Grand Hyatt San Francisco on Union Square

4 stars
345 Stockton St, SAN FRANCISCO, CA 94108
Hotel Overview
Reviewer score
4.2
out of 5
191 reviews
Great location

Wonderful hotel! Great location for shopping, nightlife and san fransisco attractions. See full review

  • Sfern
  • Nov 17, 2014
Fanastatic weekend away

The room was nice but the hotel was great. Friendly staff. Nice bar. Good breakfast. See full review

  • minbrowse
  • Nov 17, 2014
High-rise elegance only a block from Union Square

Located a block from bustling Union Square, the 36-story Grand Hyatt San Francisco towers over many of the other hotels in the area. Elegance is the theme here, with an opulent lobby and floor-to-ceiling windows in guestrooms upstairs. Some guest rooms even are allergy-free. OneUP Restaurant and Lounge, located on the Mezzanine level of the hotel and overlooking the vibrant and inviting lobby, is an American bistro incorporating classical cooking methods to create unprovincial, artistic and inventive food, sure to delight the palate and stimulate the senses.

Highlights
  • Allergy-free guestrooms
  • Unique dining experience at OneUP restaurant
  • Located one block from Union Square
Rooms

Accommodations -- 660 rooms in all -- have stunning views of the city and bay, and each comes standard with flat-screen televisions, plush Grand beds, spacious work desks and safes. A handful of rooms have been deemed allergy-friendly and undergo a regular ionization process to eliminate allergens completely. Other rooms (those that are part of the Grand Club) include complimentary beverage and snack service daily. Wi-Fi and high-speed Internet access are available in all rooms (fees apply). Pets welcome (fees apply).

Features

The hotel has received numerous awards, including the AAA Four-Diamond Award. The property also announced in 2009 a wide-sweeping green initiative that includes composting, recycling and advanced energy and resource conservation.

All guests receive complimentary access to cardio and free weight machines in the 24-hour StayFit fitness center. On-property concierge Les Clefs d’Or offers runners and joggers GPS watches and detailed maps of running and walking trails around the city (fees apply). 

Discover a unique dining experience at OneUP Restaurant located on the Mezzanine level.  Chefs combine classical cooking methods and local ingredients to produce daring culinary adventures. OneUP Lounge also offers live music entertainment.

Valet and self parking are available (fees apply).

Transportation
  • San Francisco International Airport (13 mi/21 km)
  • Oakland International Airport (16 mi/25.8 km)
  • Cable cars (1 block)
  • MUNI bus (1 block)
  • BART (4 blocks)
Attractions
  • Union Square
  • Theater District
  • Chinatown
  • North Beach
  • Financial District
  • Embarcadero
Business
  • 24-hour business center
  • 27,000 square feet of meeting space
  • 36th-floor event space with sweeping views of the entire city

Grand Hyatt San Francisco on Union Square Rooms

Concierge
Keyed-off private access floors. Access to Grand Club Lounge: comp breakfast & hors d'oeuvres. One king or two double beds.
Standard
City View rooms on floors 3-17

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Elevators
Executive level
24 hour security
FEMA approved
Activities
Exercise gym
Golf
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee maker in room
Lounge
Coffee shop
Room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Express checkout
Childcare Service
Concierge desk
Laundry/Valet services
ATM/Cash machine
Nursery for children
Security
Wake-up service
Airline desk
In-Room Safe
Meeting/Banquet facilities
Barber shop
Barber/Beauty shop
Porters
Doctor on call
Copy service
Currency exchange
Overhead projector
Audio visual equipment
Projector
White board
Conference suite
Computer rental
Easel
Internet
High-speed internet
Parking
Parking
Indoor parking
Valet parking
Accessibility
Accessible facilities
Accessible rooms
Room
Television with cable
Radio
Cordless phone
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Desk with lamp
Heated guest rooms
Hairdryer in room
Outlet adapters
Fire alarm with light
Turndown service
Cribs available
In room movies
Temperature control
Electronic door locks
Iron
Ironing board
International direct dial
Smoke detectors
Sprinklers in rooms
Bath tub

Hotel Map

37.7889 -122.4072
Nearby airports
San Francisco Intl Airport, (SFO), 13.00, MI, N; Oakland Intl Airport, (OAK), 20.00, MI, W; San Jose Intl Airport, (SJC), 45.00, MI, N;
Area description
City Center

Nearby points of interest

  • Union Square: 0.1 mi
  • Kertesz Gallery: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • Old St Mary's Cathedral: 0.3 mi
  • Don Soker Gallery: 0.3 mi
  • St Patrick's Church: 0.3 mi
  • Cartoon Art Museum: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Cable Car Museum: 0.5 mi
  • Moscone Center: 0.5 mi
  • Transamerica Pyramid: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Chinatown: 0.6 mi
  • Octagon House: 0.8 mi
  • Union Square: 0.1 mi
  • Kertesz Gallery: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • Old St Mary's Cathedral: 0.3 mi
  • Don Soker Gallery: 0.3 mi
  • St Patrick's Church: 0.3 mi
  • Cartoon Art Museum: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Cable Car Museum: 0.5 mi
  • Moscone Center: 0.5 mi
  • Transamerica Pyramid: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Chinatown: 0.6 mi
  • Octagon House: 0.8 mi
  • SoMa: 0.8 mi
  • Civic Centre: 0.8 mi
  • Ferry Building: 0.9 mi
  • San Francisco City Hall: 0.9 mi
  • Coit Tower: 0.9 mi
  • Haas Lilienthal House: 1 mi
  • ATT Park: 1 mi
  • Cathedral of Saint Mary of the Assumption: 1 mi
  • San Francisco Symphony: 1.1 mi
  • Lafayette Park: 1.1 mi
  • Pioneer's Monument: 1.2 mi
  • Konko Church of San Francisco: 1.2 mi
  • Japantown: 1.2 mi
  • Port of San Francisco: 1.2 mi
  • Japan Center: 1.3 mi
  • Underwater World: 1.3 mi
  • Lombard Street: 1.3 mi
  • Aquarium of the Bay: 1.3 mi
  • Pier 39: 1.4 mi
  • San Francisco Experience: 1.4 mi
  • Wax Museum Entertainment Complex: 1.4 mi
  • Ripley's Believe It or Not! Museum: 1.4 mi
  • Ghirardelli Square: 1.4 mi
  • Wyland Gallery: 1.4 mi
  • Hyde Street Pier: 1.5 mi
  • Musee Mecanique: 1.5 mi
  • Lands End: 1.9 mi
  • Mission Delores: 2 mi
  • Mission Cliffs Rock Climbing Center: 2 mi
  • Mission Dolores: 2 mi

