BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

3 stars
3400 Shelby Street, Ontario, CA 91764-4873
Hotel Overview
Reviewer score
3.5
out of 5
81 reviews
Great Hotel

I would say this is a 5 star hotel!!!. Great location, friendly staff, Clean rooms, full breakfast... See full review

  • Ali Tajalli
  • Nov 21, 2014
Very Impressed!

We have stayed at other Best Western and none other have been this nice at this one. Staff was... See full review

  • Sierra03
  • Feb 17, 2014
Affordable comfort and luxury a short drive from the airport
The businessperson or the leisure traveler is sure to find something to love about Best Western InnSuites Airpark Ontario Hotel & Suites. Whether it's the ultra-comfortable Deluxe Cloud 9 Pillowtop Bed with triple sheeting, the beautiful mountain view or the 24-hour fitness center, Best Western InnSuites Airpark Ontario Hotel & Suites offers essential services and amenities at an affordable price. Whatever your needs in the Southern California Inland Empire, Best Western InnSuites Airpark Ontario Hotel & Suites has what travelers need. 

  • Free breakfast
  • Pets welcome (fees apply)
  • Less than a mile from the airport

With its deluxe Pillowtop beds, guests at the Best Western InnSuites Airpark Ontario Hotel & Suites might feel like sleeping forever. The hotel's rooms offer many other amenities, including flat-screen TVs with premier cable movie channels, microwave/refrigerator with bottled mineral water, coffee/tea maker (coffee and tea included), convertible sofa bed (in the living room of suites), iPod clock radio, hair dryer, air conditioning and heat with wall-mounted thermostat as well as iron and ironing board.

For relaxing, the heated pool is open year-round, and the hotel manager hosts a free barbecue the first Wednesday of every month.

  • Ontario International Airport: 1 mi/2 km

  • Ontario Motor Speedway: 1 mi/2 km
  • Cucamonga-Guasti Regional Park: 2 mi/3 km
  • Citizens Business Bank Arena: 2 mi/3 km
  • Ontario Mills: 3 mi/5 km
  • Foothil Marketplace: 5 mi/9 km 

  • Meeting rooms available
  • Business center available
  • Free airport shuttle

The business traveler can start the day with a free breakfast before venturing out to the many convention venues and corporate headquarters in the area. Nearby corporate locations include Dominos Distribution Center, BMW, Ferguson and the Toyota Corporate Center. Many area Los Angeles colleges are also located nearby.

BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites Rooms

SUITE-1 KING BED
SUITE-1 KING BED,NSMK,JETTEDTUB,2RMS,MICRFG,SOFABED,HISPD,FULL BREAKFAST
SUITE-2 QUEEN BEDS
SUITE-2 QUEEN BEDS,SMOK,PILLWTP,3RDSOFBD,MICRFG,42LCD,HISPD,FULL BREAKFAST
SUITE-2 QUEEN BEDS
SUITE-2 QUEEN BEDS,NSMK,PILLWTP,3RDSOFBD,MICRFG,42LCD,HISPD,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,JETTED,SOFABED,MICRFG,42LCD,HISPD,FULL BREAKFAST
1 KING BED
1 KING BED,SMOK,JETTED,SOFABED,MICRFG,42LCD,HISPD,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,JACUZZI,SOFABED,MICRFG,42LCD,HISPD,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,PARLOR,2NDMUR,MICRFG,42LCD,HISPD,FULL BREAKFAST
2 KING BEDS
2 KING BEDS,NSMK,JETTED,PILLWTP,MICRFG,42LCD,HISPD,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,SMOK,JETTED TUB,2RMS,MICRFG,SOAFBD,HISPD,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,MOBILITY ACC,COMMASSIST,ROLLSH,SFBD,NSM,FULL BREAKFAST
SUITE--2 ROOMS 1 BED
SUITE--2 ROOMS 1 BED,MOBILITY ACC,COMMASSIST,ROLLSH,SFBD,NSM,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,NSMK,PILLWTP,2NDSOFBD,MICRFG,42LCD,HISPD,FULL BREAKFAST
SUITE--2 ROOMS 1 BED
SUITE--2 ROOMS 1 BED,MOBACC,COMM ASSIST,SOFBD,JETTB,NSMK,FULL BREAKFAST
SUITE-2 ROOMS 2 BEDS
SUITE-2 ROOMS 2 BEDS,NSMK,PILLWTP,3RDSOFBD,MICRFG,42LCD,HISPD,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,MOBACC,COMM ASSIST,SOFBD,JETTB,NSMK,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,SMOK,PILLWTP,2NDSOFBD,MICRFG,42LCD,HISPD,FULL BREAKFAST

