$169 Avg/night
Rate and special offer based on Check-in: Dec 24, 2014 Check-out: Dec 25, 2014

Grand Hyatt San Francisco on Union Square

4 stars
345 Stockton St, SAN FRANCISCO, CA 94108
Hotel Overview
Reviewer score
4.2
out of 5
191 reviews
Great location

Wonderful hotel! Great location for shopping, nightlife and san fransisco attractions. See full review

  • Sfern
  • Nov 17, 2014
Fanastatic weekend away

The room was nice but the hotel was great. Friendly staff. Nice bar. Good breakfast. See full review

  • minbrowse
  • Nov 17, 2014
High-rise elegance only a block from Union Square

Located a block from bustling Union Square, the 36-story Grand Hyatt San Francisco towers over many of the other hotels in the area. Elegance is the theme here, with an opulent lobby and floor-to-ceiling windows in guestrooms upstairs. Some guest rooms even are allergy-free. OneUP Restaurant and Lounge, located on the Mezzanine level of the hotel and overlooking the vibrant and inviting lobby, is an American bistro incorporating classical cooking methods to create unprovincial, artistic and inventive food, sure to delight the palate and stimulate the senses.

Highlights
  • Allergy-free guestrooms
  • Unique dining experience at OneUP restaurant
  • Located one block from Union Square
Rooms

Accommodations -- 660 rooms in all -- have stunning views of the city and bay, and each comes standard with flat-screen televisions, plush Grand beds, spacious work desks and safes. A handful of rooms have been deemed allergy-friendly and undergo a regular ionization process to eliminate allergens completely. Other rooms (those that are part of the Grand Club) include complimentary beverage and snack service daily. Wi-Fi and high-speed Internet access are available in all rooms (fees apply). Pets welcome (fees apply).

Features

The hotel has received numerous awards, including the AAA Four-Diamond Award. The property also announced in 2009 a wide-sweeping green initiative that includes composting, recycling and advanced energy and resource conservation.

All guests receive complimentary access to cardio and free weight machines in the 24-hour StayFit fitness center. On-property concierge Les Clefs d’Or offers runners and joggers GPS watches and detailed maps of running and walking trails around the city (fees apply). 

Discover a unique dining experience at OneUP Restaurant located on the Mezzanine level.  Chefs combine classical cooking methods and local ingredients to produce daring culinary adventures. OneUP Lounge also offers live music entertainment.

Valet and self parking are available (fees apply).

Transportation
  • San Francisco International Airport (13 mi/21 km)
  • Oakland International Airport (16 mi/25.8 km)
  • Cable cars (1 block)
  • MUNI bus (1 block)
  • BART (4 blocks)
Attractions
  • Union Square
  • Theater District
  • Chinatown
  • North Beach
  • Financial District
  • Embarcadero
Business
  • 24-hour business center
  • 27,000 square feet of meeting space
  • 36th-floor event space with sweeping views of the entire city

Recommendations for you

Customers who viewed Grand Hyatt San Francisco on Union Square also booked these hotels.

Grand Hyatt San Francisco on Union Square Rooms

Concierge
Keyed-off private access floors. Access to Grand Club Lounge: comp breakfast & hors d'oeuvres. One king or two double beds.
Standard
City View rooms on floors 3-17

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Elevators
Executive level
24 hour security
FEMA approved
Activities
Exercise gym
Golf
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee maker in room
Lounge
Coffee shop
Room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Express checkout
Childcare Service
Concierge desk
Laundry/Valet services
ATM/Cash machine
Nursery for children
Security
Wake-up service
Airline desk
In-Room Safe
Meeting/Banquet facilities
Barber shop
Barber/Beauty shop
Porters
Doctor on call
Copy service
Currency exchange
Overhead projector
Audio visual equipment
Projector
White board
Conference suite
Computer rental
Easel
Internet
High-speed internet
Parking
Parking
Indoor parking
Valet parking
Accessibility
Accessible facilities
Accessible rooms
Room
Television with cable
Radio
Cordless phone
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Desk with lamp
Heated guest rooms
Hairdryer in room
Outlet adapters
Fire alarm with light
Turndown service
Cribs available
In room movies
Temperature control
Electronic door locks
Iron
Ironing board
International direct dial
Smoke detectors
Sprinklers in rooms
Bath tub

Nearby points of interest

  • Union Square: 0.1 mi
  • Kertesz Gallery: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • Old St Mary's Cathedral: 0.3 mi
  • Don Soker Gallery: 0.3 mi
  • St Patrick's Church: 0.3 mi
  • Cartoon Art Museum: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Cable Car Museum: 0.5 mi
  • Moscone Center: 0.5 mi
  • Transamerica Pyramid: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Chinatown: 0.6 mi
  • Octagon House: 0.8 mi
  • Union Square: 0.1 mi
  • Kertesz Gallery: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • Old St Mary's Cathedral: 0.3 mi
  • Don Soker Gallery: 0.3 mi
  • St Patrick's Church: 0.3 mi
  • Cartoon Art Museum: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Cable Car Museum: 0.5 mi
  • Moscone Center: 0.5 mi
  • Transamerica Pyramid: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Chinatown: 0.6 mi
  • Octagon House: 0.8 mi
  • SoMa: 0.8 mi
  • Civic Centre: 0.8 mi
  • Ferry Building: 0.9 mi
  • San Francisco City Hall: 0.9 mi
  • Coit Tower: 0.9 mi
  • Haas Lilienthal House: 1 mi
  • ATT Park: 1 mi
  • Cathedral of Saint Mary of the Assumption: 1 mi
  • San Francisco Symphony: 1.1 mi
  • Lafayette Park: 1.1 mi
  • Pioneer's Monument: 1.2 mi
  • Konko Church of San Francisco: 1.2 mi
  • Japantown: 1.2 mi
  • Port of San Francisco: 1.2 mi
  • Japan Center: 1.3 mi
  • Underwater World: 1.3 mi
  • Lombard Street: 1.3 mi
  • Aquarium of the Bay: 1.3 mi
  • Pier 39: 1.4 mi
  • San Francisco Experience: 1.4 mi
  • Wax Museum Entertainment Complex: 1.4 mi
  • Ripley's Believe It or Not! Museum: 1.4 mi
  • Ghirardelli Square: 1.4 mi
  • Wyland Gallery: 1.4 mi
  • Hyde Street Pier: 1.5 mi
  • Musee Mecanique: 1.5 mi
  • Lands End: 1.9 mi
  • Mission Delores: 2 mi
  • Mission Cliffs Rock Climbing Center: 2 mi
  • Mission Dolores: 2 mi

