We had a wonderful stay with our 2 kids, aged 5 and 8. They were warmly welcomed by the staff, provided a gift bag and made to feel very much at home in this lovely hotel. The location was great for visiting the aquarium and the views from the
patio area were divine.
My only complaint is the Resort Fee at $27. This is not a resort but chooses to charge guests for services. Sure we used the parking, but we did not use the phone and were not even allowed to visit the spa with kids, so it seemed a bit unfair to me.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Log onto Yelp and claim a free pastry with your coffee each morning from the coffee shop next door.
The Monterey Plaza Hotel is a beautiful oceanfront hotel that has view, comfort, class with a friendly, helpful, and well-trained staff. It combines what we East Coasters look for in a CA resort hotel… chic laidback elegance delivered by a staff
that genuinely seems to care about your stay. My check-out experience typifies the staff's training and care. The attendant that delivered my car to me asked if I needed directions and suggested a better route than my GPS had plotted for that time of the day. It is always the little things that make the difference from average to great. Having said the above I am disappointed that the hotel imposed an additional UNDISCLOSED $25.00 Resort Fee per night. [...] In fairness to the hotel the fee covers valet, internet and other fees up-charged by other hotels. [...]