Hotel Aria

Worst experience of our lives. Traveled with family - 2 kids, wife and I. Right from the get go we had a bad feeling of how this would go. The front desk lady suggested a bigger room since we had lot of luggage. Not sure if this was the largest room they had, but it was tiny, compared to our experiences at a Marriott or Country Inn. The light in the bathroom went out at night. The manager came to replace it with a bulb that wouldn't fit. He didn't even have a ladder to get up. The next day our room keys stopped working - after re-keying 3 times, they had to replace the battery on the door opener. The room carpet was dirty with hair everywhere and dust in the corners. We were forced to check out early. Not recommended for someone used to a regular Marriott, Hilton, Country Inn etc. especially for longer stays with family.

I'll start with the good because it is short: I like the new three sheet setup on the bed where there is a bottom sheet, a top sheet, then a warm blanket and then another sheet so you are never in contact with bedding that is not washed after every guest. The pool area looked nice and there was a small fitness room with 2 treadmills and an eliptical machine. Not as nice as I expected, but it was something. Now the bad: The hall was stinky, the front hallway was having carpet replaced so maybe when they make it through the whole hotel it will help. The bathroom had mold on the ceiling. It wasn't a problem for me since I am only 5'4 but if I'd been a couple inches taller the shower head would have been too low. It was a nice shower head with various massage settings, but there wasn't enough water pressure to make any of them work. The breakfast consisted of warmed frozen items that were somewhat stale. I know Holiday Inn is not a luxury brand, but I expected more and given the other options in the same price range in the area I won't be staying there again.

excellent location near shops & dining on Camino Real -- despite misleading address (street numbers are out of sequence); reliable holiday inn express business amenities - wifi & b'fast; fitness room is a joke

Check in was smooth and friendly. Breakfast was ok....but it was free with the room and offered a couple of hot items. Weird layout to hotel...had to walk a long way to get to the elevator from the lobby. All in all, I was comfortable.

Not as clean as I expected. There was hair in the bathroom. Complimentary breakfast is decent. The pool was closed with no reason. Far too expensive for the value provided.

hotel was not particularly clean. Breakfast was dreadful. Price was right. It was the only hotel available in the area during a Stanford football game.

Its too costly, for a hotel without a flat screen or elevator. Its not worth the price. Its good for just temporary stay.

We were their for a doctors appointment at Stanford Hospital. The only thing that made it uncomfortable for us was the homeless people walking around the building. We parked in back and we were concerned about our car being safe.

Wife was disappointed when she saw it was an old hotel rebranded to a Holiday Inn Express, but it was not as bad as other examples we have found. Rooms were furnished and equipped like any typical Holiday Inn and as such were comfortable if not exceptional. Breakfast was a downer because the hostess couldn't keep up with the slobs and their kids messing everything up! And a communal milk jug, simply gross. Location was convenient but next time we'll choose a place with a court yard across the street.

adequate clean quiet a bit over priced they call them selves a three star but i would give it 2.4