$72 Avg/night
Rate based on Check-in: Dec 20, 2014 Check-out: Dec 23, 2014

BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

3 stars
3400 Shelby Street, Ontario, CA 91764-4873
Hotel Overview
Reviewer score
3.5
out of 5
80 reviews
Great Hotel

I would say this is a 5 star hotel!!!. Great location, friendly staff, Clean rooms, full breakfast... See full review

  • Ali Tajalli
  • Nov 21, 2014
Very Impressed!

We have stayed at other Best Western and none other have been this nice at this one. Staff was... See full review

  • Sierra03
  • Feb 17, 2014
Stay at this all-suites Ontario, California hotel - free breakfast, near Disneyland® and airport!The BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites in Ontario, California, is a full-service hotel just minutes from the Ontario International Airport. Guests staying at this hotel will be near Victoria Gardens, California Speedway, Disneyland®, Ontario Convention Center and the Citizens Bank Arena. Nearby corporate locations include Dominos Distribution Center, BMW, Ferguson and the Toyota Corporate Center. Many area Los Angeles colleges are also located nearby.This Ontario, California hotel features fully-equipped all suite accommodations. A complimentary full breakfast is available each morning in addition to an outdoor heated swimming pool and hot tub, steam room and a fitness center. Additional amenities at this California hotel include an onsite restaurant and cocktail lounge, a full-service business center and conference facilities. Pets are welcome for a small fee. For a fun-filled, comfortable stay, make a reservation at the BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites.

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Reviewer score 4.2 out of 5
Reviewer score 3.8 out of 5

BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites Rooms

SUITE-1 KING BED
SUITE-1 KING BED,NSMK,JETTEDTUB,2RMS,MICRFG,SOFABED,HISPD,FULL BREAKFAST
SUITE-2 QUEEN BEDS
SUITE-2 QUEEN BEDS,SMOK,PILLWTP,3RDSOFBD,MICRFG,42LCD,HISPD,FULL BREAKFAST
SUITE-2 QUEEN BEDS
SUITE-2 QUEEN BEDS,NSMK,PILLWTP,3RDSOFBD,MICRFG,42LCD,HISPD,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,JETTED,SOFABED,MICRFG,42LCD,HISPD,FULL BREAKFAST
1 KING BED
1 KING BED,SMOK,JETTED,SOFABED,MICRFG,42LCD,HISPD,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,JACUZZI,SOFABED,MICRFG,42LCD,HISPD,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,PARLOR,2NDMUR,MICRFG,42LCD,HISPD,FULL BREAKFAST
2 KING BEDS
2 KING BEDS,NSMK,JETTED,PILLWTP,MICRFG,42LCD,HISPD,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,SMOK,JETTED TUB,2RMS,MICRFG,SOAFBD,HISPD,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,MOBILITY ACC,COMMASSIST,ROLLSH,SFBD,NSM,FULL BREAKFAST
SUITE--2 ROOMS 1 BED
SUITE--2 ROOMS 1 BED,MOBILITY ACC,COMMASSIST,ROLLSH,SFBD,NSM,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,NSMK,PILLWTP,2NDSOFBD,MICRFG,42LCD,HISPD,FULL BREAKFAST
SUITE--2 ROOMS 1 BED
SUITE--2 ROOMS 1 BED,MOBACC,COMM ASSIST,SOFBD,JETTB,NSMK,FULL BREAKFAST
SUITE-2 ROOMS 2 BEDS
SUITE-2 ROOMS 2 BEDS,NSMK,PILLWTP,3RDSOFBD,MICRFG,42LCD,HISPD,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,MOBACC,COMM ASSIST,SOFBD,JETTB,NSMK,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,SMOK,PILLWTP,2NDSOFBD,MICRFG,42LCD,HISPD,FULL BREAKFAST

Amenities

  • High-speed internet
  • Airport shuttle
  • Free parking
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Ice machine
Activities
Heated pool
Fitness center or spa
Exercise gym
Jacuzzi
Steam bath
Dining
Restaurant
Coffee maker in room
Lounge
Room service
Services
24 hour front desk
Business center
Laundry service
Guest laundromat
Express checkout
Security
Wake-up service
Multilingual
In-Room Safe
Meeting/Banquet facilities
Porters
Conference facilities
Gift shop
Copy service
Audio visual equipment
Internet
High-speed internet
Transportation
Airport shuttle
Parking
Free parking
Outdoor parking
Truck parking
Accessibility
Accessible facilities
Wheel chair access
Room
DVD player
Television with cable
Radio
Safe
AM/FM alarm clock
Hairdryer in room
Microwave
Sofa bed
Electronic door locks
Ironing board