Amenities

  • High-speed internet
  • Airport shuttle
  • Free parking
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Ice machine
Activities
Heated pool
Fitness center or spa
Exercise gym
Jacuzzi
Steam bath
Dining
Restaurant
Coffee maker in room
Lounge
Room service
Services
24 hour front desk
Business center
Laundry service
Guest laundromat
Express checkout
Security
Wake-up service
Multilingual
In-Room Safe
Meeting/Banquet facilities
Porters
Conference facilities
Gift shop
Copy service
Audio visual equipment
Internet
High-speed internet
Transportation
Airport shuttle
Parking
Free parking
Outdoor parking
Truck parking
Accessibility
Accessible facilities
Wheel chair access
Room
DVD player
Television with cable
Radio
Safe
AM/FM alarm clock
Hairdryer in room
Microwave
Sofa bed
Electronic door locks
Ironing board

Hotel Map

34.0692 -117.5773
Area served
Loma Linda, Riverside, San Bernandino, Upland, Anaheim, Fontana, Claremont, Rancho Cucamonga, Yorba Linda
Nearby airports
(ONT), 1.00, MI, S;
Area description
Airport

Dining

Inn Suites Café
Inn Suites Café, on premises, Full Service, American, open for: breakfast, lunch, dinner, 6:30 a.m. to 10:00 a.m., 11:00 a.m. to 2:00 p.m., 5:00 p.m. to 10:00 p.m., room service available
El Torito Grill
0.5 mile(s) from El Torito Grill, Full Service, Mexican, open for: lunch, dinner, 11:00 a.m. to 10:00 p.m., moderate pricing
Red Lobster
1 mile(s) from Red Lobster, Full Service, Seafood, open for: lunch, dinner, 11:00 a.m. to 10:00 p.m., moderate pricing
TGI Friday's
1 mile(s) from TGI Friday's, Full Service, American, open for: lunch, dinner
Olive Garden
1.5 mile(s) from Olive Garden, Full Service, Italian, open for: lunch, dinner
Outback Steak House
1.5 mile(s) from Outback Steak House, Full Service, Steakhouse, open for: lunch, dinner
Applebee's
1.5 mile(s) from Applebee's, Full Service, American, open for: lunch, dinner
Benihana
0.5 mile(s) from Benihana, Full Service, Japanese, open for: lunch, dinner, 11:00 a.m. to 10:00 p.m., moderate pricing
on premises
PJ's Café and Bar, on premises Breakfast 6:30 a.m. to 10:00 a.m. daily, Dinner Monday thru Saturday from 5:00 p.m. to 10:00 p.m., Lounge hours are: Monday thru Saturday from 4:00 p.m. to 10:00 p.m.
IHOP
1.5 mile(s) from IHOP, Full Service, American, open for: breakfast, lunch, dinner
Macaroni Grill
2.5 mile(s) from Macaroni Grill, Full Service, Italian, open for: lunch, dinner, 11:00 a.m. to 10:00 p.m., moderate pricing
Black Angus
0.5 mile(s) from Black Angus, Full Service, Steakhouse, open for: lunch, dinner, 11:00 a.m. to 10:00 p.m.
New York Grill
1 mile(s) from New York Grill, Full Service, Steakhouse, open for: lunch, dinner, 11:00 a.m. to 10:00 p.m.
Denny's
1.5 mile(s) from Denny's, Full Service, American, open for: breakfast, lunch, dinner
Panda Inn
0.5 mile(s) from Panda Inn, Fast Food, Chinese, open for: lunch, dinner, 11:00 a.m. to 10:00 p.m., moderate pricing
Rosa's
2 mile(s) from Rosa's, Full Service, Italian, open for: lunch, dinner, 11:00 a.m. to 10:00 p.m., upscale higher priced menu
Chili's
1.5 mile(s) from Chili's, Full Service, American, open for: lunch, dinner

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (81)

Ratings and reviews for BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Overall score

3.5 / 5
5.01.0
81 out of 81
Amenities:
3.5
Room cleanliness:
3.6
Hotel staff:
3.6
Room comfort:
3.7
Location:
4
Value:
3.7

77% would recommend to a friend.

