$88 Avg/night
Rate and special offer based on Check-in: Nov 7, 2014 Check-out: Nov 9, 2014

Country Inn & Suites By Carlson, Ontario at Ontario Mills, CA

3 stars
4674 Ontario Mills Parkway, Ontario, CA 91764
Hotel Overview
Reviewer score
4.1
out of 5
66 reviews
Great hotel for your dollar

Friendly staffs. Excellent breakfast buffet. Walking distance to the Mall. Love to stay there again... See full review

  • tomas the traveler
  • Aug 3, 2013
Great place!

Clean, comfort, nice staff, great location near the mall. Highly recommended! See full review

  • D. C.
  • May 10, 2013
All guest Rooms & Suites have Refrigerator and Microwave, Complimentary High Speed Wireless/Wired Internet. 37" Flat Screen. Complimentary Extended Breakfast Bar Hot Breakfast Buffet. Outdoor Pool and Spa. 24 Hr Fitness Center. 24 Hour Business Center. Meeting Room Facilities. Walking distance to Ontario Mills Mall. 4.28 Miles to Ontario Convention Center. 4.45 miles to California Speedway. Less than one mile to Citizen Bank Arena. MUST BE 21 YEARS OF AGE TO CHECK INTO HOTEL. MUST PRESENT VALID CREDIT CARD OR $200.00 CASH DEPOSIT AT CHECK IN FOR INCIDENTALS. THERE IS A $200.00 FEE FOR SMOKING IN THE HOTEL.

Amenities

  • Free breakfast
  • High-speed internet
  • Free airport shuttle
  • Free parking
  • Heated pool
  • Non Smoking
General
Air conditioned
Non Smoking
Elevators
Ice machine
FEMA approved
Phone service
Activities
Heated pool
Fitness center or spa
Fitness Center
Exercise gym
Jacuzzi
Live entertainment
Disco
Night club
Golf
Tennis
Play ground
Driving range
Dining
Free breakfast
Coffee maker in room
Room service
Vending machines
Services
Business center
Laundry service
Guest laundromat
Express checkout
Security
Wake-up service
Multilingual
In-Room Safe
Shops/Commercial services
Meeting/Banquet facilities
Barber shop
Boutiques
Barber/Beauty shop
Conference facilities
Copy service
Currency exchange
Internet
High-speed internet
Transportation
Free airport shuttle
FREE transportation
Courtesy car
Parking
Free parking
Indoor parking
Outdoor parking
Accessibility
Accessible facilities
Wheel chair access
Accessible rooms
Ramp access to buildings
Brailled elevators
Grab bars in bathroom
Room
Television with cable
Free newspaper
Hairdryer in room
Microwave
Sofa bed
Iron
Ironing board
Smoke detectors
Sprinklers in rooms

Recommendations for you

Customers who viewed Country Inn & Suites By Carlson, Ontario at Ontario Mills, CA also booked these hotels.

Reviewer score 3.8 out of 5
Reviewer score 4.2 out of 5

Hotel Map

34.0699 -117.5496
Area served
City Center
Nearby airports
ONTARIO INTL, (ONT), 3.00, MI, NE; LOS ANGELES INTL, (LAX), 58.30, MI, NE; JOHN WAYNE ARPT, (SNA), 47.40, MI, NW;
Area description
Airport, This hotel is located near the airport.

Nearby points of interest

  • Citizens Business Bank Arena: 1 mi

Dining

Outback Steakhouse
Walking distance - 1 block
Dave & Busters
In Ontario Mills Mall - Shuttle Service Available
IHOP Restaurant
Walking Distance - 2 Blocks
New York Grill
In Ontario Mills Mall - Shuttle Service Available
Rainforest Cafe
In Ontario Mills Mall - Shuttle Service Available
Olive Garden Restaurant
In Ontario Mills Mall - Shuttle Service Available
Chevys Fresh Mex
In Ontario Mills Mall - Shuttle Service Available
Breakfast Room
Located onsite

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (66)

Ratings and reviews for Country Inn & Suites By Carlson, Ontario at Ontario Mills, CA

Overall score

4.1 / 5
5.01.0
66 out of 66
Amenities:
4.2
Room cleanliness:
4.5
Hotel staff:
4.4
Room comfort:
4.4
Location:
4.5
Value:
4.3

94% would recommend to a friend.