Nearby points of interest

  • Citizens Business Bank Arena: 0.6 mi

Dining

Inn Suites Café
Inn Suites Café, on premises, Full Service, American, open for: breakfast, lunch, dinner, 6:30 a.m. to 10:00 a.m., 11:00 a.m. to 2:00 p.m., 5:00 p.m. to 10:00 p.m., room service available
El Torito Grill
0.5 mile(s) from El Torito Grill, Full Service, Mexican, open for: lunch, dinner, 11:00 a.m. to 10:00 p.m., moderate pricing
Red Lobster
1 mile(s) from Red Lobster, Full Service, Seafood, open for: lunch, dinner, 11:00 a.m. to 10:00 p.m., moderate pricing
TGI Friday's
1 mile(s) from TGI Friday's, Full Service, American, open for: lunch, dinner
Olive Garden
1.5 mile(s) from Olive Garden, Full Service, Italian, open for: lunch, dinner
Outback Steak House
1.5 mile(s) from Outback Steak House, Full Service, Steakhouse, open for: lunch, dinner
Applebee's
1.5 mile(s) from Applebee's, Full Service, American, open for: lunch, dinner
Benihana
0.5 mile(s) from Benihana, Full Service, Japanese, open for: lunch, dinner, 11:00 a.m. to 10:00 p.m., moderate pricing
on premises
PJ's Café and Bar, on premises Breakfast 6:30 a.m. to 10:00 a.m. daily, Dinner Monday thru Saturday from 5:00 p.m. to 10:00 p.m., Lounge hours are: Monday thru Saturday from 4:00 p.m. to 10:00 p.m.
IHOP
1.5 mile(s) from IHOP, Full Service, American, open for: breakfast, lunch, dinner

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (80)

Ratings and reviews for BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Overall score

3.5 / 5
5.01.0
80 out of 80
Amenities:
3.5
Room cleanliness:
3.6
Hotel staff:
3.6
Room comfort:
3.7
Location:
4
Value:
3.7

76% would recommend to a friend.

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

5
5.01.0
Anonymous
Business
Ontario
Oct 1, 2009

Fantastic Family getaway

Watch t.v., Had breakfast, which was fabulous! Walked around the Hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

5
5.01.0
quizzer
Business
Benicia, CA
Nov 4, 2009

Clean, friendly, and great Breakfast

We went to the October NASCAR, and found this hotel online. It was a 10 minute drive to the track perfect. The Breask in the morning was awsome, saved us $20 at least a day for breakfast, and we were there 4 nights. Great place to stay, which more hotel were just like this one. Ranks in my top 2 of hotel I have stayed at lately.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

5
5.01.0
Ali Tajalli
Business
San Mateo, CA
Nov 21, 2014

Great Hotel

I would say this is a 5 star hotel!!!. Great location, friendly staff, Clean rooms, full breakfast ( all you can eat ), Value, good parking and much more,,,,,, I will definitely stay in this hotel next time again. Thanks for your Great services.....

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Short drive from hotel

I rent a car from airport, after 3 days I paid $9.75 to fill up the tank and returned the car!!!!!, and that's because of good location on this hotel. It's close to Airport, Ontario Mills Msll and the place I wanted to be.

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

4
5.01.0
Anonymous
Business
Milwaukee, WI
Apr 23, 2007

Close to Shopping

This was my first time staying in this city. The hotel was very clean and the staff were friendly. I was not aware that the rooms were accessible from the outside like a motel. I was traveling alone so this made me a little uncomfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
2
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short drive from hotel

Ontario Mall is about 4 minutes from hotel.

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

4
5.01.0
Cowboysgranny
Business
Rancho Cucamonga, CA
May 11, 2009

Hotel Stay

Flew back to California to visit family. I truly enjoyed my stay and would recommend it to any one.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

4
5.01.0
Mom 4 no. 24
Business
Casco, WI.
Sep 29, 2009

Our first California Experience

The rooms were nice, and the price was right. It was near the airport but not noisy. Their complementary "happy hour" was very small and they did not have much there. They locked the pool up while they said it was being cleaned but did, after we asked, unlock it so the deck could be used to be outside. The breakfast in the morning was very nice.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

The Mills Mall, right near the hotel, was very nice.

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

4
5.01.0
Kim and family
Business
Portland, Oregon
Oct 16, 2009

Great location, clean and great service!

The location was great for our trip. We needed to get back and forth to the airport a few times and the staff was great shuttling us. The rooms were clean, the breakfast adequate and the staff very friendly. I would recommend to anyone traveling.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

4
5.01.0
Anonymous
Business
Victoria. Texas
Apr 18, 2011

Would stay again

The staff was very nice, but they need to hire more help because they have 1 person at the front desk answering phones and checking people in and giving directions to people it was a long wait. The breakfast was good but again the attendant thats suppose to fill things back up was swamped with a ton of stuff for just him to do. Clean room great bed. Our door lock which takes a card would work one minute and not the next. Huge pain in the rear. They gave us a free night cause of the pain it was. Overall good stay would go again. Oh great TV. Big.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Nightlife tip: Short drive from hotel

Good night clubs close by

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

4
5.01.0
Bdcram
Business
St George, UT, USA
Mar 18, 2012

Good family place.

Hotel was good. Staff checking us in was very rude! Told the manager and she was very nice and apologized. Overall a pretty good place.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Shopping tip: Short drive from hotel

Very close to Ontario Mills mall.

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

4
5.01.0
Rose Budz
Business
Ferndale, Washington
Apr 15, 2012

Good for a short stay

The complimentary breakfast made up for the noisy neighbors and not so exciting neighborhood.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

Shopping tip: Short drive from hotel

There was plenty of shops in a short drive distance if you forgot anything.

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