$124 Avg/night
Rate and special offer based on Check-in: Jun 12, 2015 Check-out: Jun 15, 2015

Sofitel San Francisco Bay

4 stars
View map of 223 Twin Dolphin Drive, REDWOOD CITY, CA 94065

Hotel Overview

Reviewer score
4.0
out of 5
85 reviews
Relaxing Time

I really enjoyed staying here. I had a mini-suite, and it was absolutely perfect for my needs. The... See full review

  • Van V
  • Apr 22, 2015
Great San Francisco / Silicon Valley Vacation.

The rooms were clean and well maintained. The staff was courteous and delivered items of need... See full review

  • CG Traveller
  • Sep 2, 2014
Four-star San Francisco hotel in Redwood City Welcome to the Sofitel San Francisco hotel, a modern luxury resort located next to many Fortune 500 Technology companies - from Facebook and LinkedIn to Electronic Arts. Ideally situated in Redwood City between San Francisco and San Jose, this four-star hotel is only 10 minutes south of the San Francisco Airport. Enjoy luxury service and beautifully appointed accommodations in a relaxing hotel oasis on the shores of a tranquil lagoon.

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Reviewer score 3.8 out of 5
Reviewer score 4.1 out of 5

Sofitel San Francisco Bay Rooms

2 Db beds Sup
Superior Room with 2 double beds. 22 sqm, 230 sqf, 2 Double beds, high speed internet access, bathroom with bathtub, workspace with desk and chair, TV, alarm clock/radio, hairdryer, Coffee Maker
Suite 1 Kg bed Sup
Prestige Suite - 1 king-size bed, one large room, one living room with office area. 65 sqm, 700 sqf, Large 2 room suite. Separate living room features sofa & chairs, workspace with desk & chair, CD/stereo and panoramic views. King bed, larger bathroom wi
1 Kg bed Sup
SUPERIOR ROOM, 1 king-size bed. 22 sqm, 230 sqf, King bed, high speed internet access, bathroom with bathtub, workspace with desk and chair, TV, alarm clock/radio, hairdryer, coffee maker, safe deposit box
1 Kg bed Dlx
Luxury Room - 1 king-size bed, lagoon view or mountain view. 22 sqm, 230 sqf, upgraded waterfront lagoon or mountain view with King bed, high speed internet access, bathroom with bathtub, workspace with desk and chair, TV, alarm clock/radio, hairdryer, co
2 Db beds Dlx
LUXURY ROOM - 2 double beds, lagoon view or mountain view. 22 sq.m., 230 sq.ft., upgraded waterfront lagoon or mountain view with 2 Double beds, high-speed Internet access, bathroom with bathtub, workspace with desk and chair, TV, alarm clock/radio, haird
JrSuite 1 Kg bed
JUNIOR SUITE - 1 King size bed, one large room with sitting area. 42 sqm, 450 sqf, high speed internet, larger bathroom with both shower & bathtub, separate sitting area with loveseat & table, workspace with desk & chair, 2 TVs, alarm clock, hairdryer, co

Amenities

  • High-speed internet
  • Free airport shuttle
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Ice machine
Activities
Heated pool
Fitness center or spa
Jogging track
Outdoor tennis
Dining
Bar/Lounge
Restaurant
Room service
Services
24 hour front desk
Concierge desk
ATM/Cash machine
Security
Wake-up service
Multilingual
In-Room Safe
Meeting/Banquet facilities
Barber/Beauty shop
Porters
FAX
Doctor on call
Gift shop
Audio visual equipment
Internet
High-speed internet
Transportation
Free airport shuttle
Parking
Parking
Valet parking
Outdoor parking
Bus parking
Accessibility
Accessible facilities
Room
Satellite TV
AM/FM alarm clock
Hairdryer in room
Iron
Sprinklers in rooms
Bath tub

Nearby points of interest

  • Filoli Mansion and Gardens: 4.3 mi

Dining

BAY 223
Bay 223 serves California-inspired French cuisine in a contemporary atmosphere. Overlooking the lagoon, Bay 223 is the perfect place to start your day or unwind.. Breakfast 6am/11am - Lunch 11:30am/3pm - Dinner 5pm/11pm - Sunday Brunch 11am/2pm.
BAY BAR
Have a casual drink and stimulating conversation overlooking the pool and lagoon, Baybar is one of the newest hot spots in the Bay Area. Signature drinks and perfect food selections make Baybar the place to be and be seen... and we are wireless.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Sofitel San Francisco Bay

Overall score

4 / 5
5.01.0
85 out of 85
Amenities:
3.9
Cleanliness:
4.3
Hotel staff:
4.3
Comfort:
4.4
Location:
4.2
Value:
3.9

79% would recommend to a friend.

