Hotel details


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There are only a few rooms left at this price, so we encourage you to book as soon as possible. Keep in mind that room availability can change at any time as demand changes, and when availability at a particular price runs out, the price for the room may increase.

   

Ace Hotel and Swim Club

User score 3.5 out of 5 See all reviews
701 E. Palm Canyon Dr,Palm Springs, CA 92264
Book this hotel
from 175 USD
/ night*
Price Assurance

Terms and conditions

*rate found for check-in Jan 23, check-out Jan 26

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 0300
Check-out: 1200
Local currency: USD

Ace Hotel and Swim Club in Palm Springs, inclusive of over 4.5 acres, accommodates a diner, bar, a spa, two pools, a large event space and 180 rooms. Like its predecessors in the Pacific Northwest, Ace Hotel and Swim Club will mix the high and low to create an unconventional resort property that will be intimate, fun and consistent with the desert aesthetic. The large pool and spa will be open to the public as well as to hotel guests as the Swim Club with poolside bar and patio restaurant. Ace intends to translate the vibrant social energy of their hotels in Portland and Seattle to the laid back, folk-modern dynamic of the desert. To that end, Ace is collaborating with, Commune, the L.A.-based designers to produce a resort particular to the California desert- sensuous, romantic, funky and sustainable. The hotel will be powered by solar arrays that cover the rooftops and innovative fuel cells that should offset our power usage by over 60%. As always at Ace, there will be rooms available for the budget traveler as well as those looking for a more deluxe experience.

The Spa at Ace Hotel & Swim Club is casual, simple, and unfussy. Cedar-lined, indoor treatment rooms with sauna and steam flow out to the large Swim Club pool. Outside, nestled in sage and lavender, you can get a massage in a Mongolian yurt, under colored skylights by artist Margo Victor. Our treatments are inspired by where we are fresh, straightforward and effective. It's a holistic approach to health and wellbeing, not just a luxury.

Our big pool that's open to the public for a fee. Includes the Spa, the Gym, the Short bus - our poolside bar.

The Communeis a 4000 square foot event space available for meetings, receptions, dinners, weddings and pretty much anything else you can think of. The walls open up to a circular pool, an intimate amphitheater, and view of the mountains. We often sponsor events that were open to guests like live musical performances and family suppers. When the Commune is not booked, it is open for use by all guests, kind of like an indoor. outdoor living rooms, only really, really, big.

We bring a portable weber grill to your private patio, terrace or one of the public fireplaces. We bring the all the fixings, equipment and a chef to show you how it's done. You do the grilling. Like at home, only better.

That funky 1967 GMC Handi-bus you see parked cut front can take you to the airport or downtown.

Fireplaces - they are for the public, so feel free to hang out. The beautiful ceramic detail is by the artist Stan Bitters. He also did the barrel vault fireplaces on the private patios. We dig Stan.

A $20 resort fee will be assessed per night per room. The resort fee includes parking, wireless internet, bike rentals, swim club access and 24-hour gym.

Hotel policies

Check-in: 0300
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Jan 23, check-out Jan 26

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.5 out of 5

(25 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 701 E. Palm Canyon Dr, Palm Springs, CA  92264  

 
 

Area served

Palm Springs

Area airports

International Airport: Palm Springs International Airport

Description

Hotel is located in 701 E Palm Canyon Dr. Palm Springs CA 92264

Amenities

  • Meeting/banquet facilities
  • Wireless internet
  • Pets OK
  • Spa services
  • Fitness room
  • Internet Access
  • Handicapped rooms/facilities
  • Concierge
  • Business center
  • Restaurant
  • Room service
  • Conference Facilities
  • Health Club
  • Pool
  • High Speed Internet

Dining

King's Highway Restaurant

We took the old Denny’s restaurant on the property and unearthed a cool terrazzo floor, sandblasted the flagstone walls and recovered the booths in saddle leather. The food redefines roadside diner fare as part of an American peasant food tradition—rustic, direct, resourceful, sensuous, and social. The focus will be on fresh, organic, and local ingredients that expand the stereotypical view of Palm Springs to create a regional cuisine grounded in a sense of place. We understand that food is first and foremost a series of relationships not only in the eating but in the preparing and the sourcing. We believe that cooking should always be inspired but never pretentious and that food should be accessible but not ordinary. In feeling, we imagine this experience like the most amazing backyard barbeque you’ve ever been to.

