$79 Avg/night
Rate based on Check-in: Mar 8, 2015 Check-out: Mar 11, 2015

BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

3 stars
View map of 3400 Shelby Street, Ontario, CA 91764-4873

Hotel Overview

Reviewer score
3.5
out of 5
86 reviews
Get-away

The hotel was in a great location. It was close to my favorite restaurant, Daphne's, as well as the... See full review

  • Ellis Mae
  • Jan 28, 2015
Great Hotel

I would say this is a 5 star hotel!!!. Great location, friendly staff, Clean rooms, full breakfast... See full review

  • Ali Tajalli
  • Nov 21, 2014
Affordable comfort and luxury a short drive from the airport
The businessperson or the leisure traveler is sure to find something to love about Best Western InnSuites Airpark Ontario Hotel & Suites. Whether it's the ultra-comfortable Deluxe Cloud 9 Pillowtop Bed with triple sheeting, the beautiful mountain view or the 24-hour fitness center, Best Western InnSuites Airpark Ontario Hotel & Suites offers essential services and amenities at an affordable price. Whatever your needs in the Southern California Inland Empire, Best Western InnSuites Airpark Ontario Hotel & Suites has what travelers need. 

  • Free breakfast
  • Pets welcome (fees apply)
  • Less than a mile from the airport

With its deluxe Pillowtop beds, guests at the Best Western InnSuites Airpark Ontario Hotel & Suites might feel like sleeping forever. The hotel's rooms offer many other amenities, including flat-screen TVs with premier cable movie channels, microwave/refrigerator with bottled mineral water, coffee/tea maker (coffee and tea included), convertible sofa bed (in the living room of suites), iPod clock radio, hair dryer, air conditioning and heat with wall-mounted thermostat as well as iron and ironing board.

For relaxing, the heated pool is open year-round, and the hotel manager hosts a free barbecue the first Wednesday of every month.

  • Ontario International Airport: 1 mi/2 km

  • Ontario Motor Speedway: 1 mi/2 km
  • Cucamonga-Guasti Regional Park: 2 mi/3 km
  • Citizens Business Bank Arena: 2 mi/3 km
  • Ontario Mills: 3 mi/5 km
  • Foothil Marketplace: 5 mi/9 km 

  • Meeting rooms available
  • Business center available
  • Free airport shuttle

The business traveler can start the day with a free breakfast before venturing out to the many convention venues and corporate headquarters in the area. Nearby corporate locations include Dominos Distribution Center, BMW, Ferguson and the Toyota Corporate Center. Many area Los Angeles colleges are also located nearby.

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Customers who viewed BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites also booked these hotels.

Reviewer score 3.8 out of 5
Reviewer score 4.3 out of 5

BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites Rooms

SUITE-1 KING BED
SUITE-1 KING BED,NSMK,JETTEDTUB,2RMS,MICRFG,SOFABED,HISPD,FULL BREAKFAST
SUITE-2 QUEEN BEDS
SUITE-2 QUEEN BEDS,SMOK,PILLWTP,3RDSOFBD,MICRFG,42LCD,HISPD,FULL BREAKFAST
SUITE-2 QUEEN BEDS
SUITE-2 QUEEN BEDS,NSMK,PILLWTP,3RDSOFBD,MICRFG,42LCD,HISPD,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,JETTED,SOFABED,MICRFG,42LCD,HISPD,FULL BREAKFAST
1 KING BED
1 KING BED,SMOK,JETTED,SOFABED,MICRFG,42LCD,HISPD,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,JACUZZI,SOFABED,MICRFG,42LCD,HISPD,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,PARLOR,2NDMUR,MICRFG,42LCD,HISPD,FULL BREAKFAST
2 KING BEDS
2 KING BEDS,NSMK,JETTED,PILLWTP,MICRFG,42LCD,HISPD,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,SMOK,JETTED TUB,2RMS,MICRFG,SOAFBD,HISPD,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,MOBILITY ACC,COMMASSIST,ROLLSH,SFBD,NSM,FULL BREAKFAST
SUITE--2 ROOMS 1 BED
SUITE--2 ROOMS 1 BED,MOBILITY ACC,COMMASSIST,ROLLSH,SFBD,NSM,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,NSMK,PILLWTP,2NDSOFBD,MICRFG,42LCD,HISPD,FULL BREAKFAST
SUITE--2 ROOMS 1 BED
SUITE--2 ROOMS 1 BED,MOBACC,COMM ASSIST,SOFBD,JETTB,NSMK,FULL BREAKFAST
SUITE-2 ROOMS 2 BEDS
SUITE-2 ROOMS 2 BEDS,NSMK,PILLWTP,3RDSOFBD,MICRFG,42LCD,HISPD,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,MOBACC,COMM ASSIST,SOFBD,JETTB,NSMK,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,SMOK,PILLWTP,2NDSOFBD,MICRFG,42LCD,HISPD,FULL BREAKFAST

Amenities

  • High-speed internet
  • Airport shuttle
  • Free parking
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Ice machine
Activities
Heated pool
Fitness center or spa
Exercise gym
Jacuzzi
Steam bath
Dining
Restaurant
Coffee maker in room
Lounge
Room service
Services
24 hour front desk
Business center
Laundry service
Guest laundromat
Express checkout
Security
Wake-up service
Multilingual
In-Room Safe
Meeting/Banquet facilities
Porters
Conference facilities
Gift shop
Copy service
Audio visual equipment
Internet
High-speed internet
Transportation
Airport shuttle
Parking
Free parking
Outdoor parking
Truck parking
Accessibility
Accessible facilities
Wheel chair access
Room
DVD player
Television with cable
Radio
Safe
AM/FM alarm clock
Hairdryer in room
Microwave
Sofa bed
Electronic door locks
Ironing board

