$173 Avg/night
Rate and special offer based on Check-in: Nov 28, 2014 Check-out: Dec 1, 2014

Grand Hyatt San Francisco on Union Square

4 stars
345 Stockton St, SAN FRANCISCO, CA 94108
Hotel Overview
Reviewer score
4.2
out of 5
191 reviews
Great location

Wonderful hotel! Great location for shopping, nightlife and san fransisco attractions. See full review

  • Sfern
  • Nov 17, 2014
Fanastatic weekend away

The room was nice but the hotel was great. Friendly staff. Nice bar. Good breakfast. See full review

  • minbrowse
  • Nov 17, 2014
High-rise elegance only a block from Union Square

Located a block from bustling Union Square, the 36-story Grand Hyatt San Francisco towers over many of the other hotels in the area. Elegance is the theme here, with an opulent lobby and floor-to-ceiling windows in guestrooms upstairs. Some guest rooms even are allergy-free. OneUP Restaurant and Lounge, located on the Mezzanine level of the hotel and overlooking the vibrant and inviting lobby, is an American bistro incorporating classical cooking methods to create unprovincial, artistic and inventive food, sure to delight the palate and stimulate the senses.

Highlights
  • Allergy-free guestrooms
  • Unique dining experience at OneUP restaurant
  • Located one block from Union Square
Rooms

Accommodations -- 660 rooms in all -- have stunning views of the city and bay, and each comes standard with flat-screen televisions, plush Grand beds, spacious work desks and safes. A handful of rooms have been deemed allergy-friendly and undergo a regular ionization process to eliminate allergens completely. Other rooms (those that are part of the Grand Club) include complimentary beverage and snack service daily. Wi-Fi and high-speed Internet access are available in all rooms (fees apply). Pets welcome (fees apply).

Features

The hotel has received numerous awards, including the AAA Four-Diamond Award. The property also announced in 2009 a wide-sweeping green initiative that includes composting, recycling and advanced energy and resource conservation.

All guests receive complimentary access to cardio and free weight machines in the 24-hour StayFit fitness center. On-property concierge Les Clefs d’Or offers runners and joggers GPS watches and detailed maps of running and walking trails around the city (fees apply). 

Discover a unique dining experience at OneUP Restaurant located on the Mezzanine level.  Chefs combine classical cooking methods and local ingredients to produce daring culinary adventures. OneUP Lounge also offers live music entertainment.

Valet and self parking are available (fees apply).

Transportation
  • San Francisco International Airport (13 mi/21 km)
  • Oakland International Airport (16 mi/25.8 km)
  • Cable cars (1 block)
  • MUNI bus (1 block)
  • BART (4 blocks)
Attractions
  • Union Square
  • Theater District
  • Chinatown
  • North Beach
  • Financial District
  • Embarcadero
Business
  • 24-hour business center
  • 27,000 square feet of meeting space
  • 36th-floor event space with sweeping views of the entire city

Hotel Map

37.7889 -122.4072
Nearby airports
San Francisco Intl Airport, (SFO), 13.00, MI, N; Oakland Intl Airport, (OAK), 20.00, MI, W; San Jose Intl Airport, (SJC), 45.00, MI, N;
Area description
City Center

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Grand Hyatt San Francisco on Union Square Rooms

Concierge
Keyed-off private access floors. Access to Grand Club Lounge: comp breakfast & hors d'oeuvres. One king or two double beds.
Standard
City View rooms on floors 3-17

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Elevators
Executive level
24 hour security
FEMA approved
Activities
Exercise gym
Golf
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee maker in room
Lounge
Coffee shop
Room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Express checkout
Childcare Service
Concierge desk
Laundry/Valet services
ATM/Cash machine
Nursery for children
Security
Wake-up service
Airline desk
In-Room Safe
Meeting/Banquet facilities
Barber shop
Barber/Beauty shop
Porters
Doctor on call
Copy service
Currency exchange
Overhead projector
Audio visual equipment
Projector
White board
Conference suite
Computer rental
Easel
Internet
High-speed internet
Parking
Parking
Indoor parking
Valet parking
Accessibility
Accessible facilities
Accessible rooms
Room
Television with cable
Radio
Cordless phone
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Desk with lamp
Heated guest rooms
Hairdryer in room
Outlet adapters
Fire alarm with light
Turndown service
Cribs available
In room movies
Temperature control
Electronic door locks
Iron
Ironing board
International direct dial
Smoke detectors
Sprinklers in rooms
Bath tub

