy and resource conservation.

All guests receive complimentary access to cardio and free weight machines in the 24-hour StayFit fitness center. On-property concierge Les Clefs d’Or offers runners and joggers GPS watches and detailed maps of running and walking trails around the city (fees apply). 

Discover a unique dining experience at OneUP Restaurant located on the Mezzanine level.  Chefs combine classical cooking methods and local ingredients to produce daring culinary adventures. OneUP Lounge also offers live music entertainment.

Valet and self parking are available (fees apply).

Transportation
  • San Francisco International Airport (13 mi/21 km)
  • Oakland International Airport (16 mi/25.8 km)
  • Cable cars (1 block)
  • MUNI bus (1 block)
  • BART (4 blocks)
Attractions
  • Union Square
  • Theater District
  • Chinatown
  • North Beach
  • Financial District
  • Embarcadero
Business
  • 24-hour business center
  • 27,000 square feet of meeting space
  • 36th-floor event space with sweeping views of the entire city

Hotel Map

37.7889 -122.4072
Nearby airports
San Francisco Intl Airport, (SFO), 13.00, MI, N; Oakland Intl Airport, (OAK), 20.00, MI, W; San Jose Intl Airport, (SJC), 45.00, MI, N;
Area description
City Center

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Grand Hyatt San Francisco on Union Square Rooms

Concierge
Keyed-off private access floors. Access to Grand Club Lounge: comp breakfast & hors d'oeuvres. One king or two double beds.
Standard
City View rooms on floors 3-17

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Elevators
Executive level
24 hour security
FEMA approved
Activities
Exercise gym
Golf
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee maker in room
Lounge
Coffee shop
Room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Express checkout
Childcare Service
Concierge desk
Laundry/Valet services
ATM/Cash machine
Nursery for children
Security
Wake-up service
Airline desk
In-Room Safe
Meeting/Banquet facilities
Barber shop
Barber/Beauty shop
Porters
Doctor on call
Copy service
Currency exchange
Overhead projector
Audio visual equipment
Projector
White board
Conference suite
Computer rental
Easel
Internet
High-speed internet
Parking
Parking
Indoor parking
Valet parking
Accessibility
Accessible facilities
Accessible rooms
Room
Television with cable
Radio
Cordless phone
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Desk with lamp
Heated guest rooms
Hairdryer in room
Outlet adapters
Fire alarm with light
Turndown service
Cribs available
In room movies
Temperature control
Electronic door locks
Iron
Ironing board
International direct dial
Smoke detectors
Sprinklers in rooms
Bath tub

Nearby points of interest

  • Union Square: 0.1 mi
  • Kertesz Gallery: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • Old St Mary's Cathedral: 0.3 mi
  • Don Soker Gallery: 0.3 mi
  • St Patrick's Church: 0.3 mi
  • Cartoon Art Museum: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Cable Car Museum: 0.5 mi
  • Moscone Center: 0.5 mi
  • Transamerica Pyramid: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Chinatown: 0.6 mi
  • Nob Hill: 0.6 mi
  • Union Square: 0.1 mi
  • Kertesz Gallery: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • Old St Mary's Cathedral: 0.3 mi
  • Don Soker Gallery: 0.3 mi
  • St Patrick's Church: 0.3 mi
  • Cartoon Art Museum: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Cable Car Museum: 0.5 mi
  • Moscone Center: 0.5 mi
  • Transamerica Pyramid: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Chinatown: 0.6 mi
  • Nob Hill: 0.6 mi
  • Octagon House: 0.8 mi
  • SoMa: 0.8 mi
  • Civic Centre: 0.8 mi
  • Ferry Building: 0.9 mi
  • San Francisco City Hall: 0.9 mi
  • Coit Tower: 0.9 mi
  • Haas Lilienthal House: 1 mi
  • ATT Park: 1 mi
  • Cathedral of Saint Mary of the Assumption: 1 mi
  • San Francisco Symphony: 1.1 mi
  • Lafayette Park: 1.1 mi
  • Pioneer's Monument: 1.2 mi
  • Konko Church of San Francisco: 1.2 mi
  • Japantown: 1.2 mi
  • Port of San Francisco: 1.2 mi
  • Japan Center: 1.3 mi
  • Underwater World: 1.3 mi
  • Lombard Street: 1.3 mi
  • Aquarium of the Bay: 1.3 mi
  • Pier 39: 1.4 mi
  • San Francisco Experience: 1.4 mi
  • Wax Museum Entertainment Complex: 1.4 mi
  • Ripley's Believe It or Not! Museum: 1.4 mi
  • Ghirardelli Square: 1.4 mi
  • Wyland Gallery: 1.4 mi
  • Hyde Street Pier: 1.5 mi
  • Musee Mecanique: 1.5 mi
  • Lands End: 1.9 mi
  • Mission Delores: 2 mi
  • Mission Cliffs Rock Climbing Center: 2 mi

Dining

OneUP Restaurant Lounge
Offering the ideal combination of casual luxury and lively atmosphere, OneUP is the perfect destination for locals and city visitors to enjoy American bistro fare that draws from the best of the Bay Area's locally sourced seasonal ingredients.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (188)

Ratings and reviews for Grand Hyatt San Francisco on Union Square

Overall score

4.2 / 5
5.01.0
188 out of 188
Amenities:
4
Room cleanliness:
4.4
Hotel staff:
4.4
Room comfort:
4.5
Location:
4.7
Value:
4

95% would recommend to a friend.

