$72 Avg/night
Rate based on Check-in: Jan 9, 2015 Check-out: Jan 12, 2015

BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

3 stars
3400 Shelby Street, Ontario, CA 91764-4873
Hotel Overview
Reviewer score
3.5
out of 5
82 reviews
Great Hotel

I would say this is a 5 star hotel!!!. Great location, friendly staff, Clean rooms, full breakfast... See full review

  • Ali Tajalli
  • Nov 21, 2014
Very Impressed!

We have stayed at other Best Western and none other have been this nice at this one. Staff was... See full review

  • Sierra03
  • Feb 17, 2014
Affordable comfort and luxury a short drive from the airport
The businessperson or the leisure traveler is sure to find something to love about Best Western InnSuites Airpark Ontario Hotel & Suites. Whether it's the ultra-comfortable Deluxe Cloud 9 Pillowtop Bed with triple sheeting, the beautiful mountain view or the 24-hour fitness center, Best Western InnSuites Airpark Ontario Hotel & Suites offers essential services and amenities at an affordable price. Whatever your needs in the Southern California Inland Empire, Best Western InnSuites Airpark Ontario Hotel & Suites has what travelers need. 

  • Free breakfast
  • Pets welcome (fees apply)
  • Less than a mile from the airport

With its deluxe Pillowtop beds, guests at the Best Western InnSuites Airpark Ontario Hotel & Suites might feel like sleeping forever. The hotel's rooms offer many other amenities, including flat-screen TVs with premier cable movie channels, microwave/refrigerator with bottled mineral water, coffee/tea maker (coffee and tea included), convertible sofa bed (in the living room of suites), iPod clock radio, hair dryer, air conditioning and heat with wall-mounted thermostat as well as iron and ironing board.

For relaxing, the heated pool is open year-round, and the hotel manager hosts a free barbecue the first Wednesday of every month.

  • Ontario International Airport: 1 mi/2 km

  • Ontario Motor Speedway: 1 mi/2 km
  • Cucamonga-Guasti Regional Park: 2 mi/3 km
  • Citizens Business Bank Arena: 2 mi/3 km
  • Ontario Mills: 3 mi/5 km
  • Foothil Marketplace: 5 mi/9 km 

  • Meeting rooms available
  • Business center available
  • Free airport shuttle

The business traveler can start the day with a free breakfast before venturing out to the many convention venues and corporate headquarters in the area. Nearby corporate locations include Dominos Distribution Center, BMW, Ferguson and the Toyota Corporate Center. Many area Los Angeles colleges are also located nearby.

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Customers who viewed BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites also booked these hotels.

Reviewer score 4.2 out of 5
Reviewer score 3.8 out of 5

BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites Rooms

SUITE-1 KING BED
SUITE-1 KING BED,NSMK,JETTEDTUB,2RMS,MICRFG,SOFABED,HISPD,FULL BREAKFAST
SUITE-2 QUEEN BEDS
SUITE-2 QUEEN BEDS,SMOK,PILLWTP,3RDSOFBD,MICRFG,42LCD,HISPD,FULL BREAKFAST
SUITE-2 QUEEN BEDS
SUITE-2 QUEEN BEDS,NSMK,PILLWTP,3RDSOFBD,MICRFG,42LCD,HISPD,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,JETTED,SOFABED,MICRFG,42LCD,HISPD,FULL BREAKFAST
1 KING BED
1 KING BED,SMOK,JETTED,SOFABED,MICRFG,42LCD,HISPD,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,JACUZZI,SOFABED,MICRFG,42LCD,HISPD,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,PARLOR,2NDMUR,MICRFG,42LCD,HISPD,FULL BREAKFAST
2 KING BEDS
2 KING BEDS,NSMK,JETTED,PILLWTP,MICRFG,42LCD,HISPD,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,SMOK,JETTED TUB,2RMS,MICRFG,SOAFBD,HISPD,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,MOBILITY ACC,COMMASSIST,ROLLSH,SFBD,NSM,FULL BREAKFAST
SUITE--2 ROOMS 1 BED
SUITE--2 ROOMS 1 BED,MOBILITY ACC,COMMASSIST,ROLLSH,SFBD,NSM,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,NSMK,PILLWTP,2NDSOFBD,MICRFG,42LCD,HISPD,FULL BREAKFAST
SUITE--2 ROOMS 1 BED
SUITE--2 ROOMS 1 BED,MOBACC,COMM ASSIST,SOFBD,JETTB,NSMK,FULL BREAKFAST
SUITE-2 ROOMS 2 BEDS
SUITE-2 ROOMS 2 BEDS,NSMK,PILLWTP,3RDSOFBD,MICRFG,42LCD,HISPD,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,MOBACC,COMM ASSIST,SOFBD,JETTB,NSMK,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,SMOK,PILLWTP,2NDSOFBD,MICRFG,42LCD,HISPD,FULL BREAKFAST

Amenities

  • High-speed internet
  • Airport shuttle
  • Free parking
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Ice machine
Activities
Heated pool
Fitness center or spa
Exercise gym
Jacuzzi
Steam bath
Dining
Restaurant
Coffee maker in room
Lounge
Room service
Services
24 hour front desk
Business center
Laundry service
Guest laundromat
Express checkout
Security
Wake-up service
Multilingual
In-Room Safe
Meeting/Banquet facilities
Porters
Conference facilities
Gift shop
Copy service
Audio visual equipment
Internet
High-speed internet
Transportation
Airport shuttle
Parking
Free parking
Outdoor parking
Truck parking
Accessibility
Accessible facilities
Wheel chair access
Room
DVD player
Television with cable
Radio
Safe
AM/FM alarm clock
Hairdryer in room
Microwave
Sofa bed
Electronic door locks
Ironing board

