$189 Avg/night
Rate and special offer based on Check-in: May 27, 2013 Check-out: May 29, 2013

Grand Hyatt San Francisco on Union Square

4 stars
345 Stockton St, SAN FRANCISCO, CA 94108
Hotel Overview
Reviewer score
4.2
out of 5
176 reviews
Conference

I was not impressed with the food. other than that, everything else was great. thank you! See full review

  • Heritage Softtail
  • Mar 25, 2013
Great Hotel - Great Location - Great Staff

If you're looking for a great view, great shopping and great restaurants, then this place is the... See full review

  • B. Thomas
  • Jan 31, 2013
High-rise elegance only a block from Union Square

Located a block from bustling Union Square, the 36-story Grand Hyatt San Francisco towers over many of the other hotels in the area. Elegance is the theme here, with an opulent lobby and floor-to-ceiling windows in guestrooms upstairs. Some guest rooms even are allergy-free. OneUP Restaurant and Lounge, located on the Mezzanine level of the hotel and overlooking the vibrant and inviting lobby, is an American bistro incorporating classical cooking methods to create unprovincial, artistic and inventive food, sure to delight the palate and stimulate the senses.

Highlights
  • Allergy-free guestrooms
  • Unique dining experience at OneUP restaurant
  • Located one block from Union Square
Rooms

Accommodations -- 660 rooms in all -- have stunning views of the city and bay, and each comes standard with flat-screen televisions, plush Grand beds, spacious work desks and safes. A handful of rooms have been deemed allergy-friendly and undergo a regular ionization process to eliminate allergens completely. Other rooms (those that are part of the Grand Club) include complimentary beverage and snack service daily. Wi-Fi and high-speed Internet access are available in all rooms (fees apply). Pets welcome (fees apply).

Features

The hotel has received numerous awards, including the AAA Four-Diamond Award. The property also announced in 2009 a wide-sweeping green initiative that includes composting, recycling and advanced energy and resource conservation.

All guests receive complimentary access to cardio and free weight machines in the 24-hour StayFit fitness center. On-property concierge Les Clefs d’Or offers runners and joggers GPS watches and detailed maps of running and walking trails around the city (fees apply). 

Discover a unique dining experience at OneUP Restaurant located on the Mezzanine level.  Chefs combine classical cooking methods and local ingredients to produce daring culinary adventures. OneUP Lounge also offers live music entertainment.

Valet and self parking are available (fees apply).

Transportation
  • San Francisco International Airport (13 mi/21 km)
  • Oakland International Airport (16 mi/25.8 km)
  • Cable cars (1 block)
  • MUNI bus (1 block)
  • BART (4 blocks)
Attractions
  • Union Square
  • Theater District
  • Chinatown
  • North Beach
  • Financial District
  • Embarcadero
Business
  • 24-hour business center
  • 27,000 square feet of meeting space
  • 36th-floor event space with sweeping views of the entire city

Grand Hyatt San Francisco on Union Square Rooms

Business Plan
Description not provided
Club
View Floors, Lounge Access, Continental Breakfast: Hors d oeuvres: Robe
Concierge
Keyed-off private access floors. Access to RC Lounge: comp breakfast & hors d'oeuvres. One king or two double beds.
Deluxe
1 King or 2 Double beds
Standard
City View rooms on floors 3-17

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pets allowed
Elevators
Executive level
FEMA approved
Activities
Exercise gym
Golf
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee maker in room
Lounge
Room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Guest laundromat
Express checkout
Babysitting/Child services
Concierge desk
Laundry/Valet services
ATM/Cash machine
Nursery for children
Security
Wake-up service
Airline desk
Safe deposit box
Meeting/Banquet facilities
Barber shop
Barber/Beauty shop
Porters
Doctor on call
Copy service
Currency exchange
Overhead projector
Audio visual equipment
Projector
White board
Conference suite
Computer rental
Easel
Internet
High-speed internet
Parking
Parking
Indoor parking
Valet parking
Accessibility
Accessible facilities
Accessible rooms
Room
Television with cable
Radio
Cordless phone
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Desk with lamp
Heated guest rooms
Hairdryer in room
Outlet adapters
Fire alarm with light
Turndown service
Cribs available
In room movies
Temperature control
Electronic door locks
Iron
Ironing board
International direct dial
Smoke detectors
Sprinklers in rooms
Bath tub

