$169 Avg/night
Rate based on Check-in: Aug 29, 2014 Check-out: Aug 30, 2014

Residence Inn by Marriott San Diego- Rancho Bernardo/Carmel Mountain Ranch

3 stars
11002, Rancho Carmel Drive, San Diego, CA 92128
Hotel Overview
Reviewer score
3.3
out of 5
13 reviews
Great getaway

Beautiful property and the rooms were very nice, clean and homey. Friendly staff and would stay... See full review

  • Batigol
  • Mar 25, 2014
Great for families!!!

With a 5 yr old and a 2 yr old, it can be tough to make sure that everyone gets a good night's... See full review

  • Warm Weather Mom
  • Jan 3, 2014
See a different side of California at our Residence Inn Rancho Bernardo hotel in North San Diego. We are conveniently located near attractions such as Old Town, SeaWorld, San Diego Zoo Safari Park, Del Mar Race Track and LEGOLAND. Whatever your vacation plans, enjoy a free breakfast buffet in the morning and socialize with fellow guests over free refreshments at our social hour. Our Rancho Bernardo hotel suites help you feel at home. Curl up in front of the fireplace, make yourself a meal in the fully equipped kitchen, or enjoy a well rested nights in our comfortable beds. Separate living and sleeping areas give you plenty of room to entertain guests and pets are always welcome at our North San Diego hotel. Business travelers at our extended stay hotel in Rancho Bernardo, CA will appreciate added amenities including a large well-lit desk, ergonomic chair and complimentary high-speed Internet access. Refresh your travel routine at our Residence Inn Rancho Bernardo, California hotel in North San Diego.

Hotel Map

32.9775 -117.0844
Area served
Downtown San Diego
Nearby airports
San Diego International Airport, (SAN), 21.00, MI, NE; Los Angeles International Airport, (LAX), 117.00, MI, SE;
Area description
Suburban, Location Type: Suburban

Recommendations for you

Customers who viewed Residence Inn by Marriott San Diego- Rancho Bernardo/Carmel Mountain Ranch also booked these hotels.

Amenities

  • High-speed internet
  • Free parking
  • Outdoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Pet friendly
Elevators
Ice machine
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Exercise gym
Tennis
Water skiing
Picnic area/tables
Horseback riding
Scuba diving
Dining
Bar/Lounge
Continental breakfast
Coffee maker in room
Coffee shop
Meal plan - continental
Services
24 hour front desk
Business center
Maid service
Laundry service
Guest laundromat
Express checkout
Concierge desk
Laundry/Valet services
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Car rental desk
Barber shop
Barber/Beauty shop
FAX
Drugstore
Florist
Internet
High-speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Accessible parking
Room
Television with cable
Radio
Telephone
Kitchen
AM/FM alarm clock
Free newspaper
Hairdryer in room
Microwave
Cribs available
Fire place
In room movies
Sofa bed
Temperature control
Shower
Iron
Ironing board
Bath tub

Nearby points of interest

  • Sorrento Valley: 8.6 mi
  • California Center For The Arts Museum: 9.6 mi
  • Family Fun Center: 11.2 mi
  • Qualcomm Stadium: 14.3 mi
  • Mission Bay Park: 15.1 mi
  • Pacific Beach: 15.4 mi
  • Junipero Serra Museum: 16.3 mi
  • Bazaar Del Mundo: 16.7 mi
  • Old Town San Diego: 16.7 mi
  • Heritage Park: 16.7 mi
  • Whaley House Museum: 16.8 mi
  • Sea World: 17 mi
  • Legoland: 17 mi
  • Spanish Village Art Center: 17.3 mi
  • San Diego Zoo: 17.3 mi
  • Sorrento Valley: 8.6 mi
  • California Center For The Arts Museum: 9.6 mi
  • Family Fun Center: 11.2 mi
  • Qualcomm Stadium: 14.3 mi
  • Mission Bay Park: 15.1 mi
  • Pacific Beach: 15.4 mi
  • Junipero Serra Museum: 16.3 mi
  • Bazaar Del Mundo: 16.7 mi
  • Old Town San Diego: 16.7 mi
  • Heritage Park: 16.7 mi
  • Whaley House Museum: 16.8 mi
  • Sea World: 17 mi
  • Legoland: 17 mi
  • Spanish Village Art Center: 17.3 mi
  • San Diego Zoo: 17.3 mi
  • Belmont Park: 17.3 mi
  • San Diego Museum of Art: 17.4 mi
  • Casa De Balboa: 17.4 mi
  • San Diego Natural History Museum: 17.4 mi
  • Fleet Space Theater and Science Center: 17.4 mi
  • Botanical Building: 17.4 mi
  • Timken Museum of Art: 17.4 mi
  • San Diego Museum of Man: 17.5 mi
  • San Diego Automotive Museum: 17.8 mi
  • San Diego Aerospace Museum: 17.9 mi
  • Hospitality Point: 17.9 mi
  • Firehouse Museum: 18.3 mi
  • Port of San Diego: 18.4 mi
  • Childrens Museum of San Diego: 19.1 mi
  • PETCO Park: 19.2 mi
  • Gaslamp Quarter: 19.2 mi
  • San Diego Convention Center: 19.3 mi
  • Sunset Cliffs: 19.7 mi
  • Chula Vista Nature Center: 23.4 mi
  • Cox Arena: 2,106.7 mi

