hi, i asked the hotel reception if my 2 room, 2 night is including breakfast and they told me that not. when i came home I realize that after paying 80 for breakfast the 1st morning and went to eat out and i read that the package is including
This was just a quick one day get away for us. We got a really good price, enjoyed the pool and just hung out. The price included free breakfast, but the front desk staff was not knowledgeable about that. They did give us adult vouchers and
told us kids under twelve eat free. But, the restaurant charged for our 6 year old--said the front desk was wrong and should have given us a voucher. It was a minor issue and not worth standing in line at the front desk about. But, if you are offering a free meal, the staff should be trained on the policies. Overall, the room was very nice, the bedding was comfortable. Everything was very clean. We would come again for this type of trip. We enjoyed the pool area very much. It was also clean and spacious with lots of lounge chairs. Nice hotel, nice staff.
Beautiful lobby and hotel which was recently renovated. Room was lovely. Rooms facing pool are beautiful, but noisy. Music plays all afternoon poolside which some people may not care for. We knew this was a possibility when booking the room, but
liked the view. Noisy party in room across hall until 5 a.m. one night. Lots of twenty yr old partiers during our stay, so not the atmosphere we were looking for. Would prefer quieter atmosphere.
Nice room, clean @ a property with a great location close to downtown. They need more staff @ front desk and valet parking. Whenever I called the main number, it wasn't answered until about 15 rings or so. Once we got a bellman, he was great.
Surprising that a property of this size doesn't have a manager on site (if he was, I never saw him). Big, Vegas-style pool that was totally crowded on Saturday afternoon & to be avoided unless you like that sort of thing. Small dog in next room loved to bark up until 11:30pm or so. I would stay there again as it was nice for the price, but I wouldn't expect a really deluxe experience.
Hotel features (5 = best, 1 = worst):
Short drive from hotel
The Chop House has great steaks, Pinocchio's has good breakfast/lunch and is a local's spot.
The hotel was SUPER modern and clean with a great atmosphere. The guy at the door who handles the shuttles and valet was very helpful. The pool area was fantastic, lively and fresh. The rooms were very clean and location was close to the happening
spots. Only thing I was not too thrilled about was the food was very pricey. Simple breakfast was about $20 per person...yikes! Also, parking lot gets very full and plus you pay $10 a night...did not like that, but I would go again in a heartbeat.