Sort by:
Review of Grand Hyatt San Francisco on Union Square

Reviewer score

5
5.01.0
Anonymous
West Palm Beach, fl
Oct 5, 2009

wonderful place

the staff and hotel was wonderful, would highly recommend. A special thank you to [...] for their extra special touch, making our stay so enjoyable.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Entertainment tip: In Hotel

china town is right around the corner

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
shoegirl4444
Overland Park, KS
Sep 29, 2009

Nice hotel

This hotel was within walking distance to all of Union Square's attractions and right in the heart of the shopping district.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Shopping tip: Short walk from hotel

Check out the food court below the mall with Nordstrom & Bloomingdales. There is a gourmet grocery store down there also.

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
doboy
Sacramento, CA
Sep 28, 2009

Great location but small room/shower

We had a room on the 12th floor with a great view of the city. The room was small with a very small bathroom and the shower had curtains which seemed pretty cheap. The bed was fantastic and there were plenty of plush pillows so we got great sleep. There were 6 elevators but I felt that they were a little slow. The location was fantastic as it was 1/2 block to all the shops and Union Square. We also ate at the Grandview Restaurant on the 36th floor which had a great view and the portions were decent size. I would stay here once again if I had to plan another shopping trip to SF.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
3
Money-saving tip: Not Applicable

Park at either the self park Sutter-Stockton garage for about $30 or the 450 Sutter Garage for $30 as compared with the Grand Hyatt which charged $50 a night.

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

5
5.01.0
Anonymous
Kearny, NJ
Sep 27, 2009

Unbeatable Location

You are definitely at the best possible location in San Fran. Close to literally everything. Great hotel, excellent service, rooms are very clean. I have absolutely no complaints on my stay there.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Palo Cedro Ca
Sep 27, 2009

great for us

The only complaint we might have would be was when we checked in we were treated like lower class citizens, because we booked through Orbitz and told that all the king beds were gone and all they had were two doubles in a room. This was not a problem for us, although, a queen or king is what was requested, not double, it was the way it was presented. Everything else was great. We were there on business, but we also went to a Giants baseball game, and we went to dinner at O'Doul's and walked around Union Square. We have been to the city many times so it was just nice to get away for a few days.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

5
5.01.0
Anonymous
Business
North of Seattle
Sep 23, 2009

Good place!

Friendly and helpful check-in. Attentive Bell and Front Desk staff. Reasonably priced breakfast with unbeatable view. Can't beat the location for Union Square and surrounding area.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
3
Trip purpose:

Business

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
mimickinga
athens, ga
Sep 22, 2009

highly reccommended

enjoyed a 4 day opportuntity to tour the area. assistance at the conceige desk was fantastic. We were able to see the city at it's best and enjoy the wine country, Tiberon and Saulsalito.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
Hiilani
Hawaii
Sep 21, 2009

Good value for the price and location.

For the price during the time of year stayed, this hotel was a great value. Its location is excellent, within walking distance to everything in the Union Square area. The self-park arrangement between the hotel and the parking garage is excellent. The decor is beautiful and the views were great. In the future, I'd like to see more electrical outlets available for travelers with lots of items that need electricity. We had two adults traveling with the following (2 laptops, 2 cell phones, electric shaver, digital camera charger, 2 ipods), and finding available and easily accessible electrical outlets near the desk area was difficult because of the room's existing items that required outlets (e.g., tv, lamps, coffee pot). However, overall it was a great stay. Wish we had more time to stay longer.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

Take advantage of the hotel's central location in the Union Square area, as it is in close proximity (walking distance) to great shopping and dining, and easily walkable to farther shopping/dining locations north, south, east and west of the hotel. *****ATTENTION Hyatt Programming Staff: Need rating definitions for the Satisfaction Survey below. Don't know if far left is "Excellent" and far right is "Poor," or the other way around.*****

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
puffidoc
madison, wisconsin
Sep 9, 2009

great location for the price

nice hotel,good location, busy sightseeing, didn't have time to check out the pool or the fitness center.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Sightseeing tip: Not Applicable

do the Alcatraz and city tour with the Urban Adventure company, great narration and sights.

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
amk16
Toronto, Ontario
Sep 7, 2009

Great location, efficient services

Great location. Friendly staff. Helpful services - boarding pass printing, quick check-in and check-out.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
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