Amigo Bar

There is the original old ranch-hand bar, the Amigo Room, which we have restored to its high/low glory and we have added an old ice cream truck- the Short Bus- as our poolside bar. The Trailer bar- an old caravan with graphics by the Date Farmers- will roll up to the Commune for events. Unlike typical Palm Springs bars, we emphasize quality micro-distilleries and fresh mixing ingredients like real, squeezed juices, infusions, and homemade syrups.

Please enter check-in and check-out dates to the right to select a room

Patio with Garden

One King sized bed. Bathroom with shower, tub and signature amenities, 42” and MP3 plug. Adjacent private patio (235 - 265 SF) with lounge area. Vinyl record players and unique vintage furniture.

Patio with Fire Place

One King sized bed. Bathroom with shower, tub and signature amenities, 42” flatscreens and MP3 plug. Adjacent private patio (235 - 265 SF) with lounge area and fire pit. Vinyl record players and unique vintage furniture. Pool views

Simple Suite

One King sized bed and upscale living room area with vintage furniture. Bathroom with shower, tub and signature amenities. 42” flatscreens and MP3 plug. Vinyl record players in room.

Side by Side Suite

One King sized bed and upscale living room area with vintage furniture. Bathroom with shower, tub and signature amenities. 42” flatscreens and MP3 plug. Vinyl record players in room.

Ace Suite

One King sized bed and upscale living room area with vintage furniture. Bathroom with shower, tub and signature amenities. 42” flatscreens and MP3 plug. Vinyl record players in room. Private patio with fireplace and lounge area.

Simple room

The Room offers One King sized or two double-double beds. Bathroom with shower, tub and signature amenities. 42” flatscreens and MP3 plug. Palm Springs city views.

Standard room

The Room offers One King sized or two double-double beds. Bathroom with shower, tub and signature amenities. 42” flatscreens and MP3 plug. Mountain or pool views.

King Lounge Twin

The Room offers One King sized bed with two twins. Bathroom with shower, tub and signature amenities. 42” flatscreens and MP3 plug. Mountain or pool view.

Hotel policies

Check-in: 0300
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Jan 23, check-out Jan 26

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.5 out of 5

(25 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

4 out of 5

Cool, hip, young, and friendly

bob Dec 16, 2009

Would recommend to a friend!

Delightfully off-beat, cool place with spare yet well-appointed rooms, nice work-out facilities, with wet and dry sauna, ... beautiful pool area. Folks very friendly and helpful. Food is eclectic California and excellent. Very restful experience.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Business


Expand full review

Score

1 out of 5

Quick tip

We should have stayed at motel 6

Mom & Daughter Dec 11, 2009

On check in we were asked to pay an additional $20 per day as a resort fee to park. Then I asked for a room close to parking ... as my mom has cancer and can't walk far (it wasn't close enough). They could only put us in an upstairs room (no doubles downstairs), no elevator. The decore is lacking (pictures are pieces of paper attached to the wall by binder clips). No carpet only rugs that you trip on. There was no bathtub at $200 a night you expect a few things. The bedspreads looked like potatoe sacks and the wall is covered in canvas material? The rooms are small and so is the TV. The second night we were there they had a band playing right next to us near the pool. At 12:10am I finally called to complain. They finally lowered the music at 12:30 am but wouldn't allow us a late check out for keeping us up late. Don't go here, try the motel 6 next door - better value for your money. ACE is a pet friendly hotel - that's who I'd put up there my dog (not me)..

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
1
Hotel check-in:
2
Maintenance:
2
Location:
1
Room cleanliness:
4
Hotel Staff:
3
Value:
1
Dining options:
1

Traveler type: Family

Recreation/Attractions tip, Short Drive

Spa Resort Casino is fun, in fact, trying staying there - they have a nice hotel for less or the same as the ACE swim.


Expand full review

Score

4 out of 5

Very Good Deal

JL Dec 1, 2009

Would recommend to a friend!

Very nice for the price you pay!! ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review


See all 25 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Recreation/Attractions tip, Short Drive

Spa Resort Casino is fun, in fact, trying staying there - they have a nice hotel for less or the same as the ACE swim.

--Mom & Daughter, Orange, CA Dec 11, 2009

Dining tip, Short Walk

Koffi is the Best for JAVA Jolt.

--ex stew, Los Angeles Nov 29, 2009

Recreation/Attractions tip, Short Drive

Great location whatever direction you want to go in the valley - minutes to downtown "old" Palm Springs, and minutes to the "new" Palm Springs Cities. Can't say enough about the restaurant "Shame on the Moon" - superb in every way.