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (13)

Ratings and reviews for Residence Inn by Marriott San Diego- Rancho Bernardo/Carmel Mountain Ranch

Overall score

3.3 / 5
5.01.0
13 out of 13
Amenities:
3.5
Room cleanliness:
3.7
Hotel staff:
3.5
Room comfort:
3.4
Location:
3.8
Value:
3.8

69% would recommend to a friend.

Sort by:
Review of Residence Inn by Marriott San Diego- Rancho Bernardo/Carmel Mountain Ranch

Reviewer score

4
5.01.0
The Greatest Great Aunt
Visalia, CA
Jun 27, 2014

Job well done Ketan

Signage at the street was non existing. Difficult to find. But, the staff was outstanding. Your staff member Ketan was instrumental in getting me a ticket for that evening to see Joseph and his tech dream coat at the civic center. It was the highlight of my trip. Thank you Ketan job well done!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
4
Time-saving tip: In Hotel

Use the staff to get you where you want to go. They can provide local expertise needed to get you what you want.

Review of Residence Inn by Marriott San Diego- Rancho Bernardo/Carmel Mountain Ranch

Reviewer score

5
5.01.0
Batigol
Whittier, Ca
Mar 25, 2014

Great getaway

Beautiful property and the rooms were very nice, clean and homey. Friendly staff and would stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Dining tip: Short walk from hotel

Lots of places to eat walking distance including Olive Garden.

Review of Residence Inn by Marriott San Diego- Rancho Bernardo/Carmel Mountain Ranch

Reviewer score

5
5.01.0
Warm Weather Mom
Palo Alto, CA
Jan 3, 2014

Great for families!!!

With a 5 yr old and a 2 yr old, it can be tough to make sure that everyone gets a good night's sleep. The Residence Inn was great as it allowed us to put the little one in with us while allowing the older one to sleep in the front room. Genius design putting two doors on the bathroom from access from all rooms. The kitchen was great with a nice, large fridge for milk and other necessities.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Residence Inn by Marriott San Diego- Rancho Bernardo/Carmel Mountain Ranch

Reviewer score

3
5.01.0
Nick V
OC
Dec 9, 2013

Air freshener please

Everything was great. Couldn't expect anything more for the price. Only complaint was that the lobby area smells.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Review of Residence Inn by Marriott San Diego- Rancho Bernardo/Carmel Mountain Ranch

Reviewer score

4
5.01.0
martygrandmother
san diego,cali
Oct 11, 2012

great,enjoyed

I would stay here again. All the staff was friendly .

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of Residence Inn by Marriott San Diego- Rancho Bernardo/Carmel Mountain Ranch

Reviewer score

1
5.01.0
unathan1
Business
Canyon Country, CA
Nov 27, 2010

Not what I expect from Marriott

Me: Platinum Marriott Member, Stay over 100 nights a year in Marriott Properties Expectations: Quiet Room, Clean Room, Top Floor (so that there is no noise from the people above us) The Facts: First floor room with a soccer team above us (it was the regional championship games) Called ahead prior to making the reservation to ensure that the rooms are actually suites and that a door can be closed once the baby was put down so that we could sit in the other room and watch tv without waking the child. Was told that was the case. In reality, the doors that closed were sliding glass/wood doors that would not block any sound making it impossible to put the child down and watch tv in the other room without waking him. Very disappointing, would have sprung for a two bedroom suite if they actually had a closing door. Doors were slamming all night and people were running around the outside of the room screaming all night (yes all night -- at 2 am we actually opened the door and told people to be quiet) The crib was supposed to be set up upon arrival (even called to ensure that it would be earlier) and that was not done. They actually came once we arrived to set it up. We arrived late and really needed to get our nine month down asap since we pushed his bed time as is. Called the front desk to complain about the noise and was told that they have "groups" there and that they are sorry about the noise.... Said something would be done about it, but the noise persisted. Door did not close right, there was a cold draft under it all night. (did not mention this to the front desk, there was no point and it was just the icing on the cake) Upon check out I was offered some extra points to make up for the trouble, did not accept the extra points, not needed already have more points than I need. This was probably the worst Marriott hotel that I have ever stayed at. Would not go back.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Review of Residence Inn by Marriott San Diego- Rancho Bernardo/Carmel Mountain Ranch