Sort by:
Review of Country Inn & Suites By Carlson, Ontario at Ontario Mills, CA

Reviewer score

3
5.01.0
lanil5
Business
cali
Aug 2, 2014

comfort

Clean and comfortable. I would stay there again. Staff was nice and made sure we were ok. Breakfast was served from 7:30 tp 10:30am and was good also.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Country Inn & Suites By Carlson, Ontario at Ontario Mills, CA

Reviewer score

2
5.01.0
Bear211k
Business
Ontario ca.
Apr 3, 2014

Personal

Showed up to hotel after 3 check in time and my room wasn't ready

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

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Review of Country Inn & Suites By Carlson, Ontario at Ontario Mills, CA

Reviewer score

4
5.01.0
tomas the traveler
Business
sacramento, ca
Aug 3, 2013

Great hotel for your dollar

Friendly staffs. Excellent breakfast buffet. Walking distance to the Mall. Love to stay there again when I get a chance.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Country Inn & Suites By Carlson, Ontario at Ontario Mills, CA

Reviewer score

4
5.01.0
D. C.
Business
Houston, TX
May 10, 2013

Great place!

Clean, comfort, nice staff, great location near the mall. Highly recommended!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

The mall across the street is a great place to go for dining, shopping and movies.

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Review of Country Inn & Suites By Carlson, Ontario at Ontario Mills, CA

Reviewer score

4
5.01.0
Us3GirlsWeekend
Business
Palm Springs, California
Apr 14, 2013

Great location for shoppin, eating, and flying!

Easy to find, comfortable rooms, ideal location for flying and shopping. Easy and Stress free.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Ontario Mills has great deals

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Review of Country Inn & Suites By Carlson, Ontario at Ontario Mills, CA

Reviewer score

5
5.01.0
Kilo Charlie
Business
Redding, CA
Jan 25, 2013

So Cal Visit

The hotel was located by many restaurants and Ontario Mills Mall. The staff was very friendly and our room was clean and comfortable. The breakfast in the morning was good and they had a nice variety.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Country Inn & Suites By Carlson, Ontario at Ontario Mills, CA

Reviewer score

2
5.01.0
dabarnd
Business
Vancouver, WA
Jan 14, 2013

sub par service

Upon arrival the clerk gave us only partial attention. It seemed to get worse once she discovered we booked through this discount site. She issued our key, we went to the appropriate floor only to discover there was no room number corresponding to what she had written on our key. We went back down stairs to get that corrected, she transposed two numbers. We went back to the room to discover it has two queens instead of one king as I had requested...and it smelled of stale smoke. When I went' back to the desk the manager on duty was there. Her response was basically "this is what you get when you book through a discount service, we'd prefer you book directly with us." She also explained that we would get a lower price booking directly and then she mentioned that they had had guests smoke in rooms that were being sanitized so there was nothing we could do. I didn't sleep that night. It was a weak 3 star experience.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Ontario Hills Mall & surrounding area has every good restaurant you could imagine. I'd highly recommend BJ's on the north side of the mall, just off 4th, Even though it was extremely packed, once we were seated the food was phenomenal and the service was phenomenal.

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Review of Country Inn & Suites By Carlson, Ontario at Ontario Mills, CA

Reviewer score

4
5.01.0
Momma Kat 674
Business
Los Angeles, Ca
Dec 11, 2012

Very Nice...

Nice accomidations for the price. Very pleasant staff...there were a few hiccups during our stay, they resolved the issues in a very timley manner (with smiles and apologies). Would stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Country Inn & Suites By Carlson, Ontario at Ontario Mills, CA

Reviewer score

4
5.01.0
PNG Cholito
Business
Union County, NC
Dec 3, 2012

Country Inn & Suites By Carlson, Ontario at Ontario Mills, CA

Enjoyed a very short stay at the Country Inn & Suites By Carlson, Ontario at Ontario Mills, CA this past weekend. The location is excellent - close to ONT, a shopping center with major, name-brand stores, an Outback all withing a 3 minute walk. And a large mall not much further beyond that. The staff was very helpful and personable. The entry/lobby area was being decorated for Christmas and these were tastefully done. The room was very comfortable, the TV and the wireless worked, the bathroom was clean and and the room was quiet. I did use the Business Center and both computers and the printer in the Business Center worked fine. All in all, a great stay. Thank you to the CIS staff. 73 and blessings, Norm

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Country Inn & Suites By Carlson, Ontario at Ontario Mills, CA

Reviewer score

4
5.01.0
Valerie95301
Business
Fresno, CA
Nov 19, 2012

Very Nice

Enjoyed my stay (2 nights). Loved location to mall. Staff was very nice. The room was nice, clean and beds very comfortable. The only draw back was this smell in the hallways.....musky sort of smell. Good value for the price.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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