Dining

OneUP Restaurant Lounge
Offering the ideal combination of casual luxury and lively atmosphere, OneUP is the perfect destination for locals and city visitors to enjoy American bistro fare that draws from the best of the Bay Area's locally sourced seasonal ingredients.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (191)

Ratings and reviews for Grand Hyatt San Francisco on Union Square

Overall score

4.2 / 5
5.01.0
191 out of 191
Amenities:
4
Room cleanliness:
4.4
Hotel staff:
4.4
Room comfort:
4.5
Location:
4.7
Value:
4

94% would recommend to a friend.

Sort by:
Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
Grizz
Business
Casper, Wyoming
Nov 25, 2012

Good hotel

The staff was great, the room was nice, I didn't like that they charged for internet access and the valet service was $20 more per day than parking it myself 1/2 block away.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

5
5.01.0
Waltraud
Business
New York, NY
Nov 19, 2012

Luxurious and affordable

An absolutely wonderful hotel--swanky, friendly and attentive staff, the room was beautiful (with a wonderful view--I was on the 22nd floor), and the RESTAURANT (just reopened after major remodeling) is FABULOUS. I had a breakfast date with a friend one morning but went to the hotel in-house first because the food is divine, then just had coffee with my friend later. My traveling companion had the same response--wonderful, wonderful hotel. I would look for an excuse to come to San Francisco just to stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Long walk from hotel

Go to the trouble of walking through the nearby tunnel to Chinatown. Great place to shop for gifts for friends and family back home.

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
ed frisco bound
Business
laguna niguel, ca
Sep 20, 2012

weekend getaway

Wonderful. We wanted a fun getaway for our anniversary and that's what we got. Rooms were new and clean. Views were awesome. John the concierge treated us very nice. Location was perfect. Didn't need a car at all. Still doing construction but didn't bother us at all. Everyone was great.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Always good to make a reservation if possible. It can get very busy on the weekends. Many choices for food, especially around union square. Johns grill was wonderful.

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
bludavis
Business
Montgomery, AL
Sep 10, 2012

Location-Location-Location

Can't beat the location to Union Square, great food and shopping all around and only a few short blocks from BART station. Rooms well appointed and fantastic views of the city and bay from the lounge upstairs. Will definitely stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
fourgirls
Business
Springfield
Sep 10, 2012

visiting daughter at med school

Staff were very helpful and professional. Bed was comfortable. Room was clean. they were currently working on lobby renovations- had just finished renovating rooms; however, bathroom fan didn't work. Our room came with free breakfast, which was the breakfast buffet. Food was excellent- several meat options, eggs, fruit, cheese, bread/ pastries, yogurt, oatmeal. Wait staff were excellent- always there to refill your coffee or juice. Location convenient to all shopping stores. we were on the 14th floor- could hear street noise saturday night/ early sun morning- (however, beyond hotels control). i would stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Time-saving tip: Not Applicable

Use the Muni - don't try to get around with a car- takes longer to drive somewhere than using public transportation.

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
VVShell
Business
San Carlos, CA
Sep 3, 2012

good experience at Grand Hyatt SF

We enjoyed the comfort during our stay at the hotel. The location adjacent to Union Square and Chinatown is perfect for us.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Good shopping at Chinatown which only takes 10 minutes walk from the Hotel.

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

5
5.01.0
runnerat60
Business
Tyler, TX
Aug 17, 2012

Wonderful Stay at Grand Hyatt Union Square

Every single staff member we encountered was very friendly!!! We loved our stay......great location!!! We will definitely stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Grand Hyatt San Francisco on Union Square

Reviewer score

5
5.01.0
Eltepadelatorre
Business
Santa Mónica, CA
Jul 6, 2012

Had a great time

Eventhough is Was being under construcción, i has a great time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

Is located in Union square the fascino distric Of San Francisco.

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Thank you for your feedback!
Review of Grand Hyatt San Francisco on Union Square

Reviewer score

5
5.01.0
Mimibc
Business
Manteca, ca
Jul 5, 2012

Excellent stay

Great location, proximity to union square is absolutely unbeatable. Fantastic staff, friendly, helpful and generous! The woman at the front desk gave us a room on the 27th floor that overlooked the ocean and city!!! Would stay again most definetly.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
sgood1
Business
Merced, ca
Jul 4, 2012

Great room AND customer service!!!

we stayed at this hotel for only one night and we got a great package deal which included breakfast for two and free valet parking so our room cost for a King bed with a city view was a great value!!!! Especially since everything in the room was like new, very modern and the bed was VERY comfortable. Everyone who worked there that we had contact with went out of their way to say hello and be helpful!! We will stay here again!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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