Nearby points of interest

  • Union Square: 0.1 mi
  • Kertesz Gallery: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • Old St Mary's Cathedral: 0.3 mi
  • Don Soker Gallery: 0.3 mi
  • St Patrick's Church: 0.3 mi
  • Cartoon Art Museum: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Cable Car Museum: 0.5 mi
  • Moscone Center: 0.5 mi
  • Transamerica Pyramid: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Chinatown: 0.6 mi
  • Octagon House: 0.8 mi
  • Union Square: 0.1 mi
  • Kertesz Gallery: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • Old St Mary's Cathedral: 0.3 mi
  • Don Soker Gallery: 0.3 mi
  • St Patrick's Church: 0.3 mi
  • Cartoon Art Museum: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Cable Car Museum: 0.5 mi
  • Moscone Center: 0.5 mi
  • Transamerica Pyramid: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Chinatown: 0.6 mi
  • Octagon House: 0.8 mi
  • SoMa: 0.8 mi
  • Civic Centre: 0.8 mi
  • Ferry Building: 0.9 mi
  • San Francisco City Hall: 0.9 mi
  • Coit Tower: 0.9 mi
  • Haas Lilienthal House: 1 mi
  • ATT Park: 1 mi
  • Cathedral of Saint Mary of the Assumption: 1 mi
  • San Francisco Symphony: 1.1 mi
  • Lafayette Park: 1.1 mi
  • Pioneer's Monument: 1.2 mi
  • Konko Church of San Francisco: 1.2 mi
  • Japantown: 1.2 mi
  • Port of San Francisco: 1.2 mi
  • Japan Center: 1.3 mi
  • Underwater World: 1.3 mi
  • Lombard Street: 1.3 mi
  • Aquarium of the Bay: 1.3 mi
  • Pier 39: 1.4 mi
  • San Francisco Experience: 1.4 mi
  • Wax Museum Entertainment Complex: 1.4 mi
  • Ripley's Believe It or Not! Museum: 1.4 mi
  • Ghirardelli Square: 1.4 mi
  • Wyland Gallery: 1.4 mi
  • Hyde Street Pier: 1.5 mi
  • Musee Mecanique: 1.5 mi
  • Lands End: 1.9 mi
  • Mission Delores: 2 mi
  • Mission Cliffs Rock Climbing Center: 2 mi
  • Mission Dolores: 2 mi

Dining

OneUP Restaurant Lounge
Offering the ideal combination of casual luxury and lively atmosphere, OneUP is the perfect destination for locals and city visitors to enjoy American bistro fare that draws from the best of the Bay Area's locally sourced seasonal ingredients.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (191)

Ratings and reviews for Grand Hyatt San Francisco on Union Square

Overall score

4.1 / 5
5.01.0
38 out of 191
Amenities:
4.1
Room cleanliness:
4.4
Hotel staff:
4.6
Room comfort:
4.6
Location:
4.7
Value:
3.9

97% would recommend to a friend.

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
Princess817
Business
Dallas, tx
Jul 20, 2014

Good times!

This hotel is conveniently located to union square and tons of shopping. Easy walk to china town and little Italy. All of the staff was very friendly and accommodating. Check in was easy and my room was even available earlier than stated check in.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Every store you could possibly imagine just around the hotel!

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

5
5.01.0
Vee Stanford
Business
Orlando, FL
Jun 15, 2014

Fab Fam Trip

Hotel bed very comfy. We wanted to take the beds with us. Everything was clean. We felt very welcome. Since we did not come with our luggages, they provided us with necessary toiletries. We really appreciate their hospitality.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Long walk from hotel

Walking Tour of SF vicinity.