--jago, Elk Grove, CA Nov 24, 2009

See all quick tips

Reviews from our customers

Overall score

3.5 out of 5

(25 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

4 out of 5

Cool, hip, young, and friendly

bob Dec 16, 2009

Would recommend to a friend!

Delightfully off-beat, cool place with spare yet well-appointed rooms, nice work-out facilities, with wet and dry sauna, ... beautiful pool area. Folks very friendly and helpful. Food is eclectic California and excellent. Very restful experience.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Business


Expand full review

Score

1 out of 5

Quick tip

We should have stayed at motel 6

Mom & Daughter Dec 11, 2009

On check in we were asked to pay an additional $20 per day as a resort fee to park. Then I asked for a room close to parking ... as my mom has cancer and can't walk far (it wasn't close enough). They could only put us in an upstairs room (no doubles downstairs), no elevator. The decore is lacking (pictures are pieces of paper attached to the wall by binder clips). No carpet only rugs that you trip on. There was no bathtub at $200 a night you expect a few things. The bedspreads looked like potatoe sacks and the wall is covered in canvas material? The rooms are small and so is the TV. The second night we were there they had a band playing right next to us near the pool. At 12:10am I finally called to complain. They finally lowered the music at 12:30 am but wouldn't allow us a late check out for keeping us up late. Don't go here, try the motel 6 next door - better value for your money. ACE is a pet friendly hotel - that's who I'd put up there my dog (not me)..

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
1
Hotel check-in:
2
Maintenance:
2
Location:
1
Room cleanliness:
4
Hotel Staff:
3
Value:
1
Dining options:
1

Traveler type: Family

Recreation/Attractions tip, Short Drive

Spa Resort Casino is fun, in fact, trying staying there - they have a nice hotel for less or the same as the ACE swim.


Expand full review

Score

4 out of 5

Very Good Deal

JL Dec 1, 2009

Would recommend to a friend!

Very nice for the price you pay!! ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

2 out of 5

Surprises

HB Nov 29, 2009

You will get two surprises at least. You will be hit with a $20 resort fee per day that is for parking and extras. Hey, ... this is an ex-Howard Johnson property, not the downtown Westin in L.A. Also, if your room is across from the large recreation hall we heard the disco music from 8 to midnight on Friday. There is no escape if you want it quiet and would think it nice to sit in front of the outdoor gas fireplace outside the room.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
3
Hotel check-in:
3
Maintenance:
4
Location:
3
Room cleanliness:
3
Hotel Staff:
3
Value:
3
Dining options:
3

Traveler type: Couples


Expand full review

Score

4 out of 5

Quick tip

Motel Done Right

ex stew Nov 29, 2009

Would recommend to a friend!

Staff was very nice and the layout of the hotel is calm and relaxing. A great place if you want to travel with a group or ... family.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
3
Hotel check-in:
4
Maintenance:
4
Location:
3
Room cleanliness:
4
Hotel Staff:
5
Value:
3
Dining options:
3

Traveler type: Friends

Dining tip, Short Walk

Koffi is the Best for JAVA Jolt.


Expand full review

Score

4 out of 5

Quick tip

All in all, a solid B+

jago Nov 24, 2009

Would recommend to a friend!

Super comfortable vibe with an awesome pool/spa. Very friendly staff, although they didn't follow up on two separate ... requests I made (even if they did so in a super friendly way!). Love the loaner bikes - perfect to tour downtown Palm Springs. In room fridge (and for that matter shelves) filled with undersized and oversized products--booze, chips, etc., that you'd have to be crazy to buy.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
2
Hotel check-in:
1
Maintenance:
1
Location:
2
Room cleanliness:
2
Hotel Staff:
2
Value:
2
Dining options:
3

Traveler type: Friends

Recreation/Attractions tip, Short Drive

Great location whatever direction you want to go in the valley - minutes to downtown "old" Palm Springs, and minutes to the "new" Palm Springs Cities. Can't say enough about the restaurant "Shame on the Moon" - superb in every way.


Expand full review

Score

4 out of 5

Creative vibe but need more flexibility

Oral Historian and Piano Player Nov 13, 2009

Would recommend to a friend!