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Hotel Map

37.7889 -122.4072
Nearby airports
San Francisco Intl Airport, (SFO), 13.00, MI, N; Oakland Intl Airport, (OAK), 20.00, MI, W; San Jose Intl Airport, (SJC), 45.00, MI, N;
Area description
City Center

Nearby points of interest

  • Union Square: 0.1 mi
  • Kertesz Gallery: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • Old St Mary's Cathedral: 0.3 mi
  • Don Soker Gallery: 0.3 mi
  • St Patrick's Church: 0.3 mi
  • Cartoon Art Museum: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Cable Car Museum: 0.5 mi
  • Moscone Center: 0.5 mi
  • Transamerica Pyramid: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Chinatown: 0.6 mi
  • Nob Hill: 0.6 mi
  • Union Square: 0.1 mi
  • Kertesz Gallery: 0.1 mi
  • Toomey Tourell Gallery: 0.2 mi
  • Old St Mary's Cathedral: 0.3 mi
  • Don Soker Gallery: 0.3 mi
  • St Patrick's Church: 0.3 mi
  • Cartoon Art Museum: 0.4 mi
  • Grace Cathedral: 0.4 mi
  • San Francisco Museum of Modern Art: 0.4 mi
  • Cable Car Museum: 0.5 mi
  • Moscone Center: 0.5 mi
  • Transamerica Pyramid: 0.5 mi
  • 871 Fine Arts: 0.5 mi
  • Chinatown: 0.6 mi
  • Nob Hill: 0.6 mi
  • Octagon House: 0.8 mi
  • SoMa: 0.8 mi
  • Civic Centre: 0.8 mi
  • Ferry Building: 0.9 mi
  • San Francisco City Hall: 0.9 mi
  • Coit Tower: 0.9 mi
  • Haas Lilienthal House: 1 mi
  • ATT Park: 1 mi
  • Cathedral of Saint Mary of the Assumption: 1 mi
  • San Francisco Symphony: 1.1 mi
  • Lafayette Park: 1.1 mi
  • Pioneer's Monument: 1.2 mi
  • Konko Church of San Francisco: 1.2 mi
  • Japantown: 1.2 mi
  • Port of San Francisco: 1.2 mi
  • Japan Center: 1.3 mi
  • Underwater World: 1.3 mi
  • Lombard Street: 1.3 mi
  • Aquarium of the Bay: 1.3 mi
  • Pier 39: 1.4 mi
  • San Francisco Experience: 1.4 mi
  • Wax Museum Entertainment Complex: 1.4 mi
  • Ripley's Believe It or Not! Museum: 1.4 mi
  • Ghirardelli Square: 1.4 mi
  • Wyland Gallery: 1.4 mi
  • Hyde Street Pier: 1.5 mi
  • Musee Mecanique: 1.5 mi
  • Lands End: 1.9 mi
  • Mission Delores: 2 mi
  • Mission Cliffs Rock Climbing Center: 2 mi

Dining

OneUP Restaurant Lounge
Offering the ideal combination of casual luxury and lively atmosphere, OneUP is the perfect destination for locals and city visitors to enjoy American bistro fare that draws from the best of the Bay Area's locally sourced seasonal ingredients.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (176)

Ratings and reviews for Grand Hyatt San Francisco on Union Square

Overall score

4.2 / 5
176 out of 176
Amenities:
4
Room cleanliness:
4.4
Hotel staff:
4.4
Room comfort:
4.4
Location:
4.7
Value:
4

94% would recommend to a friend.

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Review of Grand Hyatt San Francisco on Union Square

Reviewer score

5
Anonymous
Las Vegas, NV
Sep 4, 2007

Outstanding Service

We used the Staff at the Grand Hyatt for Directions, Reservations and Recommendations throughout our stay, and they were RIGHT ON EVERY TIME. It was a pleasure to stay with such friendly and knowledgeable people. It would be our great pleasure to return to this Hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

There are many fine dining establishments within a very short walk from the hotel. Also the shopping and sightseeing experience was great!