Sort by:
Review of Sofitel San Francisco Bay

Reviewer score

1
5.01.0
Anonymous
Business
Addison, IL
Jul 15, 2010

Not All That It Appears To Be

The room was small and in need of remodeling. No coffee maker or refrigerator in room. Had to call to get toilet paper, 3 hours later still no toilet paper. No hot tub or swimming pool indoors. Since Redwood City is near San Francisco it is quite cool to have an outdoor pool only.No one was swimming in the pool the whole 5 days we were there. Also, there was a convention and the registration tables were located right near the elevators and there were large crowds of people standing all in front of the elevators and it was very dificult to get in and out of elevators and the noise was quite irritating. Also the location of the computer to print your boarding passes was surrounded by the registrtation tables and once again it ws very difficult to get throught the crowd to get to the computer. The glasses in the room were not clean they had greas, fingerprints and smudges looking like they were not clean at all. I was very dissapointed in the Sofitel Hotel and I would never stay at any Sofitel Hotels again. Also they advertise the beautiful view looking at the Bay, then give you a room facing a rooftop of the meeting room. They don't inform you that you don't get that view of the Bay unless you pay extra. Also, I would never recommend this Hotel Chain to anyone.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
4
Comfort:
2
Location:
3
Value:
1
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Pier 39 and Alcatraz

Review of Sofitel San Francisco Bay

Reviewer score

2
5.01.0
Tdwbrooklyn
Business
New York,NY
Sep 29, 2012

More like the Best Western than the Sofitel

I travel on business a lot, and have stayed at the Sofitel. This was more like a overpriced Best Western in Silicon Valley. Will not stay here again. Hotel staff was courtesy , rooms and carpet needed a definite remodel and update! The restaurant staff were rude and the food was not that great. But there is no other eateries in the area so we have no choice but to eat in the SOFITEL.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
3
Comfort:
2
Location:
1
Value:
1
Trip purpose:

Business

Review of Sofitel San Francisco Bay

Reviewer score

2
5.01.0
Bumped off flight traveler
Business
san mateo
Jul 31, 2011

Disappointing stay

The hotel is beautiful, however seemed biased against 3rd party travelers. Room was very shabby, worn and not at all what I expected. The rate that I paid was the exact rate that they advertised on their site. They did not have my information at check in and made a point that I had used a third party. Overall just a less than average room.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
2
Location:
5
Value:
1
Trip purpose:

Business

Review of Sofitel San Francisco Bay

Reviewer score

2
5.01.0
Anonymous
Business
Norfolk, VA
Apr 7, 2008

Questionable!

The hotel, while decorated nicely in the common areas, was a bit dated in the room. A hotel of this quality should not make you pay for WiFi services.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Time-saving tip: Not Applicable

not much near except airport and Oracle

Review of Sofitel San Francisco Bay

Reviewer score

3
5.01.0
Mondorugas
Business
Las Vegas, NV
Jun 28, 2010

Average Hotel

It was ok, came in a few hours early, staff could not find my reservation

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Review of Sofitel San Francisco Bay

Reviewer score

3
5.01.0
Singh
Business
Kansas, USA
Sep 5, 2011

Good for Business stay

Hotel is good.Food in Restaurant is bad, but staff is friendly. Complimentary shuttle is simply for name. You can stay if there is no better option.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Sightseeing tip: Not Applicable

Nothing.

Review of Sofitel San Francisco Bay

Reviewer score

3
5.01.0
Aapinkie
Business
Little Rock, Arkansas
May 29, 2012

Hotel Sofitel Review

Hotel was nice, lovely view. Expected more amenities, there was no refrig or microwave, no continental breakfast. Staff friendly. Plenty of parking.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of Sofitel San Francisco Bay

Reviewer score

3
5.01.0
DDiGi
Business
West Chester, PA
Sep 24, 2013

Not worth it

It took forever to check in. And if this is supposedly a luxury hotel, I did not get the luxury feel. The room was very vanilla. They nickel and dime you, especially on wifi. They give you free, low bandwidth wifi, but charge you by the hour to use a faster speed. All I needed to do was check in for my flight the following day and the front desk told me to use the "boarding pass" station, but I went there and it was out of order, so I had to use the room's wifi, but it was too slow to load anything. I've received better service at a Marriott...

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
2
Value:
2
Trip purpose:

Business

Review of Sofitel San Francisco Bay

Reviewer score

3
5.01.0
Anonymous
Business
hollywood, ca
Nov 29, 2009

Sofitel is only So-So...

[...] The water pressure in the shower was NON-EXISTENT. Really quite awful. Standard extras (fridge, coffee-maker) are nowhere to be found here.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Review of Sofitel San Francisco Bay

Reviewer score

3
5.01.0
Ron the Grampa
Business
Vonore, Tennessee
Nov 29, 2009

Mixed Bag of Good/Bad

Although the hotel was visually very nice, the service was a mixed bag. The front desk room staff were fantastic. Great workout room. However, the dining and bar service was very slow and understaffed. Likewise the coffee/pastry bar had customers backed up sometimes 6 or 7 deep waiting for a single person to operate both the expresso machine and handle purchases. Food value was very poor. I will not hesitate to stay there again if the price is right but will choose to eat elsewhere.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
2
Comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Dining tip: Short drive from hotel

Due to poor service in drinking eating areas and poor value, choose to eat/drink outside hotel

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