Overall favorable - liked the off beat creative style, inexpensive food choices. Some of the staff were inflexible and ... immature and not willing to cater to my unique needs, e.g. making it impossible for me to use the piano in the bar for practice at any time. Room cleaning was sloppy.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
3
Hotel check-in:
4
Maintenance:
3
Location:
4
Room cleanliness:
2
Hotel Staff:
3
Value:
4
Dining options:
4

Traveler type: Single


Expand full review

Score

4 out of 5

Unique experience!

Family on the go. Oct 29, 2009

Would recommend to a friend!

We were planning our next trip as soon as we got there. Great value, Good location close to downtown PS. Very friendly ... staff, this place was cool enough for my teenage daughter and relaxing enough for me. Weekends are filled with loads of fun indluding a live DJ and snow cones. We stayed until the middle of the week and it was a very different vibe. But still fun, rode the free bikes available to guest. The food was good, you must try the fries. Best coffee! Note, I was surprised to see and additional $20.00 a day charge for "facility use" meaning the pool etc. I am sure it was in the fine print but a little disappointed. Regardless I would still return if the price was right.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
5

Traveler type: Family


Expand full review

Score

4 out of 5

Cool - Hip and Relaxing; Great Food

J&D Oct 21, 2009

Would recommend to a friend!

We enjoyed the relaxed hip vibe - everyone welcomed. Our favorite restaurant - great food for a great price. Morning Sunday ... breakfast came with our hostess belting out an amazing show-tune as an apology for our wait (which wasn't even bad). Fresh ingrediants, insprired cooking and french pressed coffee - STAFF very accomodating and friendly. OH and Snow Cones by the POOL!

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Couples


Expand full review

Score

4 out of 5

Casual chic decor and very pet friendly

Doc McB Oct 5, 2009

Would recommend to a friend!

I really loved the size of the pool, the poolside vibe and DJ entertainment. The outdoor seating lounges in front of each ... room on the ground floors with the huge fireplaces were great.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
3
Maintenance:
4
Location:
3
Room cleanliness:
4
Hotel Staff:
3
Value:
4
Dining options:
4

Traveler type: Single


Expand full review

Score

5 out of 5

Ace Hotel - Great Value in Palm Springs

Ais Sep 2, 2009

Would recommend to a friend!

The Ace Hotel has it all. I went with my girlfriends for a weekend get away. We stayed in a King Lounge room, it was ... beautifully furnished and had everything we needed. Very comfortable beds. We spent all day at the pool drinking cocktails and enjoying the atmosphere. DJ at the pool all day along with a bbq and cocktails...sublime. I would not recommend this hotel for children, although there were some there. Children of the four legged type are encouraged and are even allowed in the pool area (not in the pool).

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Friends


Expand full review

Score

3 out of 5

Ace Hotel PS

red Jul 26, 2009

This is a hipster spot with minimal decor and cool fun touches. The staff is super friendly. The hotel food is fresh,good and ... reasonably priced. Would be a great spot to go for a Bachlorette party or with a group of friends. Good pool scene. Not a great spot for couples looking for a quiet getaway.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
4
Room cleanliness:
3
Hotel Staff:
5
Value:
3
Dining options:
4

Traveler type: Couples


Expand full review

Score

2 out of 5

Interesting but not worth a repeat

Sweeper Jul 19, 2009

Pleasant enough place and right near downtown Palm Springs. Many features of the room were more kitschy than practical. The ... toilet/shower area was far from clean on check-in. The overall impression was of an attempt at being clever or unique at the expense of taste, comfort, and simplicity. That could appeal more to others. At check out a heretofore unmentioned "resort fee" left a bad taste. Although such a fee is not uncommon in the Palm Springs area, this particular hotel - certainly not much above a motel - was a far cry from the level of nicer resorts where we have stayed nearby.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
2
Hotel check-in:
3
Maintenance:
3
Location:
5
Room cleanliness:
2
Hotel Staff:
3
Value:
2
Dining options:
2

Traveler type: Couples


Expand full review

Score

3 out of 5

Cool property, great service, but loud..

World Traveler Jul 5, 2009

Would recommend to a friend!

Loved the cool ambiance, retro vibe, terrific pools and very friendly service of The Ace. Fitness center was small and kinda ... "smelly". Room was great, awesome mini bar selection (think bottle service in your room :). However, the guest room doors SLAM shut and there is VERY LITTLE sound proofing, so dont expect a peaceful experience if you wish to go to bed before 11pm or sleep in past 7am. Dog friendly hotel, which is cool, but the hotel doesnt enforce the "keep them on a leash" rule, even though there is signage. Overall, very cool property, but the fact that it was so noisy outside your room was a bit of a bummer. Also thought it was odd that they were so uptight about towels for the pool??? $30 if you didnt return by 8pm and you could only have one per person???