Nearby points of interest

  • Citizens Business Bank Arena: 0.6 mi

Dining

Inn Suites Café
Inn Suites Café, on premises, Full Service, American, open for: breakfast, lunch, dinner, 6:30 a.m. to 10:00 a.m., 11:00 a.m. to 2:00 p.m., 5:00 p.m. to 10:00 p.m., room service available
El Torito Grill
0.5 mile(s) from El Torito Grill, Full Service, Mexican, open for: lunch, dinner, 11:00 a.m. to 10:00 p.m., moderate pricing
Red Lobster
1 mile(s) from Red Lobster, Full Service, Seafood, open for: lunch, dinner, 11:00 a.m. to 10:00 p.m., moderate pricing
TGI Friday's
1 mile(s) from TGI Friday's, Full Service, American, open for: lunch, dinner
Olive Garden
1.5 mile(s) from Olive Garden, Full Service, Italian, open for: lunch, dinner
Outback Steak House
1.5 mile(s) from Outback Steak House, Full Service, Steakhouse, open for: lunch, dinner
Applebee's
1.5 mile(s) from Applebee's, Full Service, American, open for: lunch, dinner
Benihana
0.5 mile(s) from Benihana, Full Service, Japanese, open for: lunch, dinner, 11:00 a.m. to 10:00 p.m., moderate pricing
on premises
PJ's Café and Bar, on premises Breakfast 6:30 a.m. to 10:00 a.m. daily, Dinner Monday thru Saturday from 5:00 p.m. to 10:00 p.m., Lounge hours are: Monday thru Saturday from 4:00 p.m. to 10:00 p.m.
IHOP
1.5 mile(s) from IHOP, Full Service, American, open for: breakfast, lunch, dinner

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (82)

Ratings and reviews for BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Overall score

3.8 / 5
5.01.0
28 out of 82
Amenities:
3.8
Room cleanliness:
3.8
Hotel staff:
3.8
Room comfort:
3.9
Location:
4.1
Value:
4

86% would recommend to a friend.

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

5
5.01.0
kandpfarinha
Business
Durant, OK
Dec 11, 2012

Quick and easy

Personnel at front desk check in was wonderful. Very thoughtful and courteous. Helped me save $60.00 on airport shuttle service when she asked if we needed it and I told her that I had already paid for the shuttle service and she said the shuttle at the hotel was free. The gentleman who drove us to the airport was super. Very friendly, and had the utmost care for my father and me. Location of hotel is perfect to airport.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short drive from hotel

shuttle to airport

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

5
5.01.0
Sierra03
Business
San Bernardino, Ca
Feb 17, 2014

Very Impressed!

We have stayed at other Best Western and none other have been this nice at this one. Staff was average, not too friendly but once we got into our room it more than made up for it. Very clean and the breakfast was more than a continental. Had dinner at Bostons Pizza, great food and close to the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short drive from hotel

Ontario Mills mall was less than 5 miles away. Lots of restaurants around to choose from.

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

5
5.01.0
Anonymous
Business
Scottsdale
Aug 29, 2008

Good place for shorter stay

It is little bit noisy. I wasn't caring much since I spent just a night. Breakfast was good. Hotel amenities are good. Spacious suite. Lil' bit expensive.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
2
Value:
2
Trip purpose:

Business

Dining tip: Short drive from hotel

golden chopstix, not that great but they were friendly.

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

5
5.01.0
Anonymous
Business
Delano
Sep 21, 2008

very clean and comfortable

Walking into the hotel suite was a stress reliever. It was so clean and the beds were so comfortable! Breakfast buffet was great! I'd definitely come to stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

5 min from Ontario Mills Mall and Victoria Gardens

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

5
5.01.0
Anonymous
Business
NV
Jul 13, 2009

We had a great stay !

It was really relaxing that we add another stay.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short drive from hotel

just down the street from the outlet mall and about 2 miles to the airport. One hour from Universal Studios and Knotts Berry Farm.

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

5
5.01.0
Anonymous
Business
Ontario
Oct 1, 2009

Fantastic Family getaway

Watch t.v., Had breakfast, which was fabulous! Walked around the Hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

4
5.01.0
Cowboysgranny
Business
Rancho Cucamonga, CA
May 11, 2009

Hotel Stay

Flew back to California to visit family. I truly enjoyed my stay and would recommend it to any one.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

4
5.01.0
Mom 4 no. 24
Business
Casco, WI.
Sep 29, 2009

Our first California Experience

The rooms were nice, and the price was right. It was near the airport but not noisy. Their complementary "happy hour" was very small and they did not have much there. They locked the pool up while they said it was being cleaned but did, after we asked, unlock it so the deck could be used to be outside. The breakfast in the morning was very nice.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

The Mills Mall, right near the hotel, was very nice.

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

4
5.01.0
Kim and family
Business
Portland, Oregon
Oct 16, 2009

Great location, clean and great service!

The location was great for our trip. We needed to get back and forth to the airport a few times and the staff was great shuttling us. The rooms were clean, the breakfast adequate and the staff very friendly. I would recommend to anyone traveling.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

4
5.01.0
Anonymous
Business
Victoria. Texas
Apr 18, 2011

Would stay again

The staff was very nice, but they need to hire more help because they have 1 person at the front desk answering phones and checking people in and giving directions to people it was a long wait. The breakfast was good but again the attendant thats suppose to fill things back up was swamped with a ton of stuff for just him to do. Clean room great bed. Our door lock which takes a card would work one minute and not the next. Huge pain in the rear. They gave us a free night cause of the pain it was. Overall good stay would go again. Oh great TV. Big.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Nightlife tip: Short drive from hotel

Good night clubs close by

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