The Island Hotel Newport Beach

Everything was great, except there was no mention that the hotel was under construction, with a new office building being constructed. And that the workers would start jack hammering at 7am. Otherwise a great deal.

The hotel has a truly great restaurant, helpful, courteous staff and very nice accommodations. It simply offers all of the comforts of home away from home. Nothing was lacking.

Start with food ,really the best. Staff attention and courtesy definity wonderful Everything clean and on time Presents delivery to the room really we appreciate. Enjoy mall near hotel and of course the beach really out of this world. We visit Italy, Greece, Spain and South America but we have 2 preferences Cancun and California-Newport beach of course

The Island Hotel is very beautiful and luxurious. The room was immaculate at all times, the staff was friendly and attentive but never intrusive. It is close enough to Disney and other sites but far enough to provide privacy and peace and quiet. It is also in walking distance to Fashion Island, which has every store and restaurant you might desire right across the street. It was a wonderful experience staying there. There are no negative aspects.

Terrific hotel, courteous staff, excellent facility, fairly good value.

If you love to shop this is a good spot for you. This hotel is located amidst various highways, so there's traffic noise; try to get level ten or higher (and not above the lounge). All doubles are directly across from the elevators. There are tons of stores and great restaurants within walking distance. At "Fashion Island" there's probably 200 stores and twenty restaurants. No programs/activities for children. At F.I. the kids can enjoy the koi pond, carousel ($2.00 a ride, get tickets before getting in line) and "dancing fountains." This is a lovely place with views of the ocean. The food court has about a dozen fast food places and you can dine outdoors by a wall of falling water or by the koi pond. For fine dining you have Canaletto (so good), Fleming's and Roy's. Considering all the dining experiences within a ten- minute walk, after dining at the hotel restaurant once, we always left the hotel to eat. The hotel food is very average and pricey. The restaurant's outdoor dining would be nicer without the maintenance truck traffic and gas fumes. Some staff are exceptional - That means you [...]! -(bellmen, valets), but overall I don't think this hotel merits a 4.5 star rating (except for lobby bathrooms - very nice!). I'm jaded, because our last stay in the area was at the St. Regis, so coming from that perspective on service, amenities, restaurants, etc., this hotel is nowhere near those standards. One day leaving the hotel at 10:00am, and returning at 10:30pm, we found our room still hadn't been made-up. Getting Disneyland tickets from the concierge was laborious and time-consuming. I suggest buying tickets on-line (same price, and you can't "lose" them). We felt we made a poor choice on this hotel. For a few more pennies you can experience nirvana at the St. Regis. p.s. Near "The Montage Resort" in Laguna Beach, you'll find the most lovely ocean walkway and beach - stunning! This beach is good for children as the bay is fairly calm and has great tide pools. You can park (for a fee) in front of the resort rooms.

Outstanding and friendly staff at the front desk, concierge desk, valet, etc. Very nice rooms that were clean and comfortable. Shoe shine service and laundry/dry cleaning were prompt and outstanding. Staff attentiveness was excellent! Great location.

I stayed at hotels all along the coastal ride and this by far was my favorite. I would return again!