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
1
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Friends


Expand full review

Score

5 out of 5

Ace Hotel

Beachgirl Jun 8, 2009

Would recommend to a friend!

great location, pool, service, good times! ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Family


Expand full review

Score

5 out of 5

Ace Swim Club Palm Springs

hmaudit May 24, 2009

Would recommend to a friend!

This is an incredible motel with wonderful staff, super pools and jaccuzi. The outdoor fireplaces were a nice touch. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Family


Expand full review

Score

4 out of 5

Party in Palm Springs

Dr.Wife.Mommy May 9, 2009

Would recommend to a friend!

Well...my husband and I took a weekend away and left the baby behind. The location is nice. The food is excellant. The ... saltwater pool is to die for. My only complaints were that the pool area was trashed for several hours after the partying that took place the night before (my husband and I didnt attend the party but heard and could see the evidence) and that the maintenance guys chose to literally start cleaning the spa while my husband and I were sitting in it, relaxing. These were buzz kills but other than that I would recommend the hotel.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
5
Hotel Staff:
3
Value:
4
Dining options:
5

Traveler type: Couples


Expand full review

Score

1 out of 5

Awful

HateThisHotel May 8, 2009

Horrible customer service. Very loud music by the pool. Horrible food. Slow room service. None of the rooms (I asked) get ... dark. The windows are covered in a light canvas and the light comes in the room around 6:30am and woke us up each day. The hotel staff couldn't offer so much as another canvas sheet or even a dark tablecloth to help. Their response was, "That's the decor. We have nothing to help make it darker." The rooms are small and tacky.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
1
Hotel check-in:
2
Maintenance:
2
Location:
2
Room cleanliness:
1
Hotel Staff:
1
Value:
1
Dining options:
1

Traveler type: Family


Expand full review

Score

5 out of 5

Quick tip

Wow! A Hidden Gem

ManPriya May 2, 2009

Would recommend to a friend!

Everything at the Ace Hotel and Swim Club was superb. The pool area was just class apart with the best young crowd I've seen ... in Palm Springs area. Almost feels like you are in Hollywood.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
2
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Dining tip, Short Drive

Palm Springs Downtown


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Score

1 out of 5

Quick tip

Funky but a bit disorganized...

Traveler Apr 22, 2009

The room decor was the best part of the Ace. Service is NOT their thing, at least not yet for this new hotel. Long lines for ... check-in, restaurant service was the worst I've experienced 3 out of five times I tried to eat there during my weeklong stay I ended up getting up and walking out / or not being seated at all. They're a new hotel and all but come on. Get more staff and or better trained staff. It took 15 minutes for instance for a staff member to search google for tour information. 15 minutes to find my reservation... Lot's of waiting around. The Ace also booked an on-site party over the weekend that took over the pool area and went on LOUDLY until mid morning.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
5
Maintenance:
2
Location:
3
Room cleanliness:
1
Hotel Staff:
4
Value:
4
Dining options:
5

Traveler type: Single

Recreation/Attractions tip, Short Drive

Jeep tours of Joshua Tree


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Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Recreation/Attractions tip, Short Drive

Spa Resort Casino is fun, in fact, trying staying there - they have a nice hotel for less or the same as the ACE swim.

--Mom & Daughter, Orange, CA Dec 11, 2009

Dining tip, Short Walk

Koffi is the Best for JAVA Jolt.

--ex stew, Los Angeles Nov 29, 2009

Recreation/Attractions tip, Short Drive

Great location whatever direction you want to go in the valley - minutes to downtown "old" Palm Springs, and minutes to the "new" Palm Springs Cities. Can't say enough about the restaurant "Shame on the Moon" - superb in every way.

--jago, Elk Grove, CA Nov 24, 2009

Dining tip, Short Drive

Palm Springs Downtown

--ManPriya, Irvine, CA May 2, 2009

Recreation/Attractions tip, Short Drive

Jeep tours of Joshua Tree

--Traveler, Minneapolis Apr 22, 2009

Entertainment tip, Short Drive

If you're planning to hit Coachella Valley Music and Arts Festival this is where you want to stay! A short drive to the venue and an oasis after a long day in the California sun! BOOK EARLY!

--Quino, Houston, TX Apr 22, 2009

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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