Grand Hyatt San Francisco on Union Square ★★★★

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$189
avg/night
Rate and special offer based on
Check-in: Feb 27, 2016 Check-out: Feb 28, 2016

Great stay!

Would recommend Thu, Mar 27, 2014
The location in union square was close to everything. The room was clean and overall great value for the price.

| Woodland hills, California Friends

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Good value...

Would recommend Wed, Jan 29, 2014
The hotel is located right around the corner from Union Square, so it is an easy walk to all the great stores and eating venues in the area. The reception / check-in personnel is very attentive. I had an issue with the bathtub being clogged up. I called the front desk and they had somebody fix the problem within 10 minutes.

| New York City Business

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 3 /5

Christmas

Would recommend Thu, Dec 26, 2013
Stayed here for a few days right before Christmas. Everything was clean but the rooms were a bit out of date.

| Davis, CA Family

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 3 /5

Review parking charges

Would recommend Mon, Nov 25, 2013
Perfect location, and great stay as always. We stay here every year for a Union Square shopping trip. This year we booked the deal including valet parking. I pointed this out during check-in. Morning of checkout, noticed a $62 parking charge on the room invoice. They quickly cleared this at the front desk, though they did ask to see my confirmation email on my phone. You'd think 0rbitz & the hotel would have better integration.

| Silicon Valley Family

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Excellent Stay

Would recommend Thu, Nov 14, 2013
I stayed at the Grand Hyatt for business. Super close to restaurants, friendly staff, clean, comfortable rooms. I'd stay here again.

| San Diego Business

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 4 /5

Great location

Would recommend Thu, Nov 7, 2013
Our city view room was amazing clean comfortable and our whole experience was perfect! Must get a city/union sq view! Perfect location, close to shopping, food, night life can walk everywhere.

| Mtn House, Ca Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Good Service

Would recommend Wed, Oct 9, 2013
Good servcie, very well located, nice accomodations

| Mexico Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 1 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 3 /5

Grand Hyatt

Would recommend Wed, Oct 2, 2013
Great hotel...recently remodeled...wonderful staff...only regret is that they closed the bar on top of the hotel which had a magnificent view of the city

| Atlanta Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 4 /5

Great hotel

Would recommend Wed, Oct 2, 2013
Had an amazing time in San Francisco, largely due to our stay at the Grand Hyatt. The staff is wonderful. From the moment we got the the curb to the moment they booked us a ride to the airport. Definitely the most professional and friendly valet staff I’ve ever come across. Each time you head for the front door they open it. They take great care of your vehicle, the parking garage they use is right across the street, they just have to drive around the block to park. Anything you need they’ll take care of it. Front desk staff was wonderful. They hooked us up with some cupcakes and other offerings because it was my mother-in-laws birthday. The concierge were very helpful and even the housekeeping staff seemed energetic. 4 stars because there was some trash left in the window track behind the curtains, the room was pretty clean, the pillowcases, pillows and beds could use an upgrade already. The mattress was fairly comfy but too soft for a large person and not very supportive. Mattress was also showing the classic “dip” in the middle. So, the room could’ve been cleaner, the beds should be of better quality, and pillows could use and upgrade, but nothing is perfect. Staff was excellent, great location basically right on Union Square (around the corner). Stayed in 7 different hotels/B&B's in SF and the Grand Hyatt presented us the best staff, location and service. Would stay here again for sure

Dining

After a half day of travel, you’ll want some food after checking in to the hotel. The Neiman-Marcus Rotunda restaurant is elevated and looks down on Union Square, and a fun place to eat. (a block from Grand Hyatt) If you want to watch what’s happening on Union Square get a seat by the floor to ceiling windows. If you want a quieter setting, ask for the corner table in the back, it’s elevated and looks over the tables in the Rotunda, and you can still kind of see outside.

| San Francisco, CA Family

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 2 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Modern and functional in the heart of SF

Would recommend Mon, Sep 9, 2013
Recent refurbishments have turned the Grand Hyatt into a great hotel. Rooms are modern, functional and elegant, with minimalist décor. Service could be improved.

| London Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 3 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5