Reviewer score

1
5.01.0
unathan1
Business
Canyon Country, CA
Nov 27, 2010

Not what I expect from Marriott

Me: Platinum Marriott Member, Stay over 100 nights a year in Marriott Properties Expectations: Quiet Room, Clean Room, Top Floor (so that there is no noise from the people above us) The Facts: First floor room with a soccer team above us (it was the regional championship games) Called ahead prior to making the reservation to ensure that the rooms are actually suites and that a door can be closed once the baby was put down so that we could sit in the other room and watch tv without waking the child. Was told that was the case. In reality, the doors that closed were sliding glass/wood doors that would not block any sound making it impossible to put the child down and watch tv in the other room without waking him. Very disappointing, would have sprung for a two bedroom suite if they actually had a closing door. Doors were slamming all night and people were running around the outside of the room screaming all night (yes all night -- at 2 am we actually opened the door and told people to be quiet) The crib was supposed to be set up upon arrival (even called to ensure that it would be earlier) and that was not done. They actually came once we arrived to set it up. We arrived late and really needed to get our nine month down asap since we pushed his bed time as is. Called the front desk to complain about the noise and was told that they have "groups" there and that they are sorry about the noise.... Said something would be done about it, but the noise persisted. Door did not close right, there was a cold draft under it all night. (did not mention this to the front desk, there was no point and it was just the icing on the cake) Upon check out I was offered some extra points to make up for the trouble, did not accept the extra points, not needed already have more points than I need. This was probably the worst Marriott hotel that I have ever stayed at. Would not go back.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Review of Residence Inn by Marriott San Diego- Rancho Bernardo/Carmel Mountain Ranch

Reviewer score

1
5.01.0
LastMinuteGaL
Elk Grove, CA
Sep 29, 2010

Never again.

I've stayed at plenty of Marriotts before, this one was beyond disappointing. We stayed at the Residence Inn which was supposed to have a full kitchen. When we arrived, there was no oven... they had two burners, a microwave, a toaster, fridge and a dishwasher. They barely had any cookware. Only a big pot and 2 smaller sauce pans. No skillets and no strainers. They barely even had flatware. They had 4 forks, 4 soup spoon and 4 butterknives, that was it. For cooking, they had 2 spatulas and a two prong fork. It was very hard to make anything to eat in our room. Not only that, when I asked if there were any skillets and strainers available the person at the front desk gave me an attitude and told me they were still waiting for supplies. This was terrible. The cabinets were old. They didn't provide any dish washing soap or sponge... when I requested for it, I was only given the soap, they said the sponge would be brought to me the next day. The pool aread was small but fine, they had a tiny workout area with 4 outdated machines. The complimentary breakfast was ok, we had biscuits and gravy for 2 days straight and I was happy to see sausages and eggs for the next day. The maids were very nice, offered us cleaned towels and brought us extra blankets. This was a total disappointment for a marriott hotel, I will never stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
4
Review of Residence Inn by Marriott San Diego- Rancho Bernardo/Carmel Mountain Ranch

Reviewer score

1
5.01.0
LastMinuteGaL
Elk Grove, CA
Sep 29, 2010

Never again.

I've stayed at plenty of Marriotts before, this one was beyond disappointing. We stayed at the Residence Inn which was supposed to have a full kitchen. When we arrived, there was no oven... they had two burners, a microwave, a toaster, fridge and a dishwasher. They barely had any cookware. Only a big pot and 2 smaller sauce pans. No skillets and no strainers. They barely even had flatware. They had 4 forks, 4 soup spoon and 4 butterknives, that was it. For cooking, they had 2 spatulas and a two prong fork. It was very hard to make anything to eat in our room. Not only that, when I asked if there were any skillets and strainers available the person at the front desk gave me an attitude and told me they were still waiting for supplies. This was terrible. The cabinets were old. They didn't provide any dish washing soap or sponge... when I requested for it, I was only given the soap, they said the sponge would be brought to me the next day. The pool aread was small but fine, they had a tiny workout area with 4 outdated machines. The complimentary breakfast was ok, we had biscuits and gravy for 2 days straight and I was happy to see sausages and eggs for the next day. The maids were very nice, offered us cleaned towels and brought us extra blankets. This was a total disappointment for a marriott hotel, I will never stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
4
Review of Residence Inn by Marriott San Diego- Rancho Bernardo/Carmel Mountain Ranch

Reviewer score

5
5.01.0
Moreno Vacation
Loma Linda
Jun 6, 2010

Excellent stay!!

My family and I really enjoyed our stay. This hotel was very clean, in a great location, staff was very courteous and helpful, amenities included more than we had expected including a laundry tennis court, basketball court, a game room for the kids, a fully equiped kitchen with pots and pans and utensils,a barbeque area and a very nice dining area. The breakast bar was very nice and had a great selection for the whole family. We would definately reccomend this hotel to our family and friends and we will definately visit again. It was a great choice and an amazing value!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Time-saving tip: Short walk from hotel

Close to eveything and well worth the value.

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