Dining

OneUP Restaurant Lounge
Offering the ideal combination of casual luxury and lively atmosphere, OneUP is the perfect destination for locals and city visitors to enjoy American bistro fare that draws from the best of the Bay Area's locally sourced seasonal ingredients.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (191)

Ratings and reviews for Grand Hyatt San Francisco on Union Square

Overall score

4.2 / 5
5.01.0
191 out of 191
Amenities:
4
Room cleanliness:
4.4
Hotel staff:
4.4
Room comfort:
4.5
Location:
4.7
Value:
4

94% would recommend to a friend.

Sort by:
Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
Teacher and Family
Business
Syracuse, NY
Jul 4, 2010

Family trip to San Francisco

Room was very nice and staff was polite and attentive. Hotel was close to shopping, sites, restaurants. Valet parking was expensive at $49.00 per day plus taxes. Valet parking staff damaged rental car and did not tell us it had been done which became a problem when we turned rental in.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
Seattle
Jul 3, 2010

Great stay right in the heart of it all!

Beautiful hotel in the heart of the city! Very courteous and helpful staff, very nice, clean and comfortable room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
Iowa
Jul 1, 2010

Great downtown SF location!

Our flight was delayed one day into SF, and the receptionist at the front desk demanded that I provide a credit card number to keep my reservation. [...]Otherwise, the hotel was great, the rest of the staff very helpful, the view from the 36th floor bar/restaurant spectacular.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Grand Hyatt San Francisco on Union Square

Reviewer score

5
5.01.0
IR143
Business
Los Angeles, CA
Jun 29, 2010

Great location, live and fun!

I found the location as a perfect one for traveling and shopping! Great restaraunt on the 36 th floor with the gorgeous view!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

5
5.01.0
Anonymous
Business
So Cal
Jun 29, 2010

Great room, beautiful view

We walked everywhere from this location and enjoyed the hassle free, non congested hotel and helpful staff. Beautiful view and fabulous room.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Grand Hyatt San Francisco on Union Square

Reviewer score

3
5.01.0
Anonymous
Business
San Diego, CA
Jun 29, 2010

Awesome Stay

Very close to mostly all great stores and restaurants. Staff were very polite and helpful. Room is very clean and big enough for couples. I would stay at this hotel again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
Miami, Fl
Jun 23, 2010

Excellent Location, Really nice hotel

Service was great ! Checked in early w no problems. Beautiful view from restaurant/bar on top floor.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Lefty O doul's Irish pub, Great breakfast ! Most reasonable prices in area.

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

5
5.01.0
global business traveler
Business
san diego
Jun 9, 2010

A hotel with character

The hotel is well located in Union Square. The staff was quite friendly, the rooms were spotless and every request was fulfilled promptly and with a smile. Like very large city hotel, they charge for internet access which is always a bit disconerting to me since it is a requirement of most business travelers. The restaurant/lounge on the top floor offers the most spectacular views of San Francisco you will every see. Good value for the money, for sure!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
Anonymous
Business
California
Jun 7, 2010

Great location

Many places are within walking distance. Public transportation is very convenience.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
Chihuahua momma
Business
Victoria, BC
May 30, 2010

Awesome location, okay room.

My husband and I stayed here for 3 nights and found it to be a decent hotel. Check in was easy and the staff were friendly. The room was not as updated as we had hoped but it wasn't horrible. I did note that there were three lamps, none of which matched. There also wasn't a flat screen TV which I would have liked but wasn't expecting after having read the reviews beforehand. The bed was comfortable and had nice sheets and pillows. The view looked right down on Union Square and Macy's which was cool. The room was very silent which was nice after being out all day in the busy city. I had heard the rooftop restaurant was nice so we went there for dinner one night. The view was amazing and the food was delicious. Very pricey meals but definitely worth it to enjoy the views and the entertainment (there was a guy playing piano). FYI the chowder and the crabcakes were amazing. The location of the hotel was perfect as it was a five minute walk to lots of shopping and was super central. If you would like to see the sights I would recommend taking the hop on-hop off double decker tour bus which has four different routes around the city and your ticket is good for 48 hrs and can be used as many times as you'd like. You can buy tickets and hop on in front of Macy's, across from Union Square. Other than the non-modern room the only thing that was annoying was the price for internet. I needed to print out a single page for my airport shuttle voucher and was told by the staff member that it was .25 a minute but when I got to the Business Center I saw that there was a minimum of $6.00 per session plus $1.00 per page for printing. And I only needed to print out one page! Oh well. Regardless, I would stay here again because of it's super location.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

The rooftop restaurant has spectacular views, live music to set the mood, and delicious food. Pricey though but highly worth it.

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