Nearby points of interest

  • Citizens Business Bank Arena: 0.6 mi

Dining

New York Grill
1 mile(s) from New York Grill, Full Service, Steakhouse, open for: lunch, dinner, 11:00 a.m. to 10:00 p.m.
TGI Friday's
1 mile(s) from TGI Friday's, Full Service, American, open for: lunch, dinner
Olive Garden
1.5 mile(s) from Olive Garden, Full Service, Italian, open for: lunch, dinner
Macaroni Grill
2.5 mile(s) from Macaroni Grill, Full Service, Italian, open for: lunch, dinner, 11:00 a.m. to 10:00 p.m., moderate pricing
Chili's
1.5 mile(s) from Chili's, Full Service, American, open for: lunch, dinner
Panda Inn
0.5 mile(s) from Panda Inn, Fast Food, Chinese, open for: lunch, dinner, 11:00 a.m. to 10:00 p.m., moderate pricing
El Torito Grill
0.5 mile(s) from El Torito Grill, Full Service, Mexican, open for: lunch, dinner, 11:00 a.m. to 10:00 p.m., moderate pricing
Red Lobster
1 mile(s) from Red Lobster, Full Service, Seafood, open for: lunch, dinner, 11:00 a.m. to 10:00 p.m., moderate pricing
Outback Steak House
1.5 mile(s) from Outback Steak House, Full Service, Steakhouse, open for: lunch, dinner
IHOP
1.5 mile(s) from IHOP, Full Service, American, open for: breakfast, lunch, dinner

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (86)

Ratings and reviews for BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Overall score

3.5 / 5
5.01.0
86 out of 86
Amenities:
3.5
Cleanliness:
3.7
Hotel staff:
3.6
Comfort:
3.7
Location:
4
Value:
3.7

77% would recommend to a friend.

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

4
5.01.0
Anonymous
Business
Wisconsin
Nov 15, 2010

Close to Airport

Close to airport Great staff Clean rooms

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

4
5.01.0
Lil Smiley
Business
Moorpark, California
Jun 18, 2014

Great Rave Weekend

i spent the weekend there for Escape 2013 and it was a great hotel overall. my only complaint was that fridge in the room didnt work

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

4
5.01.0
WillyR
Business
Tallahassee, FL
Aug 21, 2014

Good rest before an early flight

The room was clean and nice, the staff was friendly and I had no problems. It was a stone's throw from the Ontario Airport and they offered a free shuttle. Definitely worth the money.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

4
5.01.0
queensexy1
Business
Las vegas
Dec 5, 2014

Ok stay

Besides the leaking air conditioning it was a good stay

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

4
5.01.0
Ellis Mae
Business
N/A
Jan 12, 2015

Get away

I really like the location. Yes it is next to the freeway but it is close to all the shopping areas I like to visit. It's close to my favorite restaurant, Daphnie's. The hotel could definitely use remodeling. The breakfast was nice. A good variety of hot foods. I enjoyed the social hour as well. I will stay here again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

3
5.01.0
Kidrn03
Business
Greenville, MI
Jan 5, 2012

Family getaway

Overall was a good value for price paid. Only complaint is that I booked a deluxe suite and was given a "regular" suite. Staff was friendly and helpful. This hotel is located within 10 minutes of the Ontario Airport which was really convenient

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short drive from hotel

This hotel is in close proximity to large shopping centers and entertainment facilities.

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

3
5.01.0
Zita
Business
Central Valley, CA 95356, USA
Feb 2, 2012

Disappointed

We recently stayed at the Ontario Best Western Inn and Suites. The first night was fine. The second, not so much. We had six in the room - two mom's and four children who were debating the next morning o'dark early. There were only five towels when we asked for six. The toilet paper was not replaced, they did not leave an extra roll as is ordinary. There were no Kleenex's. When I called the front desk, the woman who answered was all giggly and having a great time down there. I asked for above said items. "We'll send that right up," she said. I waited 20 minutes. I called again. This time she said that the man who was to bring the stuff was out on a shuttle call. I told her that I have six people in my room needing to get ready for a debate tournament and we're late now. The stuff finally arrived. I won't be staying there again, to be sure.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

3
5.01.0
Cassio
Business
Phoenix, AZ, USA
Mar 19, 2012

Weight Room

It was very good the weight room just needs new equipment.The breakfast was very good.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

The black angus staff was very friendly

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

3
5.01.0
Brandon F
Business
Long Beach Ca
Nov 13, 2012

Date Night

We were on the 3rd floor in a suite. Anyone would expect to be immersed in comfort, quiet & luxury in a suite. Not here! They are stuck in the 80's in the living room & wet bar area. Carpet, window coverings, wall colors, furniture & small appliances all need updating.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
4
Comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

3
5.01.0
Maurice N
Business
murrieta, California
Oct 17, 2013

Good location

The hotel had a pretty good location but was pretty simple and needed upgrading. Refrigerator wasn't working.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

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