we checked into the room and the mattress was in a bag which led me to believe there is or was a bug problem. the tiles in the bathroom were buckling off the wall. i didn't even want to put my things down on any surface. so i went down the street
and paid 3 times the price for a clean hotel room. i want my money back
The paint on the toilet door was continuous pilling off. I have two toddlers and it was health hazard. I could smell the foul smell all around the hotel room. I was asthmatic and could not stop coughing. The dirty stains covered most of the
carpet. One light button in the bathroom was broken and might cut my finger. I immediately requested for the refund, but travel agent stated she only could do was canceling the hotel by charging me one night hotel fee. The hotel front desk stated he could not do anything until speak to his manager. Manager did not response to my call after next day 11AM (check out time). Manager also stated she could refund after charging me one night hotel fee. I paid approximately $444 for the hotel, but only got $180 back. I was on the phone for three hours to get the refund from the travel company. Don’t waste your money by choosing this hotel.
Friendly staff and very willing to help. They were patient with customers. One thing, my television was broken and so make sure your previous customers didn't break anything that you might be seens as liable for. Good value stay.
The hotel is located in a great area with the beach only 1 mile away with many great shops and restaurants within walking distance of the pier. There is a small mall close and a Target that is easily accessible and down the street from the
The hotel itself and rooms could use a remodel or update. The hotel is a 2 star so you will definitely be staying at a 2 star. However, for the price in that area it is an ok hotel and the staff was good to work with if we needed anything. I would say just expect a 2 star hotel and your expectations will be met. Overall, we had a great trip and the Manhattan Beach area is awesome.
Well worn but great location and comparatively inexpensive
I may be a little more generous with my review than most but I travel for business and my needs are basic: decent bed, decent water pressure, low cost, abundant free parking, free internet and convenient location. This hotel may not be a looker
but it satisfied all of my requirements. If you're looking for something to write home about, pass on it. If you need a cheap place in the heart of Manhattan Beach, book it.
I had 2 previous good stays at this hotel earlier in the spring, but this time around was a bad wake-up call. The TV didn't work well enough and the desk clerk took her time getting me moved to another room where one did. That was enough of an
inconvenience but there was noisily remodeling in the 2 units on each side of me, on what otherwise would have been a peaceful Sunday afternoon.