Review of Grand Hyatt San Francisco on Union Square

Reviewer score

5
Anonymous
Business
Corpus Christi, TX
Aug 21, 2007

Great access to Moscone Center

The Grand Hyatt San Francisco was a comfortable place to stay with great access to the Moscone Center. The hotel was clean, comfortable and the staff very friendly and helpful. It was also quiet and I walked around the area late at night and felt safe.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Very close to lots of upscale shopping.

Review of Grand Hyatt San Francisco on Union Square

Reviewer score

5
Anonymous
Newark, NJ
Aug 11, 2007

Excellent location and wonderful staff

The Grand Hyatt was in a wonderful location in the heart of Union Square. The hotel staff was extremely helpful and very nice. We thought that the room was fantastic! It offered great views and very adequate space for a comfortable stay. I would wihtout a doubt stay at the Grand Hyatt again. It was a top notch hotel, we were very impressed with everything!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

The Grand Hyatt was one block away from wonderful high end shopping areas. A shoppers dream!

Review of Grand Hyatt San Francisco on Union Square

Reviewer score

5
Anonymous
Wichita, KS
Aug 6, 2007

Good Location

The Grand Hyatt has a great central location for the San Francisco tourist or business traveler. Staff was outstanding across the board. Our room had no ventilation but in San Francisco none is typically needed. All else first rate, especially the staff. Lots of shopping in the immediate Union Square neighborhood, Chinatown is just a few blocks away, Fisherman's Wharf a walkable distance. Close to public transportation including famous Cable Cars and the retro F Train. Cabs everywhere.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
Anonymous
Business
San Diego, CA
Aug 5, 2007

Good location, okay room

This is a great location next to Union Square. There are a lot of things to do and see within walking distance and many restaurants. The only complaint I have is that the room my wife and I stayed in had a big tear in the carpet that was poorly repaired, and things seemed somewhat run down in the maintenance area. Overall, I'd still stay there, but it wasn't quite what I would have expected for a Grand Hyatt.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Grand Hyatt San Francisco on Union Square

Reviewer score

5
Anonymous
Pensacola, FL
Jul 25, 2007

Great Hotel

The Grand Hyatt in San Francisco was a wonderful hotel for our vacation there. The staff could not be any friendlier. Ther Concierge desk was extremely helpful in assisting us in navigating the new city. Wonderful experience, and I highly recommend this hotel to stay at.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

Shopping was right around the corner. All of the high end stores were right there.

Review of Grand Hyatt San Francisco on Union Square

Reviewer score

5
Anonymous
Orange County, CA
Jul 22, 2007

Customer Service oriented

The Grand Hyatt Hotel was very comfortable. My children especially liked the I-pod radio hookup! The location was excellent , close to all we wanted to do in San Francisco especially ChinaTown.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Grand Hyatt San Francisco on Union Square

Reviewer score

4
Anonymous
USA
Jul 11, 2007

Excellent Staff

The hotel itself was quite nice, but we really felt that the parking charge was a bit much per day (maybe this is the norm in San Fran and we just aren't use to it, but we are from the Philadelphia area, so no small town folks here). The staff was extremely, helpful and at all times polite right down to the man that delivered a frig for us. The rooms themselves could use better television remote controls (this from the husband of course) and more reasonable fees for movie rentals.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
2
Review of Grand Hyatt San Francisco on Union Square

Reviewer score

5
Anonymous
USA
Jul 9, 2007

Great Location

The room was very comfortable with a very nice shower, but the one big advantage of the Grand Hyatt is it's location. I would absolutely stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

All of the name stores were within walking distance. Also, a number of cafes were close.

Review of Grand Hyatt San Francisco on Union Square

Reviewer score

5
Anonymous
Seattle, WA
May 28, 2007

Grand Hyatt San Francisco

The weekend stay at the Grand Hyatt San Francisco was excellent. The room was great as was the service..

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

Wilkes Bashford

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