Andaz San Diego a Hyatt Hotel

My boyfriend and I stayed here from May 5-9. It was absolutely great, the location is perfect and the hotel has a great rooftop with pool. Staff is so helpful and nice. Amazing trip and can't wait to go back and stay here again!

Great hotel, very busy on weekends. Not a hotel for families with young children! Very loud night club during weekend that continues until 4am. Very helpful staff, very outgoing and willing to make the stay as great as possible. Excellent rooftop pool and bar! Great location in city!

I usually stay at the Double Tree in San Diego's Gas Lamp. This is my first time at the Andaz and was pleasantly surprised. I received the AAA rate for one of their larger rooms. Stepping out of my car at the Valet, I was greeted by a friendly an attendant who took my bags. By the time I entered the lobby, a gentleman working off an iPad had my room key ready and was offering to take my bags to the room. I was quite impressed. I was informed that most of the chips, chocolates, juices and coffees in the room where complimentary. The room key needed only to be waved neared the latch to unlock, making it easy for me to get in with my hands full of luggage. The room was very well decorated in a modern style and I felt very much at home. Other reviewers have mentioned a musty smell, which I also noticed, but it was minor and not unusual for such buildings approaching 100 years. The location was ideal in central SD Gas Lamp. I never made it to the rooftop lounge or pool; however I could see people returning at night seemed to be enjoying themselves. I was staying on business and will definitely stay at the Andaz again. I have already given raving recommendations to my coworkers.

Recently stayed at the Andaz with a group of friends. Was thoroughly impressed with the hotel - from staff to amenities, it was all great. Also very centrally located making getting around easy. Will definitely return.

We stayed at Andaz hotel for my husband's birthday. The room was little small but cozy for two people. I loved the glass through bathroom and rainforest shower head! If you stay this hotel, you should go to the Wine bar. There are various kinds of wines that you can enjoy from tasting to a full glass! My husband really enjoyed this bar and so do I. We like to stay this hotel again ;-)

modern/trendy/boutique, quality, service (++), convenience facilities: ivy rooftop bar great for young modern traveler

Outstanding hotel with very friendly staff. Great location with lots activities nearby.

[...] The room's bathroom had a crack on the tube so the water travel onto the outer area of the bathroom and wet my cloths along with my friend's. Andaz staff were to fix it and notify us when it was complete, once again never notify and never fix. The second night our cloths was place across the bahtroom incase the same were to happen, so it did and once again my cloths got wet. I had to travel to the store and buy new cloths and spend more money then I had too. [...] This trip is going on my calander as one of the worst trips do to service [...]

The staff is young and very condescending. There is no attention to detail - I had to ask for coffee in the room, service in the restaurant, the newspaper, etc. They have a nightclub and there was screaming in the street outside my window until after 2:30 a.m Staff said that "that's what happens." Not a good place to take children - They have condons, vibrators, and massage oil for sale in packages on top of the minibar. I travel a great deal and this was one of my two worst experiences in 20 years. Hyatt should be ashamed to have this hotel as part of its chain!

A absolute find! The Andaz is just a wonderful place to stay; the staff are so helpful and welcoming greeting you as you enter from in front of the counter, not behind it - like a friend or family member. The rooms are very well appointed with complimentary water, soft drinks, savory and sweet temptations. The hotel's restaurant is excellent too. I would highly recommend the andaz, and I would certainly stay again.