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

5
5.01.0
Dr. Therapist
Business
Ojai, CA
Jul 23, 2012

GREAT STAY

We arrived early but the desk was very friendly, took our credit card information and we were promptly given our room number and keys at 3 p.m. Parking was very close to the room. We had booked the Jacuzzi room but were upgraded to a Jacuzzi suite for the same price. Beautiful, great room. The breakfast was one of the best we have had in our travels. Good selection, food hot. Toasters broken but everything else was working. Would definitely stay there again. Dr. Lee

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Choices seemed a bit limited as we drove up Haven.

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

5
5.01.0
kandpfarinha
Business
Durant, OK
Dec 11, 2012

Quick and easy

Personnel at front desk check in was wonderful. Very thoughtful and courteous. Helped me save $60.00 on airport shuttle service when she asked if we needed it and I told her that I had already paid for the shuttle service and she said the shuttle at the hotel was free. The gentleman who drove us to the airport was super. Very friendly, and had the utmost care for my father and me. Location of hotel is perfect to airport.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short drive from hotel

shuttle to airport

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

5
5.01.0
Joe1985
Business
Pomona
Nov 3, 2013

Excellent stay

The hotel room was perfect the staff very educated they made a date night one to remember I will be back the beds are a dream and pillows are the best every thing worked perfect thank you best western...

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Steer n stein is a perfect date night experience the waitress was amazing and the food a perfect a always

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

5
5.01.0
Sierra03
Business
San Bernardino, Ca
Feb 17, 2014

Very Impressed!

We have stayed at other Best Western and none other have been this nice at this one. Staff was average, not too friendly but once we got into our room it more than made up for it. Very clean and the breakfast was more than a continental. Had dinner at Bostons Pizza, great food and close to the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short drive from hotel

Ontario Mills mall was less than 5 miles away. Lots of restaurants around to choose from.

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

5
5.01.0
Anonymous
Business
USA
Dec 17, 2007

Most bang for your buck.

The Best Western Ontario was very comfortable, the room was much larger than I expected for the price. Although the hotel is near a busy highway, the noise does not filter into the room. THe hotel was conviniently located less than 2 miles from the Ontario Mills Mall, so there was plenty of things to do. This was my first time staying at this hotel, but I will definately return. I only wish I could of stayed a bit longer.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

The hotel is just a short drive to the Ontario mills mall which offers outlet shopping, an array of restaurants, and entertainment for the whole family.

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

5
5.01.0
Anonymous
Business
USA
Feb 28, 2008

Affordable Luxury

The Best Western Ontario was my first stay at a Best Western. The room appeared to be newly renovated and included numerous amenities that made staying there both comfortable and convenient. The location is close to the 10 and in a newly developed part of Ontario. I would recommend this hotel to anyone visiting the Ontario area.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

New shopping plazas and restaurants are a short drive away from the hotel.

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

5
5.01.0
Anonymous
Business
Scottsdale
Aug 29, 2008

Good place for shorter stay

It is little bit noisy. I wasn't caring much since I spent just a night. Breakfast was good. Hotel amenities are good. Spacious suite. Lil' bit expensive.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
2
Value:
2
Trip purpose:

Business

Dining tip: Short drive from hotel

golden chopstix, not that great but they were friendly.

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

5
5.01.0
Anonymous
Business
Delano
Sep 21, 2008

very clean and comfortable

Walking into the hotel suite was a stress reliever. It was so clean and the beds were so comfortable! Breakfast buffet was great! I'd definitely come to stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

5 min from Ontario Mills Mall and Victoria Gardens

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

5
5.01.0
Anonymous
Business
Reading
Aug 22, 2008

California Visit

Stayed here for a week in August. The suites are very well furnished and very clean. The staff there is very helpful and answered all of my questions about the area. The complimentary breakfast is very good also. If you're looking for a very nice place to stay thats also close to the airport, this is it!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Very convenient to the 60 and the 15!

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Review of BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Reviewer score

5
5.01.0
Anonymous
Business
NV
Jul 13, 2009

We had a great stay !

It was really relaxing that we add another stay.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short drive from hotel

just down the street from the outlet mall and about 2 miles to the airport. One hour from Universal Studios and Knotts Berry Farm.

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