Smelled like Raid to me. Housekeeping mgr came up and said it was the odor of their cleaning products. She gave me air freshener, which I had to use repeatedly. Didn't bother my husband tho. Also, breakfast was not very good. Hotel wasn't as fancy
as it appeared in ads. Beds were comfortable tho, bathroom was big and pretty, and staff were very friendly and helpful.
the stay was okay, not worth the price.
the bathroom was small, the phone didn't have a speaker option(old phone)
you could see the bathtub had been worked on the soap dish tray was loose by the sink.
friendly staff, great location.
Hotel features (5 = best, 1 = worst):
Short drive from hotel
take lyft and go to the house of blues! cost only $5.00
I have stayed here on several occasions
Perfect for all my needs
The staff at the Glass Door could use some manners
female bartender very rude when we came in at 9:30 pm. Never came over to ask us if we needed anything. She also was complaining
about her hours worked, I don't go somewhere to hear other peoples problems.
Roof party on the 4th. We did not go, but the good view of the Bay was enough to have a standing-room-only crowd (much younger than us). Hotel is a good value - the location is great - quiet neighborhood (other than the airplanes) with easy
walking to many in-town activities. Valet-only parking is $22. Glass Door restaurant on 4th floor was a lovely spot to have our breakfasts. Would go back there again.
Washing machine was running late at night on the other side of the wall. Parking garage was right outside the door, so as we were trying to sleep doors were being shut and car alarms armed right outside the door. Overpriced restaurant on level 4.
Will not stay here again.
I arrived and the sent us to the wrong room. Booked a deluxe two queen, sent us to a single queen. That room was nice and upgraded. I called to get this fixed, I took them 25 minutes to find us another room and kept asking if we touched anything
in the first room as if they would not help us if we did. Finally they got us a room, however it was like an old m-6 or s-8. Not upgraded and definitely not deluxe. The hotel said they could help us no more as they had no more rooms and that we were lucky to get this one and because we paid though orb they would not compensate the price thus they stole and gave us less than we paid for.