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
nursep2006
Business
Miami,FL
Apr 6, 2014

San Fran experience

This hotel's beauty is only trumped by the grandeur of Union Square. The hotel staff was very friendly. The views of the city are breathtaking

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Don't eat in China town!

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

3
5.01.0
jrexy
Business
Davis, CA
Dec 26, 2013

Christmas

Stayed here for a few days right before Christmas. Everything was clean but the rooms were a bit out of date.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
Desi Travels the World
Business
Silicon Valley
Nov 25, 2013

Review parking charges

Perfect location, and great stay as always. We stay here every year for a Union Square shopping trip. This year we booked the deal including valet parking. I pointed this out during check-in. Morning of checkout, noticed a $62 parking charge on the room invoice. They quickly cleared this at the front desk, though they did ask to see my confirmation email on my phone. You'd think 0rbitz & the hotel would have better integration.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
Mauricio B
Business
Mexico
Oct 9, 2013

Good Service

Good servcie, very well located, nice accomodations

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
1
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
Menard
Business
Atlanta
Oct 2, 2013

Grand Hyatt

Great hotel...recently remodeled...wonderful staff...only regret is that they closed the bar on top of the hotel which had a magnificent view of the city

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
Albatross42
Business
San Francisco, CA
Oct 2, 2013

Great hotel

Had an amazing time in San Francisco, largely due to our stay at the Grand Hyatt. The staff is wonderful. From the moment we got the the curb to the moment they booked us a ride to the airport. Definitely the most professional and friendly valet staff I’ve ever come across. Each time you head for the front door they open it. They take great care of your vehicle, the parking garage they use is right across the street, they just have to drive around the block to park. Anything you need they’ll take care of it. Front desk staff was wonderful. They hooked us up with some cupcakes and other offerings because it was my mother-in-laws birthday. The concierge were very helpful and even the housekeeping staff seemed energetic. 4 stars because there was some trash left in the window track behind the curtains, the room was pretty clean, the pillowcases, pillows and beds could use an upgrade already. The mattress was fairly comfy but too soft for a large person and not very supportive. Mattress was also showing the classic “dip” in the middle. So, the room could’ve been cleaner, the beds should be of better quality, and pillows could use and upgrade, but nothing is perfect. Staff was excellent, great location basically right on Union Square (around the corner). Stayed in 7 different hotels/B&B's in SF and the Grand Hyatt presented us the best staff, location and service. Would stay here again for sure

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

After a half day of travel, you’ll want some food after checking in to the hotel. The Neiman-Marcus Rotunda restaurant is elevated and looks down on Union Square, and a fun place to eat. (a block from Grand Hyatt) If you want to watch what’s happening on Union Square get a seat by the floor to ceiling windows. If you want a quieter setting, ask for the corner table in the back, it’s elevated and looks over the tables in the Rotunda, and you can still kind of see outside.

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
5.01.0
VVShell
Business
San Carlos, CA
Sep 3, 2012

good experience at Grand Hyatt SF

We enjoyed the comfort during our stay at the hotel. The location adjacent to Union Square and Chinatown is perfect for us.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Good shopping at Chinatown which only takes 10 minutes walk from the Hotel.

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

5
5.01.0
Ms Teresa
Business
Benton, Arkansas
Jun 7, 2012

Great value, Great location

The Grand Hyatt in San Francisco is in the best location of all San Francisco hotels, and, better yet, is affordable. The cable car is down the street. The bus stops are nearby. Chinatown and great restaurants are easily accessible by walking. The Grandviews Restaurant on the top floor provides a sweeping view of the city. The staff is friendly and helpful. The rooms are very comfortable and quiet. I do not know why anyone would choose a different hotel when visiting San Francisco. The Grand Hyatt rocks!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Not Applicable

Buy a Muni Pass. We were in San Francisco for three days and bought a three-day Muni Pass. Even though we broke even with our transportation costs with the pass, it is so convenient just to hop on any public